Forgot item. Had to stop in drive thru to get item. Only to get home to find they forgot more item. When called. Zero help. Do not waste your
Atmosphere: 1
Food: 1
Service: 1
Susie Jo
Great good with very timely service. The employees were very kind and all our food was hot and
Atmosphere: 5
Food: 5
Service: 5
Carl Moe
Potato bowl is very good and very expensive for the small portion served. Lobby was near empty and several tables needed cleaning.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Famous Bowl, 2 PC Chicken Combo
G58
I got the chizza, simply the worst item on the menu, please do not order this I feel violently ill after ingesting this and will not be coming back ever, on top of charging people for ranch that’s just as rancid I mean WTH are we doing this is disgusting!!!
Atmosphere: 3
Food: 1
Service: 5
Devin Himes
I got this new item called the chizza(pizza toppings with chicken base) by far one of the worst foods I’ve ever had the cheese was raw and the chicken was dry and the sauce tasted like it was made by a bunch of students in chemistry class. Would give a 1 out of 10 will never be getting this again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
BenidictCharlie
came to get the new delicious kfc chicken pizza AKA the “chizza”. needless to say it was extremely subpar. way too overpriced and not good whatsoever. raw cheese everywhere. 2/10
Atmosphere: 3
Food: 2
Service: 4
Donald T.
Mac n cheese is disgusting and there fried chicken it has horrible service and place was dirty
Houston Grass Station
My family loves
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
Benson Tedd
Their chicken is really good, but expensive ash. Definitely recommend Wingstop over
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Box, 2 PC Chicken Combo
I have about a 5 min video of my experience attempting to pickup my mobile order. When i arrived they had locked the door. Rather than someone come to the door to tell me how i needed to pickup my order, they intentionally ignored me. I tried to go to the drive thru speaker to get their attention but they did not answer. It was not until a customer coming to kfc qfter me saw that i needed help and forced them to answer afyer taking his order. told them i could not go through the drive thru because i had a trailer attached, i was told i would have to walk through the drivethru to get my order. Then despite the app saying my order was ready, it was not. When i asked to speak to the on shift manager about the issues i experienced at the door, he was anything but professional and despite my attempts to calmly understand kfcs policies and reason for making me do such acts, he choose to be argumentative and blaming for what is clearly not a kfc policy by his own admissions in the video. When i received the drink for my order, the ice was completely melted. When i asked the manager to please verfiy my order contents before handing me the kfc bag. He refused. Ultimately, i discovered my order was missing the kfc nuggets I ordered and a side of gravy after having to walk all the way around kfc back to my vehicle. Because Im a 100% disabled veteran with a back injury that makes lifting impossible i had to rely on the charity of someone else to unhook my trailer so that i could then go thru the drive thru to ask about my missing items from my order. I was told at the speaker they did not even have any nuggets in the 1st place, but made no mention of that or offered me a substituion when he handed me my order initially because your manager refused to verify my order contents, or ensure his workers were doing there jobs right.When i asked for a refund after discovering there were no nuggets, the manager refused to give me even a partial refund for my order. Ultimately i did not get what i paid for in my order. Kfc is a treat for me because i live on social security, instead I was ripped off, ridiculed, and now dealing with pain.The kfc manager was not kind, courteous or any of the most basic customer service qualities. This was the WORST experience i have ever had at ANY fast food chain in my entire life. I informed him i was a disabled veteran with a back injury that made walking painful for me, but he clearly showed KFC doesnt care about disabled persons either.
Service: 1
Steve K.
When I first started going here, the chicken was great. Now and repeatedly it's like they're Cornish game hens instead of chickens. The pieces are so tiny, I would be embarrassed to serve this to anyone. I won't be going there until they fix it
Natalie ngan Nguyen
my kid's love the chicken here
carla b.
Very disappointed in food quality. Bought the 8piece family bucket with 2 large sides and biscuits. The mash potatoes and gravy was fine. The coleslaw which I love, tasted real nasty. I have no clue what they did but it did not taste like the KFC coleslaw I had at other locations. Now for the chicken. It had been sitting for a while before making it dry and old. Never again.
Leila Perrien
Apparently asking for honey and butter results in nothing. Can't serve
Forgot item. Had to stop in drive thru to get item. Only to get home to find they forgot more item. When called. Zero help. Do not waste your
Atmosphere: 1
Food: 1
Service: 1
Great good with very timely service. The employees were very kind and all our food was hot and
Atmosphere: 5
Food: 5
Service: 5
Potato bowl is very good and very expensive for the small portion served. Lobby was near empty and several tables needed cleaning.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Famous Bowl, 2 PC Chicken Combo
I got the chizza, simply the worst item on the menu, please do not order this I feel violently ill after ingesting this and will not be coming back ever, on top of charging people for ranch that’s just as rancid I mean WTH are we doing this is disgusting!!!
Atmosphere: 3
Food: 1
Service: 5
I got this new item called the chizza(pizza toppings with chicken base) by far one of the worst foods I’ve ever had the cheese was raw and the chicken was dry and the sauce tasted like it was made by a bunch of students in chemistry class. Would give a 1 out of 10 will never be getting this again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
came to get the new delicious kfc chicken pizza AKA the “chizza”. needless to say it was extremely subpar. way too overpriced and not good whatsoever. raw cheese everywhere. 2/10
Atmosphere: 3
Food: 2
Service: 4
Mac n cheese is disgusting and there fried chicken it has horrible service and place was dirty
My family loves
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
Their chicken is really good, but expensive ash. Definitely recommend Wingstop over
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Box, 2 PC Chicken Combo
For the prices, this place should be better.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Sandwich, Nuggets, Cheese Curds
Restaurantji Recommends
I have about a 5 min video of my experience attempting to pickup my mobile order. When i arrived they had locked the door. Rather than someone come to the door to tell me how i needed to pickup my order, they intentionally ignored me. I tried to go to the drive thru speaker to get their attention but they did not answer. It was not until a customer coming to kfc qfter me saw that i needed help and forced them to answer afyer taking his order. told them i could not go through the drive thru because i had a trailer attached, i was told i would have to walk through the drivethru to get my order. Then despite the app saying my order was ready, it was not. When i asked to speak to the on shift manager about the issues i experienced at the door, he was anything but professional and despite my attempts to calmly understand kfcs policies and reason for making me do such acts, he choose to be argumentative and blaming for what is clearly not a kfc policy by his own admissions in the video. When i received the drink for my order, the ice was completely melted. When i asked the manager to please verfiy my order contents before handing me the kfc bag. He refused. Ultimately, i discovered my order was missing the kfc nuggets I ordered and a side of gravy after having to walk all the way around kfc back to my vehicle. Because Im a 100% disabled veteran with a back injury that makes lifting impossible i had to rely on the charity of someone else to unhook my trailer so that i could then go thru the drive thru to ask about my missing items from my order. I was told at the speaker they did not even have any nuggets in the 1st place, but made no mention of that or offered me a substituion when he handed me my order initially because your manager refused to verify my order contents, or ensure his workers were doing there jobs right.When i asked for a refund after discovering there were no nuggets, the manager refused to give me even a partial refund for my order. Ultimately i did not get what i paid for in my order. Kfc is a treat for me because i live on social security, instead I was ripped off, ridiculed, and now dealing with pain.The kfc manager was not kind, courteous or any of the most basic customer service qualities. This was the WORST experience i have ever had at ANY fast food chain in my entire life. I informed him i was a disabled veteran with a back injury that made walking painful for me, but he clearly showed KFC doesnt care about disabled persons either.
Service: 1
When I first started going here, the chicken was great. Now and repeatedly it's like they're Cornish game hens instead of chickens. The pieces are so tiny, I would be embarrassed to serve this to anyone. I won't be going there until they fix it
my kid's love the chicken here
Very disappointed in food quality. Bought the 8piece family bucket with 2 large sides and biscuits. The mash potatoes and gravy was fine. The coleslaw which I love, tasted real nasty. I have no clue what they did but it did not taste like the KFC coleslaw I had at other locations. Now for the chicken. It had been sitting for a while before making it dry and old. Never again.
Apparently asking for honey and butter results in nothing. Can't serve
Atmosphere: 1
Food: 2
Service: 1