Jimmy John's

3411 Colonnade Pkwy #112, Birmingham
(205) 262-4788

Recent Reviews

lolita Cobb

I had the tuna sandwich and it was not fresh.

Food: 1

Service: 5

Lynn Seymour

Went by at 740 . Doors locked up. Two employees inside, guess they didn't want to make anymore sandwiches tonight.

Atmosphere: 1

Food: 1

Service: 1

MR. TECHNOLIX

Always a good sandwich here.

Atmosphere: 5

Food: 5

Service: 5

tiffanie

Had lunch here yesterday. First time at this location. Everyone was super friendly and extremely professional. Joni was extra helpful with suggestions of items I haven't tried. Also, this location was so clean and organized. Will return soon.

Atmosphere: 5

Food: 5

Service: 5

Adam T

DO NOT order delivery from here! They will never deliver it and they don’t answer the phone. Independently owned so I will have to dispute it with my bank. Waste of time.

Atmosphere: 1

Food: 1

Service: 1

Jason Murray

Card machine shoved in my face expecting a tip. After no tip left (for a drive thru sandwich), the girl working the register stood there and talked with her friend instead of making food. Whoever owns this franchise needs to know your people are working for tips alone, terrible customer service!

Food: 4

Service: 1

RV 359

I am very confused as to why when I go to the drive-through they’re asking me to tip them. They hand you the electronic pad and say please enter your tip. I find that incredibly offensive and somewhat Extortive. Like they are holding your meal hostage if you don’t tip. I’m sorry, but this is not an acceptable practice. When I questioned it, I was told this is the only way we make money. I refuse to supplement the salary, because Jimmy John’s can’t pay their employees enough to make sandwiches. I do not intend on ever visiting this Jimmy John’s ever again.

Anne Bet

? NEVER ORDER FROM THIS STORE. It's constanly slow. What Jimmy John's takes an hour and a half to deliver food?! This time, after an hour, we ended up driving to the store and they wouldn't give us the food we paid for because the said the delivery driver was still on his way. We drove back home, STILL NO FOOD! We waited another hour for the"dank" driver to arrive, so I guess he was busy smoking instead of delivering. We didn't eat 'lunch' until 5pm ? 2. 5 hour wait for Jimmy John's? NEVER AGAIN.?if helpful, thanks!?

Atmosphere: 1

Food: 1

Service: 1

Seth Wolfe

I’m sorry but what is this? I know pictures aren’t supposed to be completely accurate but this is ridiculous. No BBQ sauce on my sandwhich. Looks incredibly un appetizing.

Atmosphere: 1

Food: 1

Service: 5

Christina Mattingly

Terrible customer service. Did not notify me that they couldn’t deliver my order until I called over an hour later to find out. I placed an order using DoorDash and it kept saying “preparing your order” for over an hour. I thought that was odd so I finally called. They said “oh yeah we need to cancel that order - our delivery driver bailed.” I could’ve ordered from somewhere else in that time. Then the guy claimed to have canceled my order but it was still showing as “pending” so I had to call back again. Instead of canceling it, he marks it as “complete” as if someone delivered it. I had to request a refund through DoorDash which will take 3 business days to process, instead of Jimmy John’s cancelling and refunding the order. They would’ve kept my money if I didn’t request it back from DoorDash.Don’t put your business on a delivery app if you can’t deliver ?

Atmosphere: 1

Food: 1

Service: 1

Beverly Hooper

My first time here and Jeremy was awesome. The store was clean. The food was fresh and delicious. Will be coming back. Everyone was very friendly.

Atmosphere: 5

Food: 5

Service: 5

Michelle Skoglund

I have no clue what in the world is going on. I was trapped in the drive thru for 32 minutes waiting for my sandwich. It was barely moving through. And because of this experience will now be late for work. I don’t even have time to eat my lunch because the whole time I was in the drive thru. This is completely unacceptable for a place that advertises fast service. 5 people working and barely anyone in the store.

Atmosphere: 1

Service: 1

Adventure is Out There - Battle Buddy & the Ponies

Awesome Lunch stop during our vacation travels! Kinda hard to navigate off the interstate, but definitely worth it.

Daniel Buikema

Freaky slow. Waited in the drive through for no less than 30 minutes.

Matt Fagan

I ordered online for delivery an hour ago; it stated it would take 20-25 minutes. That whole time it just kept saying "preparing your order." At almost an hour in it went straight from that to "arrived" and order marked as complete. No one ever delivered anything to me. I call the store and it sends me to voicemail after a few rings. This was a $25 delivery and I have no food at 10pm after waiting. I never write reviews, but they've basically just stolen my money.

Service: 1

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