Employees inattentive. We had 3 items to order, got through 2 of them, and they called the next person in line to order. We had to get back in line to complete our order.Ordered a footlong "as a salad" and apparently, they are unaware of how salads are made, with lettuce and/or other veggies as a base. So basically, $9 for about 6 bites of toppings.Cashier was friendly at least.
Atmosphere: 3
Food: 3
Service: 1
Rita Sides
This place never answers their phone. Even when it's not busy and your sitting in the parking lot watching.
Atmosphere: 5
Food: 1
Service: 1
Patricia Ralston
Servers didn't have any idea.Left without ordering
Michael Battey
Would not accept my coupons. Not happy about that. Would only accept my coupons for two Footlongs at $12.99, but restricted us to Footlongs that amounted to $12.99, so didn't save a penny. I'm so sick of gimmicks, especially ones that don't save me one cent. The two dot-heads that made the sandwiches kept referring to momma dot-head who is an unhappy, all-business type who drags down the vibe and atmosphere. This is not the place to get "happy meals." They don't much like Americans, and that hostility is palpable, and it's easy to put your finger on the reason: Momma Dot-head.
Atmosphere: 1
Food: 3
Service: 3
Jennifer Green
Food was hot and fresh,my sandwich was delicious and I didn't have to wait for food ... We ate in , store was clean employees were nice and friendly... I will be returning to this location...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven
Valerie Turner
The girls on shift when we went today was very helpful and was able to get our 4 subs and worked with us. We had our 11 year old and 2 year old son with us and they were able to help our oldest figure out what he wanted and was patient with us. .
Madison Jones
I ordered a pickup order and my sandwiches were made right but all on the wrong bread. I’ve tried calling store to address the problem but can’t get anyone to pick up
Kerry Brooks
Ordered for delivery and the food is always on the edge of “is this fresh?” The order arrived without any of the drinks or chips. The Door Dash driver said this was all they gave him. He suggested calling the store. They never answered. Tried the next day only to be told to call the manager at the Jefferson st. store as he manages both. They did not answer. Could be door dash issue could be a store issue, either way no one for either companies seems to take customer service serious or uphold any standards. Drive to East Limestone store, worth the effort.
Atmosphere: 1
Food: 1
Service: 1
JJ R
It's hit or miss. Either it's right or wrong when ordering online. I've noticed ingredients could be fresher as well. But when it's right it's really good.
Atmosphere: 3
Food: 3
Service: 2
Martha Defoe
Food and service great and love getting coupons. They make it affordable for the food you getKid-friendliness: Kids welcome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Italian B M T, Spicy Italian, Steak
I am so disappointed! I placed an order online, and more than half of my order was wrong! I ordered 3 footlongs, 2 of the 3 sandwiches were supposed to have double meat, and double cheese, neither sandwich had the double meat that I paid for, and one of them didn't even have all 3 of the meats that come on it regularly! I tried to call the store to explain my issues but I can't get anyone to answer the phone! And This is not the first time I have had an issue at this location recently! Honestly, it is getting to be more like EVERYTIME I go there, there is ALWAYS an issue! Very disappointed by these poor recent experiences!
Food: 1
Service: 1
Andrew A.
Spent 36.00 for two lousy sandwiches, barely any meet, messy not toasted as requested and items missing upon delivery. What a waste of money could have gotten a better meal at a decent restaurant for the price!Called to complain and my concerns met with a deaf ear!
Barry Hartung
Didn't put hardly any toppings basically a pepperoni and bread sandwich ?
Atmosphere: 2
Food: 2
Service: 2
Richard Allen Stubbs
Kind of frustrating place to eat. The floor around the tables was a mess, and the staff did not seem to care anything about being there. And their pricing method is insane. They charge you exactly the same for buying a bowl as you do a footlong. It's the exact same portion of meat and vegetables just without the bread. So the bread of footlongs is free? Be careful what you order! Don't let them rip you off.
Bradley Owens
Food is always good, love the food. However I went in about 915 or so and the young man was VERY upset me and some other customer was in there. He was slinging doors, food, huffing and puffing. Very unprofessional. I believe his names is Charles? Younger heavy set, short hair. If you can't deal with customer during operating hours you need to work somewhere that doesn't deal with the general public. Won't go back if I see him in there. I will go to the other store in Athens (same people own it).
Employees inattentive. We had 3 items to order, got through 2 of them, and they called the next person in line to order. We had to get back in line to complete our order.Ordered a footlong "as a salad" and apparently, they are unaware of how salads are made, with lettuce and/or other veggies as a base. So basically, $9 for about 6 bites of toppings.Cashier was friendly at least.
Atmosphere: 3
Food: 3
Service: 1
This place never answers their phone. Even when it's not busy and your sitting in the parking lot watching.
Atmosphere: 5
Food: 1
Service: 1
Servers didn't have any idea.Left without ordering
Would not accept my coupons. Not happy about that. Would only accept my coupons for two Footlongs at $12.99, but restricted us to Footlongs that amounted to $12.99, so didn't save a penny. I'm so sick of gimmicks, especially ones that don't save me one cent. The two dot-heads that made the sandwiches kept referring to momma dot-head who is an unhappy, all-business type who drags down the vibe and atmosphere. This is not the place to get "happy meals." They don't much like Americans, and that hostility is palpable, and it's easy to put your finger on the reason: Momma Dot-head.
Atmosphere: 1
Food: 3
Service: 3
Food was hot and fresh,my sandwich was delicious and I didn't have to wait for food ... We ate in , store was clean employees were nice and friendly... I will be returning to this location...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven
The girls on shift when we went today was very helpful and was able to get our 4 subs and worked with us. We had our 11 year old and 2 year old son with us and they were able to help our oldest figure out what he wanted and was patient with us. .
I ordered a pickup order and my sandwiches were made right but all on the wrong bread. I’ve tried calling store to address the problem but can’t get anyone to pick up
Ordered for delivery and the food is always on the edge of “is this fresh?” The order arrived without any of the drinks or chips. The Door Dash driver said this was all they gave him. He suggested calling the store. They never answered. Tried the next day only to be told to call the manager at the Jefferson st. store as he manages both. They did not answer. Could be door dash issue could be a store issue, either way no one for either companies seems to take customer service serious or uphold any standards. Drive to East Limestone store, worth the effort.
Atmosphere: 1
Food: 1
Service: 1
It's hit or miss. Either it's right or wrong when ordering online. I've noticed ingredients could be fresher as well. But when it's right it's really good.
Atmosphere: 3
Food: 3
Service: 2
Food and service great and love getting coupons. They make it affordable for the food you getKid-friendliness: Kids welcome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Italian B M T, Spicy Italian, Steak
Restaurantji Recommends
I am so disappointed! I placed an order online, and more than half of my order was wrong! I ordered 3 footlongs, 2 of the 3 sandwiches were supposed to have double meat, and double cheese, neither sandwich had the double meat that I paid for, and one of them didn't even have all 3 of the meats that come on it regularly! I tried to call the store to explain my issues but I can't get anyone to answer the phone! And This is not the first time I have had an issue at this location recently! Honestly, it is getting to be more like EVERYTIME I go there, there is ALWAYS an issue! Very disappointed by these poor recent experiences!
Food: 1
Service: 1
Spent 36.00 for two lousy sandwiches, barely any meet, messy not toasted as requested and items missing upon delivery. What a waste of money could have gotten a better meal at a decent restaurant for the price!Called to complain and my concerns met with a deaf ear!
Didn't put hardly any toppings basically a pepperoni and bread sandwich ?
Atmosphere: 2
Food: 2
Service: 2
Kind of frustrating place to eat. The floor around the tables was a mess, and the staff did not seem to care anything about being there. And their pricing method is insane. They charge you exactly the same for buying a bowl as you do a footlong. It's the exact same portion of meat and vegetables just without the bread. So the bread of footlongs is free? Be careful what you order! Don't let them rip you off.
Food is always good, love the food. However I went in about 915 or so and the young man was VERY upset me and some other customer was in there. He was slinging doors, food, huffing and puffing. Very unprofessional. I believe his names is Charles? Younger heavy set, short hair. If you can't deal with customer during operating hours you need to work somewhere that doesn't deal with the general public. Won't go back if I see him in there. I will go to the other store in Athens (same people own it).