Each time I've visited this location they've always had plenty of help behind the counter. That's great, because they get some long lines! I think the word is out that this is the location to go to.I always get different sandwiches and I'm never disappointed. The servers are friendly, prompt, and thorough. I appreciate the way they accommodate my "need" to have mayo on the bread first (I know, it's not the way they do things, but they do it for me). I appreciate getting good value for my money and I get it here.The tables and floors are generally very clean; maybe a crumb or two here or there, but nothing messy or trashy. Even the soda fountain works well and the Coke tastes like Coke (not watered down "cola"). A+!
Atmosphere: 5
Food: 5
Service: 5
Deserae Ray
My mother and I frequent this location whenever I’m home. This place used to be very good but now is doing quite poorly, which can be attributed to management.There were only two employees present tonight, high school boys. They did an exceptional job with taking orders and the sandwich making. While they were making our orders I noticed that there are several ring cameras throughout the front of house. Four cameras in total, the light constantly indicating that they were being watched remotely. The light from these cameras were obnoxious. Where is their manager, why are they being watched so closely? Why does the environment feel so unsafe?The dining area was also closed off (Chairs on top of tables) and the drive thru was “closed temporarily” (it’s always closed).Hostile atmosphere, the workers seemed very uncomfortable.Needs better management. Hostile atmosphere.
Atmosphere: 1
Food: 5
Service: 4
Gary Whitlock
They've had some of the same staff for a while, and it really shows in the quality of food you receive, plus they always seem happy to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Italian B M T
Pamela Ransom
Do not eat here. I placed an order and got to the store and they said they didn’t have my order. They didn’t even make my order and they told me that I have to wait 24 hour to get my money back. The manager didn’t even care and I had the proof of my
Atmosphere: 1
Food: 1
Service: 1
S&R Sewing & Vacuum CTR
The sandwich was very small had hardly anything on it for a $10 sandwitchvery sad sandwich. I've eaten at other subways store and they are
Atmosphere: 3
Food: 1
Service: 3
Luther Effin G.
Employees very friendly store does not honor coupons should post a sign instead of letting them make sandwich,then i tell them forget it.
tiffany smith
Came in to pick up a order and the workers was outside I waited 7 min with them giggling and smoking before I finally went outside to ask for help and they both came in laughing with attitude and I said I had a pick up they said oh it’s not ready we ain’t even printed them out yet and this was at 4;55 and the order was to be picked up at 4:56 pm I will never come to this subway again ever!!!!!
Atmosphere: 1
Service: 1
Alexis Berry
They school students that work evening shifts are absolutely the best ever, I would like to give a shout out to a young man I belive his name is Camden and a young lady I belive her name is Layne, every time I go in and they are there service is awesome and they always make my sandwiches just as I ask.
Atmosphere: 5
Food: 5
Service: 5
Daniel Buford
This location limits selection on or doesn't honor all of the franchise coupons.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian B M T, Spicy Italian, Turkey Cali Club
Our Family
Usually don't write reviews but don't want anyone else to make the same mistakes. I ordered delivery and live really close by, (less than a mile) on the mobile app. First the food says it was delivered and I didn't have anything, so I called there to see and they said it was still on the counter and they didn't have anyone to deliver it yet, so I said I would come grab it so it didnt get cold, and could they take off the tip and delivery fees and charges, they said no. Husband went to pick it up and they said someone took it to be delivered, after I told them we were gonna pick it up and they confirmed. Then when it was delivered finally, it was cold and even the chicken inside seemed like it wasn't toasted at all, secondly my husband got a footlong and it was a 6 inch when delivered. So 30 dollars for 2 subs that took over an hour and were both made poorly. The communication I think was the worst part.* also I didn't order through Doordash but that's who delivered it, and she was great * just wish they provided a way for me to communicate with her.
I went to Subway in Walmart on spring avenue in Decatur,. First of all the man was very very rude and I told him that I would never be back to his establishment again and he charged me $10 for a 6 inch sub. I didn't realize it was going to be that much until after he already made the sandwich it was just chicken and bacon only no other thing was on it and he charged me $10 for that and I cannot understand why he charged me so much for a small sandwich.
Eric Radandt
They do not honor subway coupons you get in the mail.
Latishia Bolden
They lady in drive thru was so sweet.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Black Forest Ham for Kids
James M.
It's Subway. However, this particular location rarely, if ever, participates in subway promotions. Every time I log in to the subway app thinking it sounds okay for lunch, I'm hounded with promotions and false promises of savings. I click on the BOGO 50 pop up button and select my location and it never fails, let's me order, get all the way to the end only to see that I still have to enter the code. No big, orders ready, just this one last step then you have my money and I get an acceptable lunch. Oh but wait, for whatever reason, the app waits until this point to let you know that this location is not participating in the promotion. Well then I'm not participating in frequenting your establishment. It has happened enough now that I'm writing a review (which I never do) and will not even attempt ordering from this location anymore.
Justin Clayton
I was the only person in the drive thru and it tool 22 minutes for 2 footlongs to be made. I asked for an immense amount of toppings and was given ham, lettuce, literally 2 slices of pepper, and more mayonnaise and mustard than your local Walmart carries. Absolutely ridiculous considering the cost of both sandwiches. Would never even remotely consider eating at this subway again. Also, the employee at the window at the time of my arrival was extremely rude.
Each time I've visited this location they've always had plenty of help behind the counter. That's great, because they get some long lines! I think the word is out that this is the location to go to.I always get different sandwiches and I'm never disappointed. The servers are friendly, prompt, and thorough. I appreciate the way they accommodate my "need" to have mayo on the bread first (I know, it's not the way they do things, but they do it for me). I appreciate getting good value for my money and I get it here.The tables and floors are generally very clean; maybe a crumb or two here or there, but nothing messy or trashy. Even the soda fountain works well and the Coke tastes like Coke (not watered down "cola"). A+!
Atmosphere: 5
Food: 5
Service: 5
My mother and I frequent this location whenever I’m home. This place used to be very good but now is doing quite poorly, which can be attributed to management.There were only two employees present tonight, high school boys. They did an exceptional job with taking orders and the sandwich making. While they were making our orders I noticed that there are several ring cameras throughout the front of house. Four cameras in total, the light constantly indicating that they were being watched remotely. The light from these cameras were obnoxious. Where is their manager, why are they being watched so closely? Why does the environment feel so unsafe?The dining area was also closed off (Chairs on top of tables) and the drive thru was “closed temporarily” (it’s always closed).Hostile atmosphere, the workers seemed very uncomfortable.Needs better management. Hostile atmosphere.
Atmosphere: 1
Food: 5
Service: 4
They've had some of the same staff for a while, and it really shows in the quality of food you receive, plus they always seem happy to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Italian B M T
Do not eat here. I placed an order and got to the store and they said they didn’t have my order. They didn’t even make my order and they told me that I have to wait 24 hour to get my money back. The manager didn’t even care and I had the proof of my
Atmosphere: 1
Food: 1
Service: 1
The sandwich was very small had hardly anything on it for a $10 sandwitchvery sad sandwich. I've eaten at other subways store and they are
Atmosphere: 3
Food: 1
Service: 3
Employees very friendly store does not honor coupons should post a sign instead of letting them make sandwich,then i tell them forget it.
Came in to pick up a order and the workers was outside I waited 7 min with them giggling and smoking before I finally went outside to ask for help and they both came in laughing with attitude and I said I had a pick up they said oh it’s not ready we ain’t even printed them out yet and this was at 4;55 and the order was to be picked up at 4:56 pm I will never come to this subway again ever!!!!!
Atmosphere: 1
Service: 1
They school students that work evening shifts are absolutely the best ever, I would like to give a shout out to a young man I belive his name is Camden and a young lady I belive her name is Layne, every time I go in and they are there service is awesome and they always make my sandwiches just as I ask.
Atmosphere: 5
Food: 5
Service: 5
This location limits selection on or doesn't honor all of the franchise coupons.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian B M T, Spicy Italian, Turkey Cali Club
Usually don't write reviews but don't want anyone else to make the same mistakes. I ordered delivery and live really close by, (less than a mile) on the mobile app. First the food says it was delivered and I didn't have anything, so I called there to see and they said it was still on the counter and they didn't have anyone to deliver it yet, so I said I would come grab it so it didnt get cold, and could they take off the tip and delivery fees and charges, they said no. Husband went to pick it up and they said someone took it to be delivered, after I told them we were gonna pick it up and they confirmed. Then when it was delivered finally, it was cold and even the chicken inside seemed like it wasn't toasted at all, secondly my husband got a footlong and it was a 6 inch when delivered. So 30 dollars for 2 subs that took over an hour and were both made poorly. The communication I think was the worst part.* also I didn't order through Doordash but that's who delivered it, and she was great * just wish they provided a way for me to communicate with her.
Food: 2
Service: 2
Restaurantji Recommends
I went to Subway in Walmart on spring avenue in Decatur,. First of all the man was very very rude and I told him that I would never be back to his establishment again and he charged me $10 for a 6 inch sub. I didn't realize it was going to be that much until after he already made the sandwich it was just chicken and bacon only no other thing was on it and he charged me $10 for that and I cannot understand why he charged me so much for a small sandwich.
They do not honor subway coupons you get in the mail.
They lady in drive thru was so sweet.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Black Forest Ham for Kids
It's Subway. However, this particular location rarely, if ever, participates in subway promotions. Every time I log in to the subway app thinking it sounds okay for lunch, I'm hounded with promotions and false promises of savings. I click on the BOGO 50 pop up button and select my location and it never fails, let's me order, get all the way to the end only to see that I still have to enter the code. No big, orders ready, just this one last step then you have my money and I get an acceptable lunch. Oh but wait, for whatever reason, the app waits until this point to let you know that this location is not participating in the promotion. Well then I'm not participating in frequenting your establishment. It has happened enough now that I'm writing a review (which I never do) and will not even attempt ordering from this location anymore.
I was the only person in the drive thru and it tool 22 minutes for 2 footlongs to be made. I asked for an immense amount of toppings and was given ham, lettuce, literally 2 slices of pepper, and more mayonnaise and mustard than your local Walmart carries. Absolutely ridiculous considering the cost of both sandwiches. Would never even remotely consider eating at this subway again. Also, the employee at the window at the time of my arrival was extremely rude.