Jack's

1231 1st St N, Alabaster
(205) 621-2522

Recent Reviews

Elaine S

Always fresh. Friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers

dylan

First Arby's and now Jack's, whether this is a limited time item or not, I think yall should really try this out, it's worth it ?Jacks has a fish sandwich now and it has a couple ingredients like the fish of course, lettuce, and what seems to be ranch or tartar sauce because that is most associated with fish when it comes to sauce.Service: Nothing too out of the ordinary, came in expecting to get my food relatively quickly and easy ? There wasn't that many people inside so it was a good time and I find myself at ease when ordering from the menu.Atmosphere/Lobby: Different from a lot of Jack's, the TV seems to be located in an odd location and the bathroom is like on the right side when you first enter (depends on which doors you come through) but for the most part, pretty comfortable.Food: This is a bit better then Arby's when it came to their fish counterpart, was immediately hot when I ate it so I decided to let it cool down but I ordered some fries that go along with the sandwich and then some bacon ranchy fries like sort of a messy fries topped with bacon and ranch, you can add ketchup too for more effect, it is best eaten with a fork or you can eat with your hands.Overall, I kinda forgot this Jacks existed but give it a try! I think every restaurant deserves a good one once in a while. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Hashbrowns, Cheeseburger, Big Jack

Brenda Coss

Drive thru- what else can the customer do? 1. I said repeatedly I want a CHEESEBURGER HOLD THE KETCHUP.. I am allergic to ketchup!Jacks reply: we use Jacks sauce so there’s No ketchup on it..CUSTOMER- YOUR SAUCE OF S TOMATO BASEDJACKS: it don’t have no ketchup in it! Don’t put it on the sandwich! Put mustard and everything else in it I arrived home with a partial burger, no cheese, a few onions and one pickle. Ordered a side of green beans. Not in the bag! Nice but dumb!I also purchased one of the new wraps! I selected the ranch, chicken and bacon. First there was no Ranch!!!!! The bacon was hard and greasy, but the chicken was delicious! I pulled out the chicken rather than try to eat a dry greasy, flour tortilla. Here’s my suggestion.. being a personal friend of the Cadell’s who started the original restaurant across from Homewood City Hall… sorry Jack. I’m sure you have rolled over many times over the status of the place you loved! To the owner: you are the bottom line here! You need to train your people! Frankly… if they truly don’t know how to run this place, I say that deer in the headlights look is that they have no idea! Your fault Mr owner. I’m tired paying for food I cannot eat! Thanks!!!

Service: 3

Recommended dishes: Cheeseburger

Ken Ra

I absolutely unequivocally love this location. The food is always freshly made...almost seems to be cook to order fresh??‍♀️ Excellent Friendly Customer Service!!! I have never dined in...so I can say the outside parking area is clean and manicured. I give them ⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

Amber Cognevich

Great family place to eat! The food was fresh and everyone was awesome!!

Atmosphere: 5

Food: 5

Service: 5

Betsy Rhodes

New store so all is fresh looking. Better than the older one there had

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Biscuits and Gravy, Hashbrowns, Fries, Breakfast Special

Nathan Dominic

fries extremely salty...hostess said she get me dome out of fryer b4 they salt then. Great....only that didn't happen. again served very salty fries...could not eat them.? ? ?? ☹️

Atmosphere: 5

Food: 4

Service: 4

Danny Collins

Great breakfast, fast and convenient!

Atmosphere: 5

Food: 5

Service: 5

Whitley Taylor

I placed my order at 8:00 on a Sunday morning and my food wasn’t fresh at all. My biscuit was dry and hard, my smoked sausage was old, and the coffee I purchased wasn’t fresh. This jacks location used to have the best breakfast and now it’s the worst.

Food: 1

Service: 2

Recommended dishes: Big Bacon Breakfast Sandwich

Lemmin Joose

The breakfast biscuits slap ong frfr. I hear the burgers are good as well.

Atmosphere: 5

Food: 5

Service: 5

Stephen Young

2nd worst Jacks award ?

Atmosphere: 1

Food: 1

Service: 1

ROBERT ANDERSON

Just got an two pieces meal chicken was old and fried hard enough to break teeth customer service was terrible will never go to jack

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: 2 Piece Chicken Dinner

Ben Jordan

Jack's is always good. I had the deluxe breakfast. Everything was amazing. If you're getting breakfast, go in. Get a sausage egg and cheese biscuit. Sit down. Eat it. You are going to want another one. It is a big biscuit, but you will want another. Treat yourself.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Biscuits and Gravy, Grits, Breakfast Special

Susan Bailey

The biscuits were very good. But, it was *cold* in the restaurant. I mentioned this to a worker and I was told that the heat was on. But there was cold air blowing out of vents. I hurried and ate, and left.

Atmosphere: 2

Food: 4

Service: 3

Terri Mcbeth

Ordered food and did not receive what I ordered. I tried to call several times and no one would answer.

Food: 1

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