Food is good and hot but it would be nice if they would actually give you what you order. I've ordered off Doordash a few times and it's been a mess but DoorDash makes it right. This time I went in and ordered at the kiosk since there was already people at the counter. Ordered 6pc bucket with 4 sides and 4 biscuits and a 12pc tender with 3 sides and 6 biscuits. Ordered corn, mashed potatoes and gravy x 2, fries, coleslaw and Mac and cheese x 2. No coleslaw, the corn was a personal size and wasn't even full, one mashed potato and gravy regular size side, 2 personal size mashed potatoes and gravy, one regular size Mac and cheese side, and one personal size Mac and cheese side and the fries. Don't see what's so difficult about fixing the correct food.
Atmosphere: 3
Food: 5
Service: 3
Chris Marlar
I work all over the U.S and this is the slowest KFC I've ever been in ??
Atmosphere: 1
Food: 1
Service: 1
Arthur Morgan
Horrible customer
Atmosphere: 1
Food: 1
Service: 1
radio lareinadealabama
I asked for the 12 piece bucket with 6 biscuits and 3 sides, they did not give me the sides and rang up the chicken and biscuits separately, I ended up paying the same amount, went back to ask for my sides and they refused to give them to me. They laughed at me as I was walking away... What a bad experience... Will definitely never go back, this is the second time they do this to me, except last time they did give me my sides.
Atmosphere: 1
Food: 5
Service: 1
Jean Slone
The wait to order is far too long.No one says thank you, your welcome, no smiles.
I just wanna know why there is a 45 minute wait on chicken AT A CHICKEN RESTAURANT at 540 p.m. prime supper time... makes no sense
T Ga1nes
This restaurant needs better EVERTHING! I Never hear anything good about KFC and I wonder WHY? till I saw for myself!
Atmosphere: 2
Food: 2
Service: 1
The Gambler
I was in the mood for KFC's gravy and biscuits and a couple of chicken legs original recipe. Drive-thru was quick and efficient. The food was delicious. The biscuit seemed freshly made. The gravy was very good. The chicken legs original recipe was awesome. I was very happy with my experience here. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Richard Krauz
We had the chicken tenders box with coleslaw, mashed potatoes, gravy and biscuit. I didn't see the chicken tenders box on the list of which dishes do you recommend. I think you should add these tenders to that list. Your chicken tenders are better than Zakby's❗
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Mashed Potatoes and Gravy
Amy Butler
Greg is a blessing for this location. The chicken never tasted better. Very friendly environment and friendly staff.Parking: They have wheelchair parking and plenty of room to park a bus.Kid-friendliness: Yes it's kid friendly environment and friendly people.Wheelchair accessibility: Yes they have tables and wheelchair parking.
Went to the drive thur and I was told that it would be 45 minutes to one hour for all chicken to be cooked. There were at least 6 cars that left because of this, so KFC lost money and customers due to the lack of not being prepared. I was told later by other people that this is the worst place to get food from.
Opel Warrior
Pulled up 2 hours before they closed and the manager was outside. "Our fryers are down so we can clean them so we don't have any chicken and wont for another 30 mintues." This seems like something that should be done after shift not during. It appears that the night staff doesnt want to do any work for their money so they shut the place down early so that they can go home at close. What a great buisness practice im sure the owner is happy with the revenue.
Atmosphere: 1
Food: 1
Service: 1
Clifton Jones
Went to beltline kfc 4 days in a row and they said that they were out of wings each day....
Atmosphere: 1
Food: 1
Service: 1
Jason Riddle
Had an online pickup order that was supposed to be ready by 5. I showed up on time and didn’t get my food until over an hour later. The service was absolutely horrible. I stood at the counter for over ten minutes until someone came to the counter. So if you plan on ordering chicken from a place, don’t consider this place. It’s absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Kyle Wilson
I usually dont write reviews but this kfc was in complete turmoil. The order was wrong left out a complete meal cost me 10 dollars. The potatoes still had flakes in it. Total I spent $50 for nothing the food tasted awful..kfc has been going down hill for awhile now but I won't go back. I guess bojangles is where we will get our chicken from now on.
Food is good and hot but it would be nice if they would actually give you what you order. I've ordered off Doordash a few times and it's been a mess but DoorDash makes it right. This time I went in and ordered at the kiosk since there was already people at the counter. Ordered 6pc bucket with 4 sides and 4 biscuits and a 12pc tender with 3 sides and 6 biscuits. Ordered corn, mashed potatoes and gravy x 2, fries, coleslaw and Mac and cheese x 2. No coleslaw, the corn was a personal size and wasn't even full, one mashed potato and gravy regular size side, 2 personal size mashed potatoes and gravy, one regular size Mac and cheese side, and one personal size Mac and cheese side and the fries. Don't see what's so difficult about fixing the correct food.
Atmosphere: 3
Food: 5
Service: 3
I work all over the U.S and this is the slowest KFC I've ever been in ??
Atmosphere: 1
Food: 1
Service: 1
Horrible customer
Atmosphere: 1
Food: 1
Service: 1
I asked for the 12 piece bucket with 6 biscuits and 3 sides, they did not give me the sides and rang up the chicken and biscuits separately, I ended up paying the same amount, went back to ask for my sides and they refused to give them to me. They laughed at me as I was walking away... What a bad experience... Will definitely never go back, this is the second time they do this to me, except last time they did give me my sides.
Atmosphere: 1
Food: 5
Service: 1
The wait to order is far too long.No one says thank you, your welcome, no smiles.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: 3 Piece Chicken Combo 2 Thighs 1 Drum
I just wanna know why there is a 45 minute wait on chicken AT A CHICKEN RESTAURANT at 540 p.m. prime supper time... makes no sense
This restaurant needs better EVERTHING! I Never hear anything good about KFC and I wonder WHY? till I saw for myself!
Atmosphere: 2
Food: 2
Service: 1
I was in the mood for KFC's gravy and biscuits and a couple of chicken legs original recipe. Drive-thru was quick and efficient. The food was delicious. The biscuit seemed freshly made. The gravy was very good. The chicken legs original recipe was awesome. I was very happy with my experience here. Thank you!
Atmosphere: 5
Food: 5
Service: 5
We had the chicken tenders box with coleslaw, mashed potatoes, gravy and biscuit. I didn't see the chicken tenders box on the list of which dishes do you recommend. I think you should add these tenders to that list. Your chicken tenders are better than Zakby's❗
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Mashed Potatoes and Gravy
Greg is a blessing for this location. The chicken never tasted better. Very friendly environment and friendly staff.Parking: They have wheelchair parking and plenty of room to park a bus.Kid-friendliness: Yes it's kid friendly environment and friendly people.Wheelchair accessibility: Yes they have tables and wheelchair parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Chicken Combo 2 Thighs 1 Drum
Restaurantji Recommends
Went to the drive thur and I was told that it would be 45 minutes to one hour for all chicken to be cooked. There were at least 6 cars that left because of this, so KFC lost money and customers due to the lack of not being prepared. I was told later by other people that this is the worst place to get food from.
Pulled up 2 hours before they closed and the manager was outside. "Our fryers are down so we can clean them so we don't have any chicken and wont for another 30 mintues." This seems like something that should be done after shift not during. It appears that the night staff doesnt want to do any work for their money so they shut the place down early so that they can go home at close. What a great buisness practice im sure the owner is happy with the revenue.
Atmosphere: 1
Food: 1
Service: 1
Went to beltline kfc 4 days in a row and they said that they were out of wings each day....
Atmosphere: 1
Food: 1
Service: 1
Had an online pickup order that was supposed to be ready by 5. I showed up on time and didn’t get my food until over an hour later. The service was absolutely horrible. I stood at the counter for over ten minutes until someone came to the counter. So if you plan on ordering chicken from a place, don’t consider this place. It’s absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I usually dont write reviews but this kfc was in complete turmoil. The order was wrong left out a complete meal cost me 10 dollars. The potatoes still had flakes in it. Total I spent $50 for nothing the food tasted awful..kfc has been going down hill for awhile now but I won't go back. I guess bojangles is where we will get our chicken from now on.
Atmosphere: 1
Food: 1
Service: 1