I'm a Zoe's fan, however this was the worst Zoe's/ food place I have ever been. I ordered a salad, hummus, kebabs, and falafel and it took well over 35 minutes (and that's being generous). Then after waiting all that time, was presented with what could only be described as dirty dishwater hummus. The falafel, trash. Was any dressing that was supposed to come with the salad, the kebabs, and the falafel given? No why would they want to give us something to redeem this meal. Over all the only thing that was edible was the pita, and that's probably because the workers didn't cook it.
Barbara Curry
We had an impromptu family reunion of 16 people and the staff was friendly, patient, and very accommodating. Oh yeah, the food was great too!
Doug Lee
I’m a big fan of Zoe’s Kitchen. I have always loved their delicious feta cheese-rich pasta salad. However, I had lunch there yesterday and and the pasta salad tasted drastically different and was nearly tasteless. It was incredibly bland! What a disappointment. I’m hoping I just caught them on a bad day but I fear they have changed the recipe. Things have changed there since they were bought by a conglomerate years ago. I’m gonna try again, but come on! Don’t change what works!
A B
Zoe’s is not the same. Confusing menu changes, not for the better. Used to be able to get an item with a small amount of salad, hummus and pita, and a side. No more fruit salad. All al a carte. $$$. Waited 40 minutes for a takeout order which was cold when I got home. Hummus had no flavor, won’t be back. Sad.
Ted Lang
I've been a big supporter of Zoe's for years but this location has gone way down hill. My sinple orders are never ready when I arrive and they usually have not even been started. The employees are indifferent to the situation. I will stick to the downtown or Crestline locations from now on.
Joe Sanford
The Mediterranean food is always fresh. Classic hummus is fantastic. Highly suggest the chicken rollsups. .
Blaine S.
More worried about on line orders than customers sitting in their restaurant. After 40 minutes my order was wrong and the manager was mift I wanted a refund instead of a new meal. 4 people in the back 2 at the counter.
Elena Linn
Terrible service. This place has gone downhill. Placed an online order to be picked up at noon. Got there and called for curbside and it would not let us even dial “4” to speak with someone. Went inside and didn’t realize the didn’t open until noon (hand written sign in the door). Went inside (12:20pm) and waited for 5 to 10 minutes until any employee acknowledged me. Then was told me food I placed an order wasn’t ready and she was getting it together. 20 minutes later finally have the food but there is a line with no one out front and no one answering the phones. Not the servers fault. Looks like they need more people.
Krisie S.
I never leave reviews but I waited on my mobile pick-up for 45 minutes. I noticed about 35 minutes into my wait that there was a to go order that had been sitting behind the counter for a while. I noticed it was mine, I tried to get an employee's attention for a long time. Another customer there saw what was happening and told me just to grab it. I felt uncomfortable doing that so he quickly grabbed it. So yeah I got my food finally and raced back to work after that took my entire lunch break lol not great place if you're trying to go quick Also, I had to pee so badly the whole time and their toilet is broken... unfortunate moment in life
Terry C.
Zoe`s at Soho in Birmingham. Do not waste your money. Food was cold, service so so. Place was dirty. The tables had more personality than the person at the counter.
I attempted to order a delivery for Saturday night at 5:15. After 30 minutes without any update I reached out to Zoe’s and had no answer. I finally heard from DoorDash the location was currently closed and that they could not receive the catering order when they arrived to pick up the order. I received no notice prior from Zoe’s that they could not fulfill the order as I had paid for online. It was a very poor experience and I will not be using them again.
Neyra Benoit
Overall very bad experience. Took almost 30 minutes to get our food (there were no people before us). The food was very small portioned, not flavorful, and cold. We were so hungry after our meal. I went back to order chocolate cake and when I opened the container, it was covered in mold! We showed the cashier and she just handed us another slice of cake, which had even more mold on it. They also did not know how to give us a refund....
Rebecca Jones
I am a big fan of Zoe’s (not this location) but I ordered the salmon kabobs from this location today and it is pathetic. 3 small pieces of salmon and 3 pieces of zucchini that filled up half a skewer. I order this same thing all the time and have NEVER been so disappointed with my food from Zoe’s. This is absolutely unacceptable. Worst Zoe’s experience ever. Go to literally any other one.
Rebecca J.
I am a big fan of Zoe's (not this location) but I ordered the salmon kabobs from this location today and it is pathetic. 3 small pieces of salmon and 3 pieces of zucchini that filled up half a skewer. I order this same thing all the time and have NEVER been so disappointed with my food from Zoe's. This is absolutely unacceptable. Worst Zoe's experience ever. Go to literally any other one.
Mo
Falafel wrap and a side of pasta salad was really good. The hibiscus green tea is super. The lady at the register was not helpful. She asked about my sauce choice. I told her I was ordering for a friend and asked if she had a sauce recommendation for the steak wrap. Her response, "Whichever one you like." No clue mam, it was only my second time dining at Zoe's. I looked over at the menu and asked if the sauce choices were on it. Her response, "On back." I picked one and it was a bad choice. I ordered two drinks. I received one cup and was about to ask for the second when she looked at me like it caused her physical pain and she said, "Do you need something else?" Okay mam, you make a lady want to come across the counter. It was a nice day to eat outside.
I'm a Zoe's fan, however this was the worst Zoe's/ food place I have ever been. I ordered a salad, hummus, kebabs, and falafel and it took well over 35 minutes (and that's being generous). Then after waiting all that time, was presented with what could only be described as dirty dishwater hummus. The falafel, trash. Was any dressing that was supposed to come with the salad, the kebabs, and the falafel given? No why would they want to give us something to redeem this meal. Over all the only thing that was edible was the pita, and that's probably because the workers didn't cook it.
We had an impromptu family reunion of 16 people and the staff was friendly, patient, and very accommodating. Oh yeah, the food was great too!
I’m a big fan of Zoe’s Kitchen. I have always loved their delicious feta cheese-rich pasta salad. However, I had lunch there yesterday and and the pasta salad tasted drastically different and was nearly tasteless. It was incredibly bland! What a disappointment. I’m hoping I just caught them on a bad day but I fear they have changed the recipe. Things have changed there since they were bought by a conglomerate years ago. I’m gonna try again, but come on! Don’t change what works!
Zoe’s is not the same. Confusing menu changes, not for the better. Used to be able to get an item with a small amount of salad, hummus and pita, and a side. No more fruit salad. All al a carte. $$$. Waited 40 minutes for a takeout order which was cold when I got home. Hummus had no flavor, won’t be back. Sad.
I've been a big supporter of Zoe's for years but this location has gone way down hill. My sinple orders are never ready when I arrive and they usually have not even been started. The employees are indifferent to the situation. I will stick to the downtown or Crestline locations from now on.
The Mediterranean food is always fresh. Classic hummus is fantastic. Highly suggest the chicken rollsups. .
More worried about on line orders than customers sitting in their restaurant. After 40 minutes my order was wrong and the manager was mift I wanted a refund instead of a new meal. 4 people in the back 2 at the counter.
Terrible service. This place has gone downhill. Placed an online order to be picked up at noon. Got there and called for curbside and it would not let us even dial “4” to speak with someone. Went inside and didn’t realize the didn’t open until noon (hand written sign in the door). Went inside (12:20pm) and waited for 5 to 10 minutes until any employee acknowledged me. Then was told me food I placed an order wasn’t ready and she was getting it together. 20 minutes later finally have the food but there is a line with no one out front and no one answering the phones. Not the servers fault. Looks like they need more people.
I never leave reviews but I waited on my mobile pick-up for 45 minutes. I noticed about 35 minutes into my wait that there was a to go order that had been sitting behind the counter for a while. I noticed it was mine, I tried to get an employee's attention for a long time. Another customer there saw what was happening and told me just to grab it. I felt uncomfortable doing that so he quickly grabbed it. So yeah I got my food finally and raced back to work after that took my entire lunch break lol not great place if you're trying to go quick Also, I had to pee so badly the whole time and their toilet is broken... unfortunate moment in life
Zoe`s at Soho in Birmingham. Do not waste your money. Food was cold, service so so. Place was dirty. The tables had more personality than the person at the counter.
Restaurantji Recommends
I attempted to order a delivery for Saturday night at 5:15. After 30 minutes without any update I reached out to Zoe’s and had no answer. I finally heard from DoorDash the location was currently closed and that they could not receive the catering order when they arrived to pick up the order. I received no notice prior from Zoe’s that they could not fulfill the order as I had paid for online. It was a very poor experience and I will not be using them again.
Overall very bad experience. Took almost 30 minutes to get our food (there were no people before us). The food was very small portioned, not flavorful, and cold. We were so hungry after our meal. I went back to order chocolate cake and when I opened the container, it was covered in mold! We showed the cashier and she just handed us another slice of cake, which had even more mold on it. They also did not know how to give us a refund....
I am a big fan of Zoe’s (not this location) but I ordered the salmon kabobs from this location today and it is pathetic. 3 small pieces of salmon and 3 pieces of zucchini that filled up half a skewer. I order this same thing all the time and have NEVER been so disappointed with my food from Zoe’s. This is absolutely unacceptable. Worst Zoe’s experience ever. Go to literally any other one.
I am a big fan of Zoe's (not this location) but I ordered the salmon kabobs from this location today and it is pathetic. 3 small pieces of salmon and 3 pieces of zucchini that filled up half a skewer. I order this same thing all the time and have NEVER been so disappointed with my food from Zoe's. This is absolutely unacceptable. Worst Zoe's experience ever. Go to literally any other one.
Falafel wrap and a side of pasta salad was really good. The hibiscus green tea is super. The lady at the register was not helpful. She asked about my sauce choice. I told her I was ordering for a friend and asked if she had a sauce recommendation for the steak wrap. Her response, "Whichever one you like." No clue mam, it was only my second time dining at Zoe's. I looked over at the menu and asked if the sauce choices were on it. Her response, "On back." I picked one and it was a bad choice. I ordered two drinks. I received one cup and was about to ask for the second when she looked at me like it caused her physical pain and she said, "Do you need something else?" Okay mam, you make a lady want to come across the counter. It was a nice day to eat outside.