Great food, with the exception of over toasted sub roll from time to time. It's mostly a great place to eat.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Usda Choice Roast Beef Sub, Italian Sub
Marvin Byrum
This place has a GREAT Crew. Highly recommend the Hook and Ladder fully involved with some Captain Sorenson sauce.
Atmosphere: 5
Food: 5
Service: 5
Scott McCrory
Employee was hateful. I arrived early so she told me to leave and wait 10 minutes before returning. The store was to open only 4 minutes later. She allowed others to enter early and order. Meatball sandwich was dry. Meatballs burnt.
Atmosphere: 4
Food: 2
Service: 1
Hannah Levi
This place is extremely fast and I have yet to have an error with an online order in years coming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Memes Jenkins
Decent sandwich. Terrible location with sketchy parking. They are
Atmosphere: 3
Food: 4
Service: 4
Betty Weikert
Turkey, bacon, ranch - my favorite.
Atmosphere: 4
Food: 5
Service: 5
Rachael Rowe
My family loves the food from here. Warm or cold sandwiches and even salads. They have military and 1st responders discount
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hook & Ladder Salad, Italian Sub
brianna holmes
Firehouse subs had a promotion saying that if your name starts with "BR" you get a free medium sub with the purchase of another sub at "ANY U.S FIREHOUSE" So I must have missed when Decatur, Al left the country because I truly thought I was still in the U.S.
Atmosphere: 1
Food: 1
Service: 1
Chris Suggs
Sandwiches are always super consistent and always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Smoked Turkey Breast Sub
Michael Hamilton
I just left with my food and I was very impressed with it. The staff was great and the food was awesome. I will be back for sure, plus a portion of my order will go to the local fireman for equipment and stuff.
Just don’t go, I placed a online order using a free sub reward, with the sub having no onions, I called them after and knowing the owner answered asked to replace the cheese type because they didn’t have that option on the app. They put extra onions on it, than put the wrong cheese on it again after calling, I go up to the bar so the owner and put the right cheese on it and I place it on the bar and it accidentally falls down so the owner refuses to remake it and made it seem like I was out to get him after messing it up seemingly on purpose got mad and threw it away, I knew he was mad as soon as we called because they have called ID and he holds grudges against old employees. Just go anywhere else, subway, jimmy johns, jersey mikes, anywhere
Atmosphere: 1
Food: 1
Service: 1
Brandy Grazer
A little bummed! We usually enjoy their subs very much.. I decided to try a salad this time. I ordered the Italian salad and we got home and there was no dressing with the salad and no salami on the salad either.. Otherwise the sandwich was good..
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Italian Sub
Makailey K.
I went to try it for the first time and used a gift card I checked the balance on before even leaving the house and they tried to charge me twice and the manager and the lady Donna had horrible attitudes for no reason and was rude to the customer before me as well I will not be back that's the worst customer service I've ever had
sandra cooper
I asked for garlic spread on sandwich. When i picked up.order did not have my side of soup or spread. The girl with blue hair told me i was not charged for it. Ot not my fault i was not and she should of said i am sorry and offer to make me one at no extra charge. 2nd time i. And not given order right and give attiude when
Great food, with the exception of over toasted sub roll from time to time. It's mostly a great place to eat.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Usda Choice Roast Beef Sub, Italian Sub
This place has a GREAT Crew. Highly recommend the Hook and Ladder fully involved with some Captain Sorenson sauce.
Atmosphere: 5
Food: 5
Service: 5
Employee was hateful. I arrived early so she told me to leave and wait 10 minutes before returning. The store was to open only 4 minutes later. She allowed others to enter early and order. Meatball sandwich was dry. Meatballs burnt.
Atmosphere: 4
Food: 2
Service: 1
This place is extremely fast and I have yet to have an error with an online order in years coming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Decent sandwich. Terrible location with sketchy parking. They are
Atmosphere: 3
Food: 4
Service: 4
Turkey, bacon, ranch - my favorite.
Atmosphere: 4
Food: 5
Service: 5
My family loves the food from here. Warm or cold sandwiches and even salads. They have military and 1st responders discount
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hook & Ladder Salad, Italian Sub
Firehouse subs had a promotion saying that if your name starts with "BR" you get a free medium sub with the purchase of another sub at "ANY U.S FIREHOUSE" So I must have missed when Decatur, Al left the country because I truly thought I was still in the U.S.
Atmosphere: 1
Food: 1
Service: 1
Sandwiches are always super consistent and always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Smoked Turkey Breast Sub
I just left with my food and I was very impressed with it. The staff was great and the food was awesome. I will be back for sure, plus a portion of my order will go to the local fireman for equipment and stuff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a solid fast food choice.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Italian Sub
Just don’t go, I placed a online order using a free sub reward, with the sub having no onions, I called them after and knowing the owner answered asked to replace the cheese type because they didn’t have that option on the app. They put extra onions on it, than put the wrong cheese on it again after calling, I go up to the bar so the owner and put the right cheese on it and I place it on the bar and it accidentally falls down so the owner refuses to remake it and made it seem like I was out to get him after messing it up seemingly on purpose got mad and threw it away, I knew he was mad as soon as we called because they have called ID and he holds grudges against old employees. Just go anywhere else, subway, jimmy johns, jersey mikes, anywhere
Atmosphere: 1
Food: 1
Service: 1
A little bummed! We usually enjoy their subs very much.. I decided to try a salad this time. I ordered the Italian salad and we got home and there was no dressing with the salad and no salami on the salad either.. Otherwise the sandwich was good..
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Italian Sub
I went to try it for the first time and used a gift card I checked the balance on before even leaving the house and they tried to charge me twice and the manager and the lady Donna had horrible attitudes for no reason and was rude to the customer before me as well I will not be back that's the worst customer service I've ever had
I asked for garlic spread on sandwich. When i picked up.order did not have my side of soup or spread. The girl with blue hair told me i was not charged for it. Ot not my fault i was not and she should of said i am sorry and offer to make me one at no extra charge. 2nd time i. And not given order right and give attiude when
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: New York Steamer Sub