Hardee’s

2162 Valleydale Rd, Hoover
(205) 402-2667

Recent Reviews

Stephen Wood

I have always eaten at the store in the food has always been great inside or outside. I went by there out of my way to eat there today in my work truck which I cannot drive through the drive-through and they made no effort to assist me in this problem being that the inside was closed with the drive-through was open. Seems like no reason for the inside to be closed, especially When you can’t go through the drive-through. I think this was incredibly wrong business practice.

Atmosphere: 1

Food: 1

Service: 1

Courtney Page

This Hardee’s is always terrible. The food is great, but getting the food is an ordeal. We were second in line to order and it took 20 minutes just to be able to order. I’ve had problems with this Hardee’s in the past.Getting the wrong food, claiming I didn’t do an online order from them, extremely slow, etc. I always have a problem here. It would be a great place if they could try to fix it.

Food: 5

Service: 1

Danixia Pacheco

The best staff! All employees have a positive attitude. Kids friendly . And WALTER! He is the best , and will make sure you have the best experience while eating in and make sure you come back .

Atmosphere: 4

Food: 5

Service: 5

Rebecca Hatten-Carr (Becca)

Food is always fresh at this location

Atmosphere: 4

Food: 4

Service: 5

Harriston Millner

Great customer service!

Atmosphere: 5

Food: 5

Service: 5

S W

Only reason this place gets a one star is because I couldn't select zero. If you don't have anything good to say, say nothing at all, MY @$$!!!HORRIBLE service!!!!!!!!!!! I went inside and ordered 2 for 7 chicken sandwiches. It took over 30 minutes to get them. The young guy taking orders was very nice and working very hard. As far as the rest of the staff, I just don't get what they're doing. Great food though!

Jimmy Palmer

Was in drive thru for 30+ minutes on 3/3/24 AM. We decided not to wait on our food when we got to window and just drove through after waiting that long. Caused us to be late for a very important appointment. Never have waited this long at any

Service: 1

Trumped Up

Can't rate food since I never got to order, went inside today to have lunch no one else was in line to order so thought f--- yea well it was F--- naw one girl was entering the order while the other was taking order over headset don't know why that's a 2 person job but it was today 20 minutes later still haven't been acknowledged when a guy comes in to replace a fryer that is in process of frying the woman taking order that was wearing house slippers might I add, turned around and said woo we shutting it down atleast an hour. My coworker asked her simply mam can you atleast take our order been here 20mins haven't complained or said a word. To that the woman wearing house slippers was now sliding like a her feet like a Choo Choo train towards the back of store turn around and yelled loud enough person walking up to the door turned around and left, in this yell she said sir don't be coming at me like I aint doing nothing you just gonna have to grow up and wait your turn... ??? Well to that we said thanks and left. Way to go Hardee's on that Allstar employee definitely won't be back to any Hardees in the near future

Atmosphere: 1

Service: 1

Souther Xpress

Wheelchair accessibility: The manager at this location was very and inconsiderate of me having a disability. She told me to get out my car and come inside when I explained to her I couldn’t she was rude. I asked for the corporate phone number which she provided. When I called the number it was someone else’s number there she was very rude as well and hung up the phone on me. I will never do business here again considering I’ve placed large orders from this location in the past for example of 150 to 200 sausage biscuits. I recommend everyone else to stop using this location as well.

Recommended dishes: Sausage Biscuit

Connie Rogers

Went thru drive through, & a courtrous lady took my order, & when I got to the window, she took my money, gave me my order & thank me. Very courteous.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pork Chop 'N' Gravy Biscuit, Hand-Breaded Chicken Biscuit Combo

Marvin Beachy

Hard to find off the interstate and finally got there and it was CLOSED at 5:30pm! ?

Atmosphere: 1

Food: 1

Service: 1

Chris Alexander

Patty

Atmosphere: 4

Food: 3

Service: 4

Margaret Njuguna

This is the best for the chicken tenders!The food is freshly cooked and prepared to satisfy the best customer experience!Good job guys,keep.it up!!!??????Parking: Always has plenty of parking space no matter how many cars pull up.Kid-friendliness: Yes very convenient and plenty of space for the young ones to be young ones.Wheelchair accessibility: Yes clearly labeled wheelchair accessible tables with plenty of space.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers, Frisco Combo, Frisco Burger

Katherine Reid

This morning was the absolute worst experience I've ever experienced in a drive thru. I arrived in the Hardee's drive thru at 7:37. The line was long but I was patiently waiting. Got up to the menu where they TOOK my order. Waited a little longer till I was going to be next. We'll the manager decided to have an 8 min conversation with the woman in the car in front of me. They even exchanged phone numbers. She handed the order to her and asked her if she'd like a cup of coffee. Finally at 8:14 its my turn. The worker took my card double checked that i ordered a diet coke and frisco sandwich. You'd think great they are on top of things. Next thing I know is, the manager swings open the window and rudly says "we aren't taking any orders!" I said "what you've already took my order and card." She gets all pissy and says I've had a person walk out on me. I got mad and said but you just handed the lady infront of me her order after y'alls long conversation. She said call corporate and slammed the window. I try to call corporate, but they don't answer phones. You have to email your complaint and you can't do that without a receipt.I WILL ABSOLUTELY NOT be visiting that place again.

Atmosphere: 1

Food: 1

Service: 1

Bryant Cline

Great food experience with excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Thick Burger, Frisco Burger, Hand-Breaded Chicken Biscuit Combo, Nashville Hot Hand-Breaded Chicken Sandwich

Load More