One of the cashiers were rude. I had my phone out to scan my app but she did not even ask me or try to scan it. On my second transaction sure acted as though she did not want to take my money. She hardly said two words to me at all. Very unprofessional
Tammi Harris
03/10/2023. Extremely RUDE employees today!!! All 3 of them. Then threatened to call mall security on me if I didn’t leave! I am disabled and was with my granddaughter who didn’t understand what was going on!! Will never go back!!! (I complained about the food and dip!)
Allison R
This is probably the most crusty Auntie Anne’s pretzel I’ve ever had
Tony Monnat
Great pretzel. Friendly staff.
Barbara Hines
Yummy pretzel bites and super friendly staff.
Matthew S.
I've been to multiple Auntie Anne's establishments in my life and none of them have been as been unprofessional, unorganized, underprepared than this location. Every time we go by this location there is nothing on hand and the wait time is 15+ minutes or we are told they are done for the day with over an hour left of business hours of operation.
Sheila Mae
We waited for about 50 mins when I first ordered which should have been only 20 mins as they advised. When I approached the counter the lady who was the “baker” (Idk if she’s the owner or something) rudely told me (the customer), “so what do you want me to do? It’s not even an hour yet. I could give you a refund or a drink.” And added that she doesn’t have the receipt with her??? I am confused! Where’s the courtesy now in business? And where’s the communication bet her and the person in charge with getting the order? It wouldn’t have mattered to me if she could’ve handled it nicely bec I wasn’t rude I was just asking then stating the fact that it’s almost an hour and my poor child has been approaching the counter twice already to follow-up. That should’ve triggered them to check on it. And when I approached them it wasn’t even prepared yet!!! It was not on her list at all bec she doesn’t have the receipt! Rude and very unprofessional!!!!
Jennifer Jernigan
Went in to pick up a doordash order and thought I would have a little snack myself. Wrong! The store manager acted like it was a big inconvenience to come and take my order so I decided not to order anything. I'll save my money and spend it at a business that appreciates my business and doesn't give me an attitude.
The shift leader used the same gloves she took my money with to pack ice into my cup. When I asked her to change her gloves, she rolled her eyes at me. Even if we are not in the middle of a pandemic you dont need to use the same gloves for packing ice into someone's cup as you do to collect money. MISS SYDNEY WAS VERY RUDE AND NASTY!!!!!!
Haley Mason
Girls were in no rush at all. Too busy talking with each other. Waited 15 minutes. Ridiculous!
Jeremy
Sad that they discontinued cherry flavors
G Tubbs
Shift leader working Friday night very rude, was touching all the pretzels with her bare hands
John Myers
If you ever have an opportunity you should try an auntie Anne’s pretzel
The service was wonderful and the new GM, Alleah, is very kind and helpful. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel Nuggets
One of the cashiers were rude. I had my phone out to scan my app but she did not even ask me or try to scan it. On my second transaction sure acted as though she did not want to take my money. She hardly said two words to me at all. Very unprofessional
03/10/2023. Extremely RUDE employees today!!! All 3 of them. Then threatened to call mall security on me if I didn’t leave! I am disabled and was with my granddaughter who didn’t understand what was going on!! Will never go back!!! (I complained about the food and dip!)
This is probably the most crusty Auntie Anne’s pretzel I’ve ever had
Great pretzel. Friendly staff.
Yummy pretzel bites and super friendly staff.
I've been to multiple Auntie Anne's establishments in my life and none of them have been as been unprofessional, unorganized, underprepared than this location. Every time we go by this location there is nothing on hand and the wait time is 15+ minutes or we are told they are done for the day with over an hour left of business hours of operation.
We waited for about 50 mins when I first ordered which should have been only 20 mins as they advised. When I approached the counter the lady who was the “baker” (Idk if she’s the owner or something) rudely told me (the customer), “so what do you want me to do? It’s not even an hour yet. I could give you a refund or a drink.” And added that she doesn’t have the receipt with her??? I am confused! Where’s the courtesy now in business? And where’s the communication bet her and the person in charge with getting the order? It wouldn’t have mattered to me if she could’ve handled it nicely bec I wasn’t rude I was just asking then stating the fact that it’s almost an hour and my poor child has been approaching the counter twice already to follow-up. That should’ve triggered them to check on it. And when I approached them it wasn’t even prepared yet!!! It was not on her list at all bec she doesn’t have the receipt! Rude and very unprofessional!!!!
Went in to pick up a doordash order and thought I would have a little snack myself. Wrong! The store manager acted like it was a big inconvenience to come and take my order so I decided not to order anything. I'll save my money and spend it at a business that appreciates my business and doesn't give me an attitude.
Sad that they discontinued cherry flavors
Restaurantji Recommends
The shift leader used the same gloves she took my money with to pack ice into my cup. When I asked her to change her gloves, she rolled her eyes at me. Even if we are not in the middle of a pandemic you dont need to use the same gloves for packing ice into someone's cup as you do to collect money. MISS SYDNEY WAS VERY RUDE AND NASTY!!!!!!
Girls were in no rush at all. Too busy talking with each other. Waited 15 minutes. Ridiculous!
Sad that they discontinued cherry flavors
Shift leader working Friday night very rude, was touching all the pretzels with her bare hands
If you ever have an opportunity you should try an auntie Anne’s pretzel