As a new donor, I arrived at 7:36am for an 8:00am appointment. There was one employee at the front desk who didn’t acknowledge me except when I spoke first. She did not know how to take care of first time donors so I had to wait on the employee who did. I watched the 18 minute video and was told to take a seat in the lobby and they will be right with me. Don’t worry about having all the documents such as the utility bill, one person forgot theirs as a first time donor and she looked at the license address. The individual said that was his “old spot” and was incorrect. They are still pushing him through the first time donor process. At 8:18, I decided to leave after not seeing any employees while seated. ??
Olivia Houlden
Giving an extra star out of generosity because I didn’t have issues until my last visit.My last visit was back in February and the employee gave me nerve damage that I am still dealing with to this day (now 6 months later). The blood flow was low, so the man came over and stuck the needle in further — very painful and definitely stuck into my bicep. I have been having weakness in my bicep as well as mobility issues in a couple of my fingers since then. Really frustrating to me considering it’s my dominant arm. I told the employee before sticking me with the needle that I don’t usually donate on that arm because my veins are smaller but he refused to listen and now I’m dealing with the consequences.
Heather Shavers
The staff is always really friendly and helpful. They all do a great job!!!
Tydrick Pore
awesome staff, pretty cool environment I recommend them
Silkk Smith
It's pitiful up here they took away platinum status. I stood in line many days people walked past me now I become platinum they wanna take it away... They are about to lose a lot of people. I still haven't got my referral points. Don't referr nobody to CSL PLASMA in Auburn... They are always short staffed and they put people up there who don't know what they are doing.... PLEASE DONT DONATE UP HERE... IM LOOKING FOR ANOTHER COMPANY TO DONATE WITH
Yulia Nur
Awesome staff! They make you comfortable and care about your experience. Donation process is straightforward
Toni Michelle
Please for the love of GOD DO NOT DONATE HERE ! THESE PEOPLE ARE NOT PROFESSIONALS. THEY ARE NOT LICENSED PHLEBOTOMISTS. THEY LITERALLY HAVE SENT ME TO THE HOSPITAL DUE TO BLOOD CLOT AND BEGGING THEM TO HELP ME AND TAKE THE NEEDLE OUT. THE LITTLE DONATION YOU GET IS NOT WORTH RISKING YOUR LIFE. THEY WILL LET YOU SIT AND ROT BEOFRE THEY HELP YOU. PLEASE FOR THE LOVE OF GOD DO NOT LET THESE PEOPLE HURT YOU. THANKS FOR THE PTSD CSL!!!!
Estelle Cornell
I love the staff they srevery friendly and helpful.The only problem i have with them is referring people and not getting my referral points. i keep messaging and calling but no luck.But i love the staff.
Regina Varden
The employee's are nice and kind and the nurses are sweet
Golinth
Only go to this CSL if you want to wait in line for 3 hours. Just go to Opelika instead.
Go to Grifols in opelika instead. If you go here you’ll be in there forever
Daniel Ellis
The people are great but they are severely understaffed and wait times are outrageous
jeremiah merchant
It's ok to start with, it's clean and the staff is friendly but they don't pay enough. They get $1500 for each bottle of plasma we give but only pay us like $40 -60 per bottle when we have to drive to get here, stand in line for hours cause they are greatly overstaffed and everything else we have to deal with. Griffols at least pays 150/week for regular donors and 300 a week for the first two weeks.4.5hrs I wasted today to donate. This was my last new donor visit so I'm not going back again. See no use in spending half my day to make a few bucks that barely covers the gas to get there.
Donna Browning
I have drove down 2 time’s and each time they found a reson I couldn’t give so I guess the don’t need it that bad treat me so bad I will never go there ever again
James M.
This one nurse constantly harasses me about I gotta keep my eyes open during my donation or else she will have ta take me off the machine and it's a constant thing with this one nurse and I'm getting tired of it.i work 11 hour shift's and I don't have the patience for her nonsense.
As a new donor, I arrived at 7:36am for an 8:00am appointment. There was one employee at the front desk who didn’t acknowledge me except when I spoke first. She did not know how to take care of first time donors so I had to wait on the employee who did. I watched the 18 minute video and was told to take a seat in the lobby and they will be right with me. Don’t worry about having all the documents such as the utility bill, one person forgot theirs as a first time donor and she looked at the license address. The individual said that was his “old spot” and was incorrect. They are still pushing him through the first time donor process. At 8:18, I decided to leave after not seeing any employees while seated. ??
Giving an extra star out of generosity because I didn’t have issues until my last visit.My last visit was back in February and the employee gave me nerve damage that I am still dealing with to this day (now 6 months later). The blood flow was low, so the man came over and stuck the needle in further — very painful and definitely stuck into my bicep. I have been having weakness in my bicep as well as mobility issues in a couple of my fingers since then. Really frustrating to me considering it’s my dominant arm. I told the employee before sticking me with the needle that I don’t usually donate on that arm because my veins are smaller but he refused to listen and now I’m dealing with the consequences.
The staff is always really friendly and helpful. They all do a great job!!!
awesome staff, pretty cool environment I recommend them
It's pitiful up here they took away platinum status. I stood in line many days people walked past me now I become platinum they wanna take it away... They are about to lose a lot of people. I still haven't got my referral points. Don't referr nobody to CSL PLASMA in Auburn... They are always short staffed and they put people up there who don't know what they are doing.... PLEASE DONT DONATE UP HERE... IM LOOKING FOR ANOTHER COMPANY TO DONATE WITH
Awesome staff! They make you comfortable and care about your experience. Donation process is straightforward
Please for the love of GOD DO NOT DONATE HERE ! THESE PEOPLE ARE NOT PROFESSIONALS. THEY ARE NOT LICENSED PHLEBOTOMISTS. THEY LITERALLY HAVE SENT ME TO THE HOSPITAL DUE TO BLOOD CLOT AND BEGGING THEM TO HELP ME AND TAKE THE NEEDLE OUT. THE LITTLE DONATION YOU GET IS NOT WORTH RISKING YOUR LIFE. THEY WILL LET YOU SIT AND ROT BEOFRE THEY HELP YOU. PLEASE FOR THE LOVE OF GOD DO NOT LET THESE PEOPLE HURT YOU. THANKS FOR THE PTSD CSL!!!!
I love the staff they srevery friendly and helpful.The only problem i have with them is referring people and not getting my referral points. i keep messaging and calling but no luck.But i love the staff.
The employee's are nice and kind and the nurses are sweet
Only go to this CSL if you want to wait in line for 3 hours. Just go to Opelika instead.
Restaurantji Recommends
Go to Grifols in opelika instead. If you go here you’ll be in there forever
The people are great but they are severely understaffed and wait times are outrageous
It's ok to start with, it's clean and the staff is friendly but they don't pay enough. They get $1500 for each bottle of plasma we give but only pay us like $40 -60 per bottle when we have to drive to get here, stand in line for hours cause they are greatly overstaffed and everything else we have to deal with. Griffols at least pays 150/week for regular donors and 300 a week for the first two weeks.4.5hrs I wasted today to donate. This was my last new donor visit so I'm not going back again. See no use in spending half my day to make a few bucks that barely covers the gas to get there.
I have drove down 2 time’s and each time they found a reson I couldn’t give so I guess the don’t need it that bad treat me so bad I will never go there ever again
This one nurse constantly harasses me about I gotta keep my eyes open during my donation or else she will have ta take me off the machine and it's a constant thing with this one nurse and I'm getting tired of it.i work 11 hour shift's and I don't have the patience for her nonsense.