Outback Steakhouse

5231 US-280, Birmingham
(205) 991-4418

Recent Reviews

Mitch Bibb

We arrived at 7:15pm. We were seated fairly quickly. We then waited 45 min. When our appetizer final shows up. It was incomplete and very greasy. Over an hour from the time we ordered we still had not received the steaks we ordered. During the hour we were there we never saw our waitress other than when she took our orders. We asked the front of the house manager about our food and we were just told we would have to wait. Final after more than an hour we left without having eaten. Not a good place to go. There was a part time gentleman that was seating people. Said he had been a manager at one point but now just helped out part time. He was very nice and apologetic for the poor service we recieved. He did arrange for us not to pay for the drinks and really bad appetizers that we couldn’t eat.

Atmosphere: 1

Food: 1

Service: 1

Alexandria Summers

Very unhelpful staff. Working for DoorDash, I enter the restaurant where I’ve never been before and I stand at the host desk waiting for help (about 5 minutes) where I noticed two workers at the bar (who even acknowledged me) that never offered any help. As a doordasher, we also deserve respect! We’re helping lots of stores make money.

Atmosphere: 1

Food: 3

Service: 1

Antrice Ousley

Waitress was very unprofessional, we barely got refills, more bread, she was slow by everything. And we also didn't appreciate the waitress calling us baby. But the food was delicious

Atmosphere: 4

Food: 5

Service: 1

Jeanette

Everything was good, the food was outstanding for the items we ordered.The welcome assistance and the waitresses and others were very kind. That's something that I really appreciate. The customer service was excellent.

Atmosphere: 5

Food: 5

Service: 5

Curtis Smith

Great experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bloomin’ Onion, Salad, Outback Center-Cut Sirloin

Brenda LaRussa

Jill was an excellent waitress. Friendly and very attentive to our needs.Parking: Very good location.Wheelchair accessibility: Yes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potatoes, Salad

Tiffany Anderson

We waited almost 2 hours for our food. The restaurant floors were nasty and the restroom had no soap. Once we finally got our meal, my steak and potatoes were lukewarm at best. Our waitress was very sweet and apologetic.

Atmosphere: 1

Food: 1

Service: 5

Katrina Gamble Parker

This is near our house so we go occasionally. I love their blackberry martinis and their steaks are good. The bread is delicious. The service is hit or miss. Our waitress tonight ignored the fact when I told her it was my husband’s birthday so I kept telling her every time she came to our table until she finally wished him a happy birthday. I wasn’t about to let her ignore it! She didn’t keep our empty dishes cleared off the table and left them there til the end and seemingly had no personality at all. Maybe she just wasn’t having a good night. Who knows. But the waitress at the table next to us was cheerful and talking to her patrons and seemed great so it’s really just a matter of who you get as your server. But the food and drinks and prices are good. Customer service goes a long way though. Just saying….

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Sprouts, Outback Center-Cut Sirloin

floyd heflin

We need outback in moody alabama35004

Kevin Gardner

Easy to find location with good parking. Service were essentially zombies with little to no interactivity or personality, however they were responsive. The food is good and the atmosphere is great.

Atmosphere: 5

Food: 4

Service: 2

Gie

Tonight. Valentines 2024. My date and I were served by the best waitress. I wished I got her name. She was 19 and looked to be pregnant. But she was awesome. The manager personally came to my table and advocated me on the drink I needed to remain in ketosis. He was genuinely so helpful and knowledgeable, plus checking on us. He and his employee. Our waitress made our first date extra special. Great team at the 280 store.

Michael Cooper

Enjoyed the time we spent there.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bloomin’ Onion, Salad

Nick

Hour and a half wait to get our food and the food was sub par. It was steady busy but nothing out of the ordinary.

Atmosphere: 3

Food: 2

Service: 2

Jonathan Isbell

Fantastic steak and blooming onion and I got blooming chicken which was the best chicken I've ever ate! Me and my wife had our Anniversary meal there and it was fabulous! And a shout out to our waitress Jill, who was awesome, with both service and a great attitude! ?

Atmosphere: 5

Food: 5

Service: 5

Glenda Thornton

Steak wasn't to great.An no bake

Atmosphere: 5

Food: 3

Service: 5

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