Steak 'n Shake

2720 Spring Ave SW, Decatur
(256) 341-0112

Recent Reviews

dwain white

Food is always fresh, which leads to slow drive through times. Prices are on the high side.

Atmosphere: 3

Food: 3

Service: 3

Chuck Allen

Was shocked to see only way to order was via kiosk. Food was decent but most of tables were dirty.

Atmosphere: 4

Food: 4

Service: 4

Lest

Place was good and the food was pretty great but, I had to clean my own table

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Chicken Fingers, Fries

Neil

The manager and service was FANTASTIC.Not from the area, but they seem nothing but good and kind.

Atmosphere: 5

Food: 3

Service: 5

Robert Pennington

I love this location I've eaten here 3 times since moving here and it even beats the one in my old home town. The staff is always polite and courteous. My girlfriend got a sandwich which wasn't made the way she had ordered but was still really good so the cook came and asked how our meal was and I just let him know that the bacon wasn't added but she liked it anyway and it was no problem. He went to the back and made her another one to go and apologized. He was very respectful and understanding. This is what we need more of in society. I would definitely recommend eating here if you are in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Lindsey Hayes

Got a complete meal tax and all with an enormous drink double steak burger and a fry for less than 9$. The service was absolutely great very friendly and I would most definitely eat here anytime I'm in the neighborhood. A GUY IN UPPER MANAGEMENT SERVED ME AT THAT WINDOW I SAID " Dang how y'all sell it so cheap?" HIS REPLY WAS " SO ALL YALL CAN COME GET I." DECATUR, ALABAMA.

Recommended dishes: Sandwich

Phillip Casteel

The burgers are good but greasy and I like their fries ??

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Triple Burger with Fries, Grilled Cheese

Stephen Holcomb

My wife and I just walked in to get a couple of shakes. Had to use a kiosk to order and apparently it didn't inform the staff of our order. Took about 15 minutes to finally to get the shakes. A little frustrating since the restaurant only had about 5 people in it besides us.

Atmosphere: 4

Food: 5

Service: 3

Michael Self

A perfect example of how a great team and a fantastic leader can really turn a business around. Mr. Carlton, along with his entire team, has changed S&S for the better. It's always nice to feel welcomed and wanted, and the food is great everytime. One of the best places to grab a burger in town!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Triple Burger with Fries

JJ R

Only got a shake in the drive-thru. However, the guy that took my order was very good and kind. Loved the

Atmosphere: 5

Food: 5

Service: 5

Cheyenne Sierra

My kid's favorite place to eat! We love their frosted glass shakes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Oreo, Bacon Steak Burger with Side of Fries, Strawberry

Lynne Duchock

Mike was the only person cooking and he did an amazing job!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frisco Melt, Sandwich

Evan Hays

Service was quick and friendly. Food was hot and fresh. This location has really turned itself around.

Atmosphere: 5

Food: 5

Service: 5

Clay Turner

Went there today 10/17/2023 at 6:00 pm ordered 2 fresco combo.Got the drinks at time of paying.Got our meal at 6:20 pm.Had to wait another 5 minutes because they forgot my Chilli.Started on the fries in parking lot as we left.The fries were cold, once we got home the fresco burger was greesy and way to much fresco sauce.

Atmosphere: 1

Food: 1

Service: 1

Paul Wiegert

CREDIT CARD THIEF!!We were told after we ordered that the shake machine was broken. The manager told us he would refund us. He asked for our card and then walked back quickly before we could follow him. He returned a few minutes later with our refunded ticket and handed back our card.A few minutes later he returned with our shakes saying he was able to fix the machine.The next day we had two debits for a penny as HE took our card number and either sold our number or used it for himself.It was the only time and place that card was used.DON'T USE A DEBIT or CREDIT CARD there, they will rob you!

Atmosphere: 2

Food: 4

Service: 1

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