Hacienda Azul

2155 E Main St, Dothan
(334) 792-7223

Recent Reviews

W Williams

After frequenting their establishment for almost 2 years tonight was our last night. Every restaurant is going to have a day when they miss the mark, just own up to it and move on, nope, they somehow worked to make it worse. When I mentioned that my margarita was missing the tequila, the manager told me no, and began to explain how they make a mango margarita. I stopped her to tell her I have ordered a mango margarita every time I come and this time, they just forgot the tequila. Things happen, but don't talk to me as if I am an idiot. This isn't my first trip or first margarita. Then the food came and I was an utter disaster. Again, I have ordered it before and enjoyed it, that's why I ordered it again. Yet, once again the manager tried telling me that's how they always do it. Once again I told her, this wasn't my first time ordering that meal and if it had been that way in past, I would not have ordered it again. She began explaining how I was mistaken so I asked for my check so we could just pay and leave. Hoping to just finish a bad experience, I noticed the amount due and the values on the check did not look correct. Our total due was $15 more than the values added up to. When I brought this to the attention of the cashier she added the bill again and got the same thing I did. Another girl came and added the bill and got the same total I did. Then the waiter came over and got the same total I did, except he didn't know my son is fluent in Spanish and overheard him tell the cashier to charge me the inflated price anyway. When I confronted him he began making excuses and looking at the bill and fiddling with the calculator as if he was trying to figure it out. At that point I told the cashier to charge me the inflated price so I could leave, because I was finished and out of patience. I couldn't help but wonder, the restaurant was full, and if they added $15 to my bill, a group of 3, and they did that regularly to other tickets, how long have they been overcharging and getting away with it. There were several large groups and I know I am not very good to always check my bill, especially when I am part of a group. Of course, I now also have the question of, how many times did I go, get a good margarita and good food and never look at my bill because I was happy? Was I getting overcharged the whole time?

Atmosphere: 4

Food: 2

Service: 2

Candace Bell

Our wait staff was Jasmine, and she was an amazing waitress! Food, from order to table was not a long wait. Bathrooms were nice and clean. Place was packed when we left. Worth the wait!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheese Dip, My Chips and Salsa, Chimichanga

Erica Butler

The food here is so good

Atmosphere: 5

Food: 5

Service: 5

RUDE RESELLER

Best Mexican in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My Chips and Salsa, Spicy Burrito

uszieglers “Dazed and confused”

Food is great but the prices seem to fluctuate a lot.

Atmosphere: 5

Food: 5

Service: 5

David Grieser

We've been coming here regularly. Tonight the taste of the food seemed off. I can let that slide. When we were ready to leave the credit cRd processor was down. I can deal with that. Not telling new customers that you can't process credit cards before seating them is inexcusable. I will NOT be back and I will tell the people who suggested this place our experience and actively discourage anyone else.

Atmosphere: 2

Food: 2

Service: 2

Dion Dobbins

Food was very good I had a burrito Inferno. Really good. I also had the margarita it was also well made the food came out quick the service was good.

Atmosphere: 5

Food: 5

Service: 5

Jeremy Fore

Get the wako nachos with steak, chicken, and shrimp. Thank me later!

Atmosphere: 5

Food: 5

Service: 4

Lamar Aplin

Great

Atmosphere: 5

Food: 5

Service: 5

Christy Crysel

Good food, not my favorite but by far, not my least

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Enchilada

Alicia Jones

Waitress got our drink and cheese dip order. Then she processed to go to a party table of about 12 ppl while we sat and waited with nothing. A waiter than came over to get our drink orders and when we told him she (pointing at her) had already taken it he said oh ok I can't take her table if she already got you. So we waited some more. Finally, he comes back at and says he will at least get our drinks and dip for us. He comes back with 5 or the 6 drinks forgetting one. We waited more with no cheese dip. The waitress then started making drinks as well as mixed drinks for her party table and not even coming to us. We then had to wave down someone else to get our dip. Then we tried to order a few times but no one could take our order. So then they allowed the waiter to come back and he could now take our order. At this point, we have been there about 30 or more mins. We got there in enough time to be out within an hr and a half bc we had somewhere to be. The party then started getting their food. We are still waiting at this point we have been there about 45 mins. We stopped the waiter and asked if he knew how much longer. He said he wasn't sure but could check. He comes back and says it might be a little while as they are still getting the party food out. So we asked for it all to be made to go bc we would have to leave by then. We all get our food, pay, and leave. Get to where we are going and the food is horrible. Most of it was over cooked and burnt. So even after paying $50 just for my ticket it still wasn't enjoyable.

Atmosphere: 4

Food: 1

Service: 1

Jerry Mills

Best in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fajita Burrito, Chips & Salsa, Spicy Burrito

Kathryn Baumann

The shrimp fajitas are to die for. The service was excellent!!!!! Our waitress was absolutely amazing despite being very busy. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa

william barber

A wonderful place to enjoy a quality meal, I believe the best Mexican restaurant in town. It can get a little loud inside during busy hours due to a very open floor plan, but that's not a problem after all your here for the food. The stuffed poblano peppers and the alambres are both excellent options. The enchiladas verdes, the tacos al pastor, and pretty much everything else on the menu are delicious. I would also dare say one of the best Texas Margaritas in town as well.

Atmosphere: 4

Food: 5

Service: 4

Errol Van Stralen

It's Tuesday, one of the lighter days for dining out. I walked over from the Comfort Inn for dinner. This time it was Chile Relleno.The server was friendly, quick to bring a Mason jar of sweet tea. Submitted my order. In a short time I had one of the most beautiful chiles rellenos I've seen. Unfortunately the celebration ended there. My first bite included the wonderful sauce and cheese, but also a mouthful of cooked hamburger. Yes, that's the beef filling, but I detected no real flavor there. I was disappointed the taste of the actual chile (with a touch of sweetness) was missing.Oh well, maybe next time.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chips

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