Almost as bad as McDonald's service. Idk why I would want an easy dinner after working all day, let alone it be correct or made properly. God forbid I call to ask them to fix it. They will answer and you will get to hear about their personal lives without ever being spoken to. Idk what's going on tonight but I've never been this frustrated over a pizza and some damn wings. I just want my money back at this point. I'll never spend it with this pizza hut again
Food: 1
Service: 1
Vermont McDade
This Pizza Hut is absolutely awful! They didn't warn us that they ran out of mozzarella cheese and were putting some other [absolutely disgusting] cheese on their pizza in the mean time and whatever cheese it was burned, I would have canceled my order if they warned me since the cheese is a huge part of why I like Pizza Hut. I spent $80 on food after delivery and tip, all of which was pizzas other than one 6 piece order of wings, and they only offered me $20 in store credit when I cannot eat any of the pizza. They eventually agreed to give me $30 in store credit, and told me that it can be used at any store [I told them how I don't live in Alaska, I was just visiting] and now that I'm back home I learned from my local store that I was lied to and that isn't true. I tried calling this location back to fix the situation and they're trying to tell me they can't do anything about it. This is absolutely unacceptable, that was already way less credit than I should have received and now you're going to tell me there isn't anything you can do? There is no way that is true, your employees just don't want to deal with actually fixing the problems that they cause.
Food: 1
Service: 1
Nikita Jayakar
Reliable pizza if you are looking to have pizza in Alaska.
After a long day of work when I don't feel like cooking, these guys rock the food out and always get it delivered fast. It's always delicious and delivered hot. 10/10 highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Ethan Harbison
Always great food, service, and friendly staff. Thanks north pole pizza hut !Dietary restrictions: Gluten free crust options are delicious
Forgot pineapple and soda. Plus the pizza wasn't well do e like I asked for.
Atmosphere: 2
Food: 1
Service: 2
Margarita Allbright
Our supreme had random bites that tasted like cinnamon and the mushrooms were either from a can or a jar, they weren’t fresh. We were very disappointed ☹️
Food: 2
Service: 2
wolfy starz
I ordered the dinner box with cheese pizza breadsticks, and cinnamon sticks, and I used my points to get another set of breadsticks. And when I got my order, it was a regular pizza and one order of breadsticks that I was charged for.
Our pizza was delicious, service was fast, and the new location is very convenient, thanks for an awesome meal!
George McBee Jr
The new location is very nice and the service was excellent!
Brent Mitchel-Gaudet
Always great food and great staff at the North Pole Pizza Hut!
Jenny La Near
I ordered food I should of know not to come it's same restaurant that was by the post office they just moved to plaza . It still dirty
Susan Bashore
I called ahead to order and was told it would be 15 minutes. I arrive 20 minutes later and am told it would be 15-20 minutes ????????????? Then am told its not your fault as a big order had come in and i can call corporate???????????? You get 2 srars as the manager at least listened and tried to make amends.
The food was hot and ready for me when I walked in the door. As always, the food was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls, Traditional Wings, Cheese Breadsticks, Breadsticks, Cinnamon Sticks, Cheese Sticks, Ultimate Chocolate Chip Cookie, Oven-Baked Chicken Alfredo Pasta, Cheese Pizza, Pepperoni Pizza
Almost as bad as McDonald's service. Idk why I would want an easy dinner after working all day, let alone it be correct or made properly. God forbid I call to ask them to fix it. They will answer and you will get to hear about their personal lives without ever being spoken to. Idk what's going on tonight but I've never been this frustrated over a pizza and some damn wings. I just want my money back at this point. I'll never spend it with this pizza hut again
Food: 1
Service: 1
This Pizza Hut is absolutely awful! They didn't warn us that they ran out of mozzarella cheese and were putting some other [absolutely disgusting] cheese on their pizza in the mean time and whatever cheese it was burned, I would have canceled my order if they warned me since the cheese is a huge part of why I like Pizza Hut. I spent $80 on food after delivery and tip, all of which was pizzas other than one 6 piece order of wings, and they only offered me $20 in store credit when I cannot eat any of the pizza. They eventually agreed to give me $30 in store credit, and told me that it can be used at any store [I told them how I don't live in Alaska, I was just visiting] and now that I'm back home I learned from my local store that I was lied to and that isn't true. I tried calling this location back to fix the situation and they're trying to tell me they can't do anything about it. This is absolutely unacceptable, that was already way less credit than I should have received and now you're going to tell me there isn't anything you can do? There is no way that is true, your employees just don't want to deal with actually fixing the problems that they cause.
Food: 1
Service: 1
Reliable pizza if you are looking to have pizza in Alaska.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Buffalo Chicken Pizza, Breadsticks
Not very positive.
Atmosphere: 2
Food: 2
Service: 2
After a long day of work when I don't feel like cooking, these guys rock the food out and always get it delivered fast. It's always delicious and delivered hot. 10/10 highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Always great food, service, and friendly staff. Thanks north pole pizza hut !Dietary restrictions: Gluten free crust options are delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Supreme Pan Pizza, Cheese Breadsticks, Cinnamon Sticks, Meat Lovers Pizza, Pepperoni Pizza
Forgot pineapple and soda. Plus the pizza wasn't well do e like I asked for.
Atmosphere: 2
Food: 1
Service: 2
Our supreme had random bites that tasted like cinnamon and the mushrooms were either from a can or a jar, they weren’t fresh. We were very disappointed ☹️
Food: 2
Service: 2
I ordered the dinner box with cheese pizza breadsticks, and cinnamon sticks, and I used my points to get another set of breadsticks. And when I got my order, it was a regular pizza and one order of breadsticks that I was charged for.
Restaurantji Recommends
Our pizza was delicious, service was fast, and the new location is very convenient, thanks for an awesome meal!
The new location is very nice and the service was excellent!
Always great food and great staff at the North Pole Pizza Hut!
I ordered food I should of know not to come it's same restaurant that was by the post office they just moved to plaza . It still dirty
I called ahead to order and was told it would be 15 minutes. I arrive 20 minutes later and am told it would be 15-20 minutes ????????????? Then am told its not your fault as a big order had come in and i can call corporate???????????? You get 2 srars as the manager at least listened and tried to make amends.