The ladies on the night shift here are such hard workers! They always call you nice names and speak respectfully to you. I always get everything I ordered and I don't ever have to check my bag for anything! There is one lady on morning shift who consistently gives me problems for the most ridiculous things. I'll order a large coffee and she always without fail gives me a small coffee and when I tell her I paid for a large she goes "That's a large" and closes the window in my face. The night shift would NEVER!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Crispy Chicken, Chicken Nuggets King Jr Meal
Lynn Turley
If I could give no stars on I would due to customer service by Lakina who was working taking orders at the front counter. The manager made her come apologize due to her being very unprofessional to me and others. No I did not accept her apology bc I knew it was forced. Yes I did look at her and roll my eyes when she did and turned my head. She didn’t approach me to apologize she said it from across the room. Very unprofessional also. I don’t appreciate her behavior or anyone who acts the way she does. So no I will not accept a fake forced apology. Oh then she went and told she had apologized and I didn’t except it but she didn’t care bc she didn’t do anything wrong. When she did. I will not go into details of what all she did and said bc this is long enough. Just know nothing will be handled at the Burger King in Anniston 1818 Quintard Ave 36201 store # 1260 my management when they say they will handle it. It’s all just making the them apologize which isn’t meant. No wrote up no nothing. I would personally have fired an employee for the behavior she showed. The manager was polite and did have to keep telling her to stop talking and take orders. She was also disrespectful to the manager by not listening to her. Below is Lakina. Thanks for calling me what you did. Now with you’re picture posted I have done my job right by that title. If you go the drive thru is the best way to go. A lot better service doing that.
Food: 3
Service: 1
Recommended dishes: Whopper
Rachel Edwards
The food here is always
Atmosphere: 5
Food: 5
Service: 5
Timothy Endfinger
Forgot my chicken sandwich not
Atmosphere: 3
Food: 5
Service: 1
Sweet Cakes
The food is always great but the cashier in the drive-thru last night seemed like she was more interested in staring at people than focusing on her
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Onion Rings, Fries, Whopper
Ashley Bowen
Wonderful indoor play center!
Atmosphere: 5
Food: 5
Service: 5
Robert Vieten
I was over all pleased with the experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Whopper
Shannon Dunn
I usually go in the late evening if and when I do go and it's usually the drive thru, so my answers/comment are based primarily. One might complain about the speed in which they are served but I think they do pretty well considering they are pretty much cooking the food to order, I like the fresh food. Tonight I went thru and ended up paying the wrong ticket that wS about $5 more than what is was supposed to be. Anybody could have made the same mistake. I didn't notice u til I got home. I called them after comparing what was served to me which was the correct food but wrong receipt. When I called there wasn't any bad attitude from either of us it was simply them taking my word for it, me bring the receipt to them and them giving me back what I was overcharged. Mistakes happen.
The drive thru wasn't moving that fast, but my food was fresh and hot!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings, Whopper
Elsie Pilot
Tasty food
Linda Shaw
I am a regular in the mornings on my way to work. I order on my app (which upgrades my drink, love it), tell them so at the drive thru and get my order at the last window. Rarely a line because they are so efficient! I love seeing Dorothy and Angela as they each always have a big smile and are so welcoming!
Atmosphere: 5
Food: 5
Service: 5
Brianna Love
Basically sold me a vanilla shake. It barely had Oreos in it. I’m guessing she didn’t know how to fully assemble the shakes. I’ll give her a pass this time. I didn’t go through the drive-thru, I just got what I bought I guess. Better next time. Update: I wouldn’t recommend shakes I got gas like crazy
Atmosphere: 4
Food: 1
Service: 4
Kimya Lipscomb
Food is ALWAYS great and I'm such a frequent flyer on my orders I got a personal message today. Made my day and thank you to whomever wrote this on my bag... You are the "REAL MVP".... Keep brightening peoples day❤️❤️❤️
The food was great and quick.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Fries, Sandwich
Fast and friendly service. Very
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whopper
The ladies on the night shift here are such hard workers! They always call you nice names and speak respectfully to you. I always get everything I ordered and I don't ever have to check my bag for anything! There is one lady on morning shift who consistently gives me problems for the most ridiculous things. I'll order a large coffee and she always without fail gives me a small coffee and when I tell her I paid for a large she goes "That's a large" and closes the window in my face. The night shift would NEVER!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Crispy Chicken, Chicken Nuggets King Jr Meal
If I could give no stars on I would due to customer service by Lakina who was working taking orders at the front counter. The manager made her come apologize due to her being very unprofessional to me and others. No I did not accept her apology bc I knew it was forced. Yes I did look at her and roll my eyes when she did and turned my head. She didn’t approach me to apologize she said it from across the room. Very unprofessional also. I don’t appreciate her behavior or anyone who acts the way she does. So no I will not accept a fake forced apology. Oh then she went and told she had apologized and I didn’t except it but she didn’t care bc she didn’t do anything wrong. When she did. I will not go into details of what all she did and said bc this is long enough. Just know nothing will be handled at the Burger King in Anniston 1818 Quintard Ave 36201 store # 1260 my management when they say they will handle it. It’s all just making the them apologize which isn’t meant. No wrote up no nothing. I would personally have fired an employee for the behavior she showed. The manager was polite and did have to keep telling her to stop talking and take orders. She was also disrespectful to the manager by not listening to her. Below is Lakina. Thanks for calling me what you did. Now with you’re picture posted I have done my job right by that title. If you go the drive thru is the best way to go. A lot better service doing that.
Food: 3
Service: 1
Recommended dishes: Whopper
The food here is always
Atmosphere: 5
Food: 5
Service: 5
Forgot my chicken sandwich not
Atmosphere: 3
Food: 5
Service: 1
The food is always great but the cashier in the drive-thru last night seemed like she was more interested in staring at people than focusing on her
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Onion Rings, Fries, Whopper
Wonderful indoor play center!
Atmosphere: 5
Food: 5
Service: 5
I was over all pleased with the experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Whopper
I usually go in the late evening if and when I do go and it's usually the drive thru, so my answers/comment are based primarily. One might complain about the speed in which they are served but I think they do pretty well considering they are pretty much cooking the food to order, I like the fresh food. Tonight I went thru and ended up paying the wrong ticket that wS about $5 more than what is was supposed to be. Anybody could have made the same mistake. I didn't notice u til I got home. I called them after comparing what was served to me which was the correct food but wrong receipt. When I called there wasn't any bad attitude from either of us it was simply them taking my word for it, me bring the receipt to them and them giving me back what I was overcharged. Mistakes happen.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Double Cheeseburger, Whopper
Restaurantji Recommends
The drive thru wasn't moving that fast, but my food was fresh and hot!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings, Whopper
Tasty food
I am a regular in the mornings on my way to work. I order on my app (which upgrades my drink, love it), tell them so at the drive thru and get my order at the last window. Rarely a line because they are so efficient! I love seeing Dorothy and Angela as they each always have a big smile and are so welcoming!
Atmosphere: 5
Food: 5
Service: 5
Basically sold me a vanilla shake. It barely had Oreos in it. I’m guessing she didn’t know how to fully assemble the shakes. I’ll give her a pass this time. I didn’t go through the drive-thru, I just got what I bought I guess. Better next time. Update: I wouldn’t recommend shakes I got gas like crazy
Atmosphere: 4
Food: 1
Service: 4
Food is ALWAYS great and I'm such a frequent flyer on my orders I got a personal message today. Made my day and thank you to whomever wrote this on my bag... You are the "REAL MVP".... Keep brightening peoples day❤️❤️❤️
Food: 5
Recommended dishes: Onion Rings, Fries, Crispy Chicken, Sandwich