I wanted to love it! It has been years since my family and I visited a Cici's so we were elated to find this one during a visit to Auburn. But man, did it disappoint. The customer service was nonexistent, the bathrooms were filthy, and the food was subpar. I really hate to see it but it looks like the end of an era, in terms of buffet style pizzerias. Sad day...sad day. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Catherine Owensby
The manager on duty was amazing. The food was hot and fresh she asked if I wanted a special pizza and made just what I asked her for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownies, Assorted Pizzas from the Buffet, Cheesy Bread
Bre Harris
We love CiCi'
Atmosphere: 5
Food: 5
Service: 5
Dasha Howard
My grandmother and I stopped by to grab a quick lunch today around 3 pm. It has been forever since I’ve been to a Cicis pizza. The woman who waited on us (didn’t get her name) was lovely. She was so friendly, welcoming, and attentive to the buffet. It’s so hard to run across great customer service like that these days. Keep that woman and give her some more $$!! ?
Atmosphere: 5
Food: 4
Service: 5
Luis E Rivera
The quality and taste are
Atmosphere: 5
Food: 5
Service: 5
Chelsey Blanton
The cicis in Opelika is my best one. The manager is so sweet to everyone and interacts with her customers on a personal level. The food was fresh and the place was clean. I will recommend this place to anyone. If you want a friendly atmosphere then eat here.
Picturesonly 2016
Came in kind of late, good was still amazing and any request we had was taken and made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Bread, Nashville Hot N Spicy Chicken Pizza
Mary
Absolutely amazing staff. Food is amazing. Great place to take the kids.Lady at the front is one of the best reasons to come.Parking: Can be hard to find. Only because they may be busyKid-friendliness: Pizza of all kinds. So even the littles will be happy. Plus games!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Bread, Brownies, Assorted Pizzas from the Buffet, Create Your Own Pizza, Topping Pizza
Patsy CK
We don't eat pork, and they were more than happy to make a special pizza for us! It was soooo good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Bread, CocaCola Classic, Create Your Own Pizza, Buffalo Chicken Pizza, Topping Pizza
Tyler Gibson
Pizza is good for the price. They don’t always have a cheese pizza ready but will make it upon request. Service is always
Came in today 1/27/24 to an unattended front area. I'm not sure where the cashier or manager was. Someone finally showed holding their cell phone in her hand... System wouldn't take my card. a very mouthy rude cashier was snapping like we were inconveniencing her. Threats of we are about to have big problems. No, it was not busy at all. Food was hard, poorly stocked , and tables were very sticky. The floor was greasy food on it in walkways. My children ate, so i didn't request a refund, but the manager Lana M needs a course on customer service. Even her co-workers said she's very rude and verbally abusive.We drove 30 plus minutes to be highly disappointed . Cashier rude as I've ever seen dirty plates, dirty restrooms, folks putting pizza in tin foil in restrooms . There are too many issues for us to ever return . And to management, Matthew was excellent, very professional. I kept my receipt if real management felt my family or myself deserved a refund. Thank you
Atmosphere: 1
Food: 1
Service: 1
Briana Mccants
I visited Cici's today the cashier attitude was very nasty & rude. Very poor customer service. You would think the day after Christmas people would be merry & in a good mood. I hate I even paid to still eat here after the attitude I got from the cashier
Sherie C.
Took the consumers @ADS for a good lunch and we enjoyed ourselves. The manager down to the stuff greeted us as we walked through the door. They made sure we had fresh food and we was enjoying. Thanks so much for the wonderful experience we will never forget this day.
We've been to CiCi's in our Home State but went for 1st time in Alabama. Can't beat the Online Deal $4.99 (Mon-Tues only) place was a little dirty. Definitely needed the Restrooms cleaned. We were there at a busy time so understanding why it wasn't done. Also heard Cashier say 4 employees were out! They did pretty good at keeping up with the demand. Pizza was good. Lots of variations and my Husband loved the soup. My Fav was the White Pizza & Chicken BBQ (please add Bacon!) Pasta was ok...not a lot of flavor but we added parmesan . I will be back when we are over that way early in the week!Kid-friendliness: Definitely cater to Kids..Game Room and the Buffet Selection is good for the little ones.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Assorted Pizzas from the Buffet, Buffalo Chicken Pizza
I wanted to love it! It has been years since my family and I visited a Cici's so we were elated to find this one during a visit to Auburn. But man, did it disappoint. The customer service was nonexistent, the bathrooms were filthy, and the food was subpar. I really hate to see it but it looks like the end of an era, in terms of buffet style pizzerias. Sad day...sad day. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
The manager on duty was amazing. The food was hot and fresh she asked if I wanted a special pizza and made just what I asked her for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownies, Assorted Pizzas from the Buffet, Cheesy Bread
We love CiCi'
Atmosphere: 5
Food: 5
Service: 5
My grandmother and I stopped by to grab a quick lunch today around 3 pm. It has been forever since I’ve been to a Cicis pizza. The woman who waited on us (didn’t get her name) was lovely. She was so friendly, welcoming, and attentive to the buffet. It’s so hard to run across great customer service like that these days. Keep that woman and give her some more $$!! ?
Atmosphere: 5
Food: 4
Service: 5
The quality and taste are
Atmosphere: 5
Food: 5
Service: 5
The cicis in Opelika is my best one. The manager is so sweet to everyone and interacts with her customers on a personal level. The food was fresh and the place was clean. I will recommend this place to anyone. If you want a friendly atmosphere then eat here.
Came in kind of late, good was still amazing and any request we had was taken and made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Bread, Nashville Hot N Spicy Chicken Pizza
Absolutely amazing staff. Food is amazing. Great place to take the kids.Lady at the front is one of the best reasons to come.Parking: Can be hard to find. Only because they may be busyKid-friendliness: Pizza of all kinds. So even the littles will be happy. Plus games!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Bread, Brownies, Assorted Pizzas from the Buffet, Create Your Own Pizza, Topping Pizza
We don't eat pork, and they were more than happy to make a special pizza for us! It was soooo good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Bread, CocaCola Classic, Create Your Own Pizza, Buffalo Chicken Pizza, Topping Pizza
Pizza is good for the price. They don’t always have a cheese pizza ready but will make it upon request. Service is always
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Kicked us out for no reason
Came in today 1/27/24 to an unattended front area. I'm not sure where the cashier or manager was. Someone finally showed holding their cell phone in her hand... System wouldn't take my card. a very mouthy rude cashier was snapping like we were inconveniencing her. Threats of we are about to have big problems. No, it was not busy at all. Food was hard, poorly stocked , and tables were very sticky. The floor was greasy food on it in walkways. My children ate, so i didn't request a refund, but the manager Lana M needs a course on customer service. Even her co-workers said she's very rude and verbally abusive.We drove 30 plus minutes to be highly disappointed . Cashier rude as I've ever seen dirty plates, dirty restrooms, folks putting pizza in tin foil in restrooms . There are too many issues for us to ever return . And to management, Matthew was excellent, very professional. I kept my receipt if real management felt my family or myself deserved a refund. Thank you
Atmosphere: 1
Food: 1
Service: 1
I visited Cici's today the cashier attitude was very nasty & rude. Very poor customer service. You would think the day after Christmas people would be merry & in a good mood. I hate I even paid to still eat here after the attitude I got from the cashier
Took the consumers @ADS for a good lunch and we enjoyed ourselves. The manager down to the stuff greeted us as we walked through the door. They made sure we had fresh food and we was enjoying. Thanks so much for the wonderful experience we will never forget this day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Brownies, Brownies, Topping Pizza
We've been to CiCi's in our Home State but went for 1st time in Alabama. Can't beat the Online Deal $4.99 (Mon-Tues only) place was a little dirty. Definitely needed the Restrooms cleaned. We were there at a busy time so understanding why it wasn't done. Also heard Cashier say 4 employees were out! They did pretty good at keeping up with the demand. Pizza was good. Lots of variations and my Husband loved the soup. My Fav was the White Pizza & Chicken BBQ (please add Bacon!) Pasta was ok...not a lot of flavor but we added parmesan . I will be back when we are over that way early in the week!Kid-friendliness: Definitely cater to Kids..Game Room and the Buffet Selection is good for the little ones.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Assorted Pizzas from the Buffet, Buffalo Chicken Pizza