Like Johnny Cash, "I've been everywhere." So, I mean it when I say that this is the coolest hotel I've ever stayed at. The staff are all genuinely kind and helpful, but even better, they're REAL, lol. Traveling as much as I do, I've learned to read people pretty well. And the staff that I've met are genuine.The hotel, inside and out, is exactly like I imagined a hotel from the wild West, would be like. But, more than that, it has that je ne sais quoi. There is just something about it that you'll love, but can't quite define what exactly that is. In other words, it's just unique, awesome.It's no frills, but I was 100 percent comfortable. I chose a room with a shared bathroom. The shared shower and toilet are down the hall. They are small, but I never felt like I was too cramped to take care of business. There are rooms that have toilets and showers in them.My room was facing the street, and near the downstairs bar. It's February, as I write this, so it's not tourist season. Meaning, I got a bit of street and bar noise. But, I've lived in downtown Chicago, so to me, it was quite, lol.I've been here in Juneau for over a year. Hey, this hotel was on the "bucket list"! Anyway, I mention tourists because, once the cruise ships begin arriving, ANYWHERE downtown, you are going to hear the sound you'd expect to hear when thousands of people are walking up and down the street. Even THAT wouldn't phase me. But, of your sensitive to street noise, you may want to request a room that's at the back and not near the bar.But, honestly, of recommend staying near the street, right over the bar, and experiencing a bit of what it was like during the latter part of the Gold Rush. Don't waste that opportunity. LIVE A LITTLE! lol...Also, it's in the middle of downtown, so you are close to pretty much everything you'll want to see, and even the city bus station, tour bus pick up spots, and the most unique shops you'll ever encounter.Truly, I loved my stay. In fact, I love it so much, I decided to stay an extra night, JUST to be in the hotel a bit longer. I say with absolute honesty and sincerity that this little historic (it's on the National Register!) it's something I'll buy only remember, but think fondly of, for the rest of my life.As Hunter S. Thompson said, "Buy the ticket. Take the ride."You won't regret it.
Service: 5
Claudia Campbell
We had a great time staying here! The staff were very friendly and helpful. This is such a charming and interesting place to stay while in Juneau. It's conveniently located and we were able to walk to many places, including local cafés and coffee shops. We'd definitely stay here again!Walkability: Very close to bars, restaurants, and stores.
Service: 5
Amy Kennedy
Fun bar with nostalgia, great bartenders, great atmosphere and local artists and karaoke that come through often! Lots of fun, definitely recommend as a must!
Service: 4
Gerald Martell
Traveling for work and have been staying in the Alaskan Hotel. The staff are very friendly and welcoming. Any time I need to communicate with them they are responsive and accommodating. My room is very cozy and I enjoy the city lights and soft sound of rain at night. The building itself has great character and the centralized location let's you feel the pulse of Juneau. Everything is walkable and if you do a little searching you can find quality restaurants nearby or fun community events :)
Service: 5
Kyra Dragone
This was the worst hotel experience I've ever had.-We needed an extra cot to put in our room. I spent a very long time on the phone making my reservation and the person I spoke with assured me the room we were staying in had room for a cot and a cot would be available. When we arrived not only was there not a cot in the room, it was apparent that fitting a cot would be extremely difficult. The woman working tried to find one and was able to find the cot frame, but not the mattress. Instead she offered me several blankets "to put under me".-The hotel was very dirty. We found dead bugs in the closet, someone's earrings on the windowsill, and the bathroom was not clean.-Our window was right at ground level, and wouldn't lock, leaving us feeling very unsafe. Especially because it was also right next to the back entrance where people would come and go to smoke.-We were on the top floor, which was very warm, without air conditioning. This is somewhat normal in Alaska, but we asked for a fan, and the woman said they had all been given out.
Service: 1
Mila P.
Nice ambiance and great drinks at the bar. The bartender was super cool and friendly.
Brett Poole
I just love old hotels like this, especially when they are considered “haunted”. I only visited briefly for a few drinks, but I hope to return one day to stay a few nights - hopefully in room 315 :-).
Bernhard Birkeland
Probably the best bar in Juneau. It's like entering the past, an old saloon feeling.Great bartender, great selection of beers.Cheers!
Service: 5
Elaine Weatherby
I had a great time staying here! The hotel has quite an interesting history, and I even stayed in one of the "ghost rooms" per request. Theresa at the front desk was amazing, told me all the ins and outs of the town, and shared some cool stories! The staff was very friendly too, and there's even a sweet pup named Lola that hangs around too.The location is perfect, as you can walk to stores, pubs, and more. You really start to feel like a local! I enjoyed having my coffee every morning at The Heritage Coffee shop, and enjoyed dinners and drinks at The Hanger.Even if you don't stay at the hotel, check out the bar!
Service: 5
Alyssa Springs
Coolest bar in Juneau. You can't help but notice the warm ambiance in this bar when you walk by. Their door was propped open and quite possibly, if it wasn't for that, I might have missed this place. It's decorated in rich, warm red tones. It's also authentically old and not one of those places where it's constructed ambiance. It's the real deal. We sat and had a drink to rest our feet from walking through town all day. You can tell they host a lot of entertainment in this venue too.Walkability: It's located in the main shopping district and easy to get to.
Did not stay at the hotel. Just went to the bar. Architecture is old and very cool. Bartender was the best, she was super friendly and very informative.
Service: 5
Dylan Holmes
Beware of this place if you’re moving and need a safe place to park with your valuables in your vehicle. Also got double charged for my stay and can’t get ahold of them if you haven’t already noticed that. I’ve left multiple voicemails but they will never give you a call back. So now I have to dispute a charge since I can’t handle it with the merchant. Spend the extra money and just stay anywhere else it’ll save you a head ache. Must be their tactic to make you want to go to the bar once you stay there because the stay is not good at all.
Service: 1
Jay D
So much character. Loved this place for a quick drink. Super friendly staff.
Service: 5
D W
Dump. Dirty. No hot water no AC. Open windows bums yell all night. Strange place.
Service: 1
Alejandro Quetel
With a bar downstairs, if you're trying to sleep, GOOD LUCK! It was midnight and the music was pounding thru the walls. SIGH!! I don't know which DJ/musician had the bass on high blast, but it truly was in poor taste. Other than that, if you don't mind sharing a shower and a bathroom with other guests, it was good.
Like Johnny Cash, "I've been everywhere." So, I mean it when I say that this is the coolest hotel I've ever stayed at. The staff are all genuinely kind and helpful, but even better, they're REAL, lol. Traveling as much as I do, I've learned to read people pretty well. And the staff that I've met are genuine.The hotel, inside and out, is exactly like I imagined a hotel from the wild West, would be like. But, more than that, it has that je ne sais quoi. There is just something about it that you'll love, but can't quite define what exactly that is. In other words, it's just unique, awesome.It's no frills, but I was 100 percent comfortable. I chose a room with a shared bathroom. The shared shower and toilet are down the hall. They are small, but I never felt like I was too cramped to take care of business. There are rooms that have toilets and showers in them.My room was facing the street, and near the downstairs bar. It's February, as I write this, so it's not tourist season. Meaning, I got a bit of street and bar noise. But, I've lived in downtown Chicago, so to me, it was quite, lol.I've been here in Juneau for over a year. Hey, this hotel was on the "bucket list"! Anyway, I mention tourists because, once the cruise ships begin arriving, ANYWHERE downtown, you are going to hear the sound you'd expect to hear when thousands of people are walking up and down the street. Even THAT wouldn't phase me. But, of your sensitive to street noise, you may want to request a room that's at the back and not near the bar.But, honestly, of recommend staying near the street, right over the bar, and experiencing a bit of what it was like during the latter part of the Gold Rush. Don't waste that opportunity. LIVE A LITTLE! lol...Also, it's in the middle of downtown, so you are close to pretty much everything you'll want to see, and even the city bus station, tour bus pick up spots, and the most unique shops you'll ever encounter.Truly, I loved my stay. In fact, I love it so much, I decided to stay an extra night, JUST to be in the hotel a bit longer. I say with absolute honesty and sincerity that this little historic (it's on the National Register!) it's something I'll buy only remember, but think fondly of, for the rest of my life.As Hunter S. Thompson said, "Buy the ticket. Take the ride."You won't regret it.
Service: 5
We had a great time staying here! The staff were very friendly and helpful. This is such a charming and interesting place to stay while in Juneau. It's conveniently located and we were able to walk to many places, including local cafés and coffee shops. We'd definitely stay here again!Walkability: Very close to bars, restaurants, and stores.
Service: 5
Fun bar with nostalgia, great bartenders, great atmosphere and local artists and karaoke that come through often! Lots of fun, definitely recommend as a must!
Service: 4
Traveling for work and have been staying in the Alaskan Hotel. The staff are very friendly and welcoming. Any time I need to communicate with them they are responsive and accommodating. My room is very cozy and I enjoy the city lights and soft sound of rain at night. The building itself has great character and the centralized location let's you feel the pulse of Juneau. Everything is walkable and if you do a little searching you can find quality restaurants nearby or fun community events :)
Service: 5
This was the worst hotel experience I've ever had.-We needed an extra cot to put in our room. I spent a very long time on the phone making my reservation and the person I spoke with assured me the room we were staying in had room for a cot and a cot would be available. When we arrived not only was there not a cot in the room, it was apparent that fitting a cot would be extremely difficult. The woman working tried to find one and was able to find the cot frame, but not the mattress. Instead she offered me several blankets "to put under me".-The hotel was very dirty. We found dead bugs in the closet, someone's earrings on the windowsill, and the bathroom was not clean.-Our window was right at ground level, and wouldn't lock, leaving us feeling very unsafe. Especially because it was also right next to the back entrance where people would come and go to smoke.-We were on the top floor, which was very warm, without air conditioning. This is somewhat normal in Alaska, but we asked for a fan, and the woman said they had all been given out.
Service: 1
Nice ambiance and great drinks at the bar. The bartender was super cool and friendly.
I just love old hotels like this, especially when they are considered “haunted”. I only visited briefly for a few drinks, but I hope to return one day to stay a few nights - hopefully in room 315 :-).
Probably the best bar in Juneau. It's like entering the past, an old saloon feeling.Great bartender, great selection of beers.Cheers!
Service: 5
I had a great time staying here! The hotel has quite an interesting history, and I even stayed in one of the "ghost rooms" per request. Theresa at the front desk was amazing, told me all the ins and outs of the town, and shared some cool stories! The staff was very friendly too, and there's even a sweet pup named Lola that hangs around too.The location is perfect, as you can walk to stores, pubs, and more. You really start to feel like a local! I enjoyed having my coffee every morning at The Heritage Coffee shop, and enjoyed dinners and drinks at The Hanger.Even if you don't stay at the hotel, check out the bar!
Service: 5
Coolest bar in Juneau. You can't help but notice the warm ambiance in this bar when you walk by. Their door was propped open and quite possibly, if it wasn't for that, I might have missed this place. It's decorated in rich, warm red tones. It's also authentically old and not one of those places where it's constructed ambiance. It's the real deal. We sat and had a drink to rest our feet from walking through town all day. You can tell they host a lot of entertainment in this venue too.Walkability: It's located in the main shopping district and easy to get to.
Service: 5
Restaurantji Recommends
Did not stay at the hotel. Just went to the bar. Architecture is old and very cool. Bartender was the best, she was super friendly and very informative.
Service: 5
Beware of this place if you’re moving and need a safe place to park with your valuables in your vehicle. Also got double charged for my stay and can’t get ahold of them if you haven’t already noticed that. I’ve left multiple voicemails but they will never give you a call back. So now I have to dispute a charge since I can’t handle it with the merchant. Spend the extra money and just stay anywhere else it’ll save you a head ache. Must be their tactic to make you want to go to the bar once you stay there because the stay is not good at all.
Service: 1
So much character. Loved this place for a quick drink. Super friendly staff.
Service: 5
Dump. Dirty. No hot water no AC. Open windows bums yell all night. Strange place.
Service: 1
With a bar downstairs, if you're trying to sleep, GOOD LUCK! It was midnight and the music was pounding thru the walls. SIGH!! I don't know which DJ/musician had the bass on high blast, but it truly was in poor taste. Other than that, if you don't mind sharing a shower and a bathroom with other guests, it was good.
Service: 1