Moe's Southwest Grill

300 Colonial Promenade Pkwy, Alabaster
(205) 621-3335

Recent Reviews

T Kn

This location needs a revamp with the staff and management. They skimp on the serving size each and every time. I finally decided I need to leave a review and hope they change for the better. I ordered chicken stack last time with stale tortilla and this last time ordered a chicken quesadilla with hardly no ingredients on the inside. It’s time for you all to do better or your business will close from lack of customers. No one will continue spending this much money for a lack of food.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Moe's Famous Queso

Jesse M.

Ordered Moe's tonight 1/24/24 through Uber Eats. Food was poorly packaged and just thrown in a bag and exposed to the elements so it got wet in the rain. Several missing items. Food extremely cold. A waste of $40+. Save yourself and don't go here, make the trip to chipotle instead.

Kaylee Ann Garrett

My husband and I ordered from them on doordash tonight. We ordered nachos and a bowl, and we both wanted the chips and salsa. The nachos had no chips in it, just extra rice, we only got one bag of chips that was barely halfway full, there were whole slices of bell pepper in my bowl, my guacamole was missing, and there was no salsa in the bag. I get that the chips and salsa are complimentary, but if you didn't wanna give it to us, don't make it an option. Very disappointed.

Food: 3

Jim Rabourn

In comparison to Chipotle I was quite disappointed. Had to question the small amount of meat that was served in the bowl, he reluctantly added a few pieces. Most locations have a friendly Welcome to Moes… not here.

Atmosphere: 3

Food: 3

Service: 3

Amy Arlene Ruiz

With the renovation, the restaurant looks pretty nice. Service was good and fast. There are lots of salsas options which I liked. Price was reasonable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chip and Salsa and Chips and Salsa and Chips & Salsa and Chips & Salsa, Bowl

Chelse Johnson

Sent my younger sister for food for the family and they combined our chips in one bag and the bag was less than half way filled for three different meals. This bowl is no where near filled. It’s not much chicken. I’m so disappointed. && then they did not open at 10:30 as posted on the door and online.

Atmosphere: 1

Food: 1

Service: 1

Adrianna Danielle

I love Moe’s but I have been very dissatisfied lately. I don’t know if they are just not paying attention to their DoorDash orders or they just don’t care but I have ordered specifically from moes 10 times and it has only been correct ONCE!!! I don’t just mean that they got a couple ingredients wrong they will give me something else completely! 0/10 recommend ordering through a delivery service with them.

Davis M.

I usually get the stack but they literally stared at me while it was burning on the grill. This was a few weeks ago.

ashraf a.

I really enjoy my neighborhood Moe's. This place is nice and clean and the staff is super friendly. I've never dine in there. I always take my food for takeout every Monday. Most Southwestern Grill is our lunch spot since they have a special where you can get the homewrecker bowl for half off. I don't know how long this deal is gonna last but in the meantime we're enjoying it. Oh yeah did I mention it also comes with a drink not a bad deal for $10 or under $10 you get a meal and a drink. and my kids love the array of sauces they have, and it's not always the same. They always introduce new flavors.

Siracha Aryasa

These are sooooooo good!!! Reasonably priced and perfectly seasoned. Customer service is fantastic too. Highly recommend the adobo chicken or paying the upcharge for their steak.

Atmosphere: 5

Food: 5

Service: 5

Jacob Bensema

Burnt my stack super bad. It was a door dash buty god how can you send this

Atmosphere: 1

Food: 1

Service: 1

Jessica B

Always enjoy Moes. Miss Hillary does a great job!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

Benjamin L

Good food. However they should get rid of pickup shelf if they aren't going to use it. Food was never put on shelf and was waiting at counter.

Keith Fulmer

Great place for a lunch bowl. Good optionsVegetarian options: You can choose any option without meat as a protein. I’m not sure if the beans are truly meat free but both the black and pinto taste great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chip and Salsa and Chips and Salsa and Chips

Kurt D.

Pleasant efficient staff. Quality of food was great. Good value for the price. Just starting a much needed remodeling. New menu offerings are nice!

Atmosphere: 5

Food: 5

Service: 5

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