Buffalo Wild Wings

840 Colonial Promenade Pkwy, Alabaster
(205) 664-0040

Recent Reviews

James Rupp-Matthews

Wish I could give an accurate rating of food, but we were turned away by staff before ever getting very far. We asked to sit on the patio with our dogs. Not a single guest was outside or even appeared to be inside for that matter. The managers then came to argue with us. Saying dogs aren’t allowed on the patio as well as indoors without a service animal vest because it upsets the other guests. He doubled down that this is a rule at all bdubs and must be followed. Having eaten at many before, I know that’s not the case. I was fine walking away only to have him yell at us. I generally expect a manager to problem solve or de-escalate a situation, but that isn’t how this location works.

Atmosphere: 1

Food: 1

Service: 1

Maryam Hamilton

General Manger refused to seat us on patio because we had two tiny puppies with us that we couldn’t leave in the car. He said other people might be scared! Meanwhile nobody was even on the patio or in restaurant itself. Then continued to scream at us as we walked to our car. We have always taken our dogs to other BBW with no problems. We have NEVER been treated like this in our lives. That’s embarrassing for them.

Atmosphere: 1

Service: 1

Nicholas Wilcox

As soon as I walked in this establishment I had nothing but RUDE service because of my two dogs (both under 10lbs) and they would not allow us to sit outside on the patio even though I told them they were service dogs at least 5 times. The GM was extremely rude saying I was not willing to have a conversation even though I stood there continuously telling him that they are service dogs. He proceeded to not believe me and tell us we are not welcome. When I stated that I would just leave a review, he said he “did not care” because he’s “been there since ‘06” which has no relevance at all! I would NOT RECOMMEND this place at all. The service is unbelievable!

Atmosphere: 1

Food: 1

Service: 1

Tori Marie

Service was okay. Food was brought out less than 10 minutes after order eas taken. It was obvious our food was not fresh. It seemed as if the wings and fries were reheated. Would not recommend this place.

Atmosphere: 3

Food: 1

Service: 3

Lauren Griffin

I went a trip with my friends and when one of them had to go to the bathroom the men’s room only had 1 STALL! Not to mention my salad had mysterious looking chicken on top of the lettuce and it needed more dressing. Another one of my friends was also approached by the general manager and asked to leave without valid reasoning and was continuously watched the remaining time we were there. 1/10 would not recommend.

Atmosphere: 2

Food: 1

Service: 1

McKenzie Nelson

The service was terrible. My 10 piece wings were dry and had an insect leg in it. The owner was extremely rude towards my friend who was minding his business until he walked up and made him feel uncomfortable.

Atmosphere: 1

Food: 1

Service: 1

Cosaura

I have no words for how awful this experience was.. I went with my friends and proceeded to be barraged by several workers upon entree, they refused to sit us at a table of 8 because there was 7 of us, messed up our drinks (all sweet tea) and then the food was .. disgusting? to say the least? first time i’ve been to this restaurant and the last. that’s for sure. They made me friend spit his gum out. they only had ONE stall in the men’s bathroom and there was practically a line . probably because of the quality of food

Atmosphere: 2

Food: 1

Service: 1

Lil Dojo

Worst one I’ve been to food super cold no sauce on

Atmosphere: 1

Food: 1

Service: 3

Kristen Trimm

Service was not great, Alyssa wasn't very pleasant..

Atmosphere: 4

Food: 4

Service: 3

Rob Malone

Everything was great, just really noisy due to open uninsulated ceiling.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Traditional Wings, Burger, Brisket, Nacho Supreme with Chili

Jayden Lacroix

We came in around 10pm with a 13. Fatima was an amazing server!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Bone in Wings with BBQ and Honey Sauce

Jill Eastby

I would rate this a 5 star if you guys had beatboxes. Please bring beatboxes to your bar!!

Ing. Rafael Pérez Reyes

Everything was very incredible, the receptionist was very friendly and a beautiful woman.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sin Salsa

Lacey Ashley

Always a great place to eat and feed a family of four for a great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Quesadilla, Chicken Tenders and Fries, Cheese Curd Bacon Burger, Nachos

Deonna Rasberry

Food decent(cold fries), great server. However we asked for a booth and hostess said we would have to wait longer and sat us in front of the door (very cold draft) then proceeded to sit the couple after us in a booth. So we asked to be moved again and we told we have to be put back in the rotation and wait so we just hurried and ate to get out of the cold.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Traditional Wings, Street Tacos

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