This is the second time I visited and it was as if the atmosphere was completely different.The first crew was extremely nice and personable. The second crew acted like they couldn't keep their minds on the task.The food was good and fresh. I had The Mexicali the first time, it was Really Good. The Philly steak and cheese last time was pretty good.Give them a try, we didn't have to wait in line. Service was moderately fast.
Rachel Ford
This Subway was packed out, the food was amazing!!!! Fresh vegetables, I actually ate the tomatoes and I don't eat tomatoes anywhere. This establishment was so clean, even though it was packed out. My favorite Subway location hands down highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke, Bella Mozza, The Beast
Sean Johnson
Horrible customer service, I asked for a number 3 and the person making the sandwich rolled his eyes. He mumbled and seemed annoyed the entire time I was getting my food. He took his gloves off and threw them to the trash 3 times and each time he missed and just left them in the floor. My order wasn’t read back or clarified to me so I ended up paying for a foot long churro that I never asked for or said anything remotely close to rhyming with. All staff members had such a bad mood and tone that we didn’t want to even eat in the restaurant. I really enjoy subway but I’ve tried to many times to eat at this one and have had a bad experience every time.
Atmosphere: 1
Food: 1
Service: 1
James Lawson
I feel like something needs to be done because Everytime I give it another chance the staff is less and less customer oriented. What a terrible group of staff each time I visit. It's almost comical.
Atmosphere: 1
Food: 3
Service: 1
theomensmom1
Had to call the store as a delivery was not delivered to me. This store wouldn’t answer the phone and I had to call door dash and have them connect me to this store. The girl that was representing the store on the phone was COMPLETELY AND ABSOLUTELY RUDE! She refused to answer questions about me getting my money refunded. Acted angry that I wanted my money refunded. Refused to give me any information about what time to call the manager the next morning, what the managers name is, and just acted like I had ruined her day. Here I am, now out nearly $70 AND having to find something else for my kids dinner. So disappointed and disgusted with the kind of rude and hateful behavior I was given… Please just don’t go to this location in boaz, al at the roadway inn hotel.
Atmosphere: 1
Service: 1
Greg H.
Worst personality, rudist employees at any SubWay I have visited, even after the required "tip" or I'll stink up your sandwich.
Jeff Walker
The place was cold inside, but it was very cold outside also.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian Herb and Cheese Bread
Kristie Odom
Always love fresh food ?
Atmosphere: 5
Food: 5
Service: 5
Christopher Smith
Pretty good other than not being able to afford to eat there with coupons.
This place is always mixed with its service. New faces every time I come, it's like a rotating door with their staff. I don't know if it's owner problem or manager problem.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Italian Herb and Cheese Bread
Erma Hinson
Olives were sour and when talking to the cashier she said they was not. I eat olives everyday so I know when the taste is off. She finally remove them for the line. Upon leaving I noticed she was returning them to the bar.
Atmosphere: 5
Food: 2
Service: 5
Joy Brewer
I don't like walking into a store and hearing a manager and another employee are talking about another employee. This is very unprofessional and bad for business. Danielle more is expected of you when your in management. Ashley it's not pretty at all for you talk about anyone. I won't be back.
Atmosphere: 1
Food: 2
Service: 1
Sherri Fitzpatrick
My daughter ordered the Ultimate BMT, and I ordered The Beast. Both sandwiches were supposed to have 2 times the provolone cheese, but neither did.
Food: 5
Service: 4
Recommended dishes: Cookies, Italian Herb and Cheese Bread, The Ultimate B M T,
Trudy Luken
Two ladies working. One couldn’t speak English, the other just couldn’t pay attention. I had to ask for what I wanted on the sandwiches and they seemed aggravated! Makes me sad subway acts this way. I won’t be back.
This is the second time I visited and it was as if the atmosphere was completely different.The first crew was extremely nice and personable. The second crew acted like they couldn't keep their minds on the task.The food was good and fresh. I had The Mexicali the first time, it was Really Good. The Philly steak and cheese last time was pretty good.Give them a try, we didn't have to wait in line. Service was moderately fast.
This Subway was packed out, the food was amazing!!!! Fresh vegetables, I actually ate the tomatoes and I don't eat tomatoes anywhere. This establishment was so clean, even though it was packed out. My favorite Subway location hands down highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke, Bella Mozza, The Beast
Horrible customer service, I asked for a number 3 and the person making the sandwich rolled his eyes. He mumbled and seemed annoyed the entire time I was getting my food. He took his gloves off and threw them to the trash 3 times and each time he missed and just left them in the floor. My order wasn’t read back or clarified to me so I ended up paying for a foot long churro that I never asked for or said anything remotely close to rhyming with. All staff members had such a bad mood and tone that we didn’t want to even eat in the restaurant. I really enjoy subway but I’ve tried to many times to eat at this one and have had a bad experience every time.
Atmosphere: 1
Food: 1
Service: 1
I feel like something needs to be done because Everytime I give it another chance the staff is less and less customer oriented. What a terrible group of staff each time I visit. It's almost comical.
Atmosphere: 1
Food: 3
Service: 1
Had to call the store as a delivery was not delivered to me. This store wouldn’t answer the phone and I had to call door dash and have them connect me to this store. The girl that was representing the store on the phone was COMPLETELY AND ABSOLUTELY RUDE! She refused to answer questions about me getting my money refunded. Acted angry that I wanted my money refunded. Refused to give me any information about what time to call the manager the next morning, what the managers name is, and just acted like I had ruined her day. Here I am, now out nearly $70 AND having to find something else for my kids dinner. So disappointed and disgusted with the kind of rude and hateful behavior I was given… Please just don’t go to this location in boaz, al at the roadway inn hotel.
Atmosphere: 1
Service: 1
Worst personality, rudist employees at any SubWay I have visited, even after the required "tip" or I'll stink up your sandwich.
The place was cold inside, but it was very cold outside also.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian Herb and Cheese Bread
Always love fresh food ?
Atmosphere: 5
Food: 5
Service: 5
Pretty good other than not being able to afford to eat there with coupons.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Italian Herb and Cheese Bread
Food was great and very friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Herb and Cheese Bread
Restaurantji Recommends
This place is always mixed with its service. New faces every time I come, it's like a rotating door with their staff. I don't know if it's owner problem or manager problem.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Italian Herb and Cheese Bread
Olives were sour and when talking to the cashier she said they was not. I eat olives everyday so I know when the taste is off. She finally remove them for the line. Upon leaving I noticed she was returning them to the bar.
Atmosphere: 5
Food: 2
Service: 5
I don't like walking into a store and hearing a manager and another employee are talking about another employee. This is very unprofessional and bad for business. Danielle more is expected of you when your in management. Ashley it's not pretty at all for you talk about anyone. I won't be back.
Atmosphere: 1
Food: 2
Service: 1
My daughter ordered the Ultimate BMT, and I ordered The Beast. Both sandwiches were supposed to have 2 times the provolone cheese, but neither did.
Food: 5
Service: 4
Recommended dishes: Cookies, Italian Herb and Cheese Bread, The Ultimate B M T,
Two ladies working. One couldn’t speak English, the other just couldn’t pay attention. I had to ask for what I wanted on the sandwiches and they seemed aggravated! Makes me sad subway acts this way. I won’t be back.
Atmosphere: 1
Food: 2
Service: 1