I was overcharged and given less food than what I actually ordered. I made an online order and applied coupons but when I got to the store for pickup, not only was the order missing items but also my coupons that I applied online were gone as well. So sick of Marcos they need to either get rid of the online ordering or fix it and stop stealing from their customers!
Atmosphere: 1
Food: 4
Service: 1
Trudy Wisor
I had a delivery order. A meatball sub and chicken club. The meatball sub was burnt very badly. They had to see this and still delivered it.
Atmosphere: 3
Food: 1
Service: 3
Kev E
I get there and was told they could not accept a 100.00 tell me to go to Dollar general to see if they would change it whatever I went outside and got a bunch of change and they didn't even say thanks
Randy Windsor
Pizza was ready as I walked into the store. Great experience with their
Atmosphere: 5
Food: 5
Service: 5
Jammie Beaudry
Will eat there all the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheezybread, Chicken Wings
Michael Bowen
Food was good but did not have cups for your two leater for your drink and didn't have silverware or the cheese for your
Food: 5
Candy Bailey
Ordered pizza and cheese breadsticks to our hotel. Delivered super quick. Pizza and bread were hot and delicious.
Food: 5
Service: 5
Recommended dishes: Cheezybread
Christopher King
Terrible customer service on the night of December 27. I ordered a pizza here while in Dothan visiting family. I’m active duty military station up north came down I had never had Marco’s Pizza before so I decided to try it out ordered a pizza for me and my wife, as well as one for my child who is a picky eater I asked for no ham on the pizza. When I got home, there was ham on the pizza in my child refused to eat it. I called immediately and they told me I could come back and have the order remade. They took my name in my number I called back today two days later and they told me to go outside my house And get the pizza out of my trashcan and bring it back to them and then they would remake the order. Otherwise, they would only be able to refund me three dollars for the topping. So I am now outside in my trashcan digging to get the 3 days old pizza and about to head up to the store and just get a refund. If they wanted me to bring the pizza back that night why not tell me that. Definitely was my first end of last time eating at this franchise.. The night shift manager told me the order would be remade and took my personal information down IE: Name and number. The dayshift manager, who I am told is the store manager told me to dig it out the trashcan two days after the fact, and bring the old pizza to her to get the order remade.
Jason Penn
They've apparently forgotten how to cut pizzas (two orders in a row), and then they lie about having cut it. After 12 minutes on hold, they did finally make it right. Do better. I'm embarrassed for
I was overcharged and given less food than what I actually ordered. I made an online order and applied coupons but when I got to the store for pickup, not only was the order missing items but also my coupons that I applied online were gone as well. So sick of Marcos they need to either get rid of the online ordering or fix it and stop stealing from their customers!
Atmosphere: 1
Food: 4
Service: 1
I had a delivery order. A meatball sub and chicken club. The meatball sub was burnt very badly. They had to see this and still delivered it.
Atmosphere: 3
Food: 1
Service: 3
I get there and was told they could not accept a 100.00 tell me to go to Dollar general to see if they would change it whatever I went outside and got a bunch of change and they didn't even say thanks
Pizza was ready as I walked into the store. Great experience with their
Atmosphere: 5
Food: 5
Service: 5
Will eat there all the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheezybread, Chicken Wings
Food was good but did not have cups for your two leater for your drink and didn't have silverware or the cheese for your
Food: 5
Ordered pizza and cheese breadsticks to our hotel. Delivered super quick. Pizza and bread were hot and delicious.
Food: 5
Service: 5
Recommended dishes: Cheezybread
Terrible customer service on the night of December 27. I ordered a pizza here while in Dothan visiting family. I’m active duty military station up north came down I had never had Marco’s Pizza before so I decided to try it out ordered a pizza for me and my wife, as well as one for my child who is a picky eater I asked for no ham on the pizza. When I got home, there was ham on the pizza in my child refused to eat it. I called immediately and they told me I could come back and have the order remade. They took my name in my number I called back today two days later and they told me to go outside my house And get the pizza out of my trashcan and bring it back to them and then they would remake the order. Otherwise, they would only be able to refund me three dollars for the topping. So I am now outside in my trashcan digging to get the 3 days old pizza and about to head up to the store and just get a refund. If they wanted me to bring the pizza back that night why not tell me that. Definitely was my first end of last time eating at this franchise.. The night shift manager told me the order would be remade and took my personal information down IE: Name and number. The dayshift manager, who I am told is the store manager told me to dig it out the trashcan two days after the fact, and bring the old pizza to her to get the order remade.
They've apparently forgotten how to cut pizzas (two orders in a row), and then they lie about having cut it. After 12 minutes on hold, they did finally make it right. Do better. I'm embarrassed for
Food: 3
Service: 1
Always had a great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food and service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
The best tasting pizza I have had by far...... prices are not bad either.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Pizza was way better than the other chains.Got it quickly as well.
Atmosphere: 3
Food: 5
Service: 5
Very friendly folks very good food the pizza was great
Atmosphere: 5
Food: 5
Service: 5
Love the sausage magnifico, great service and great pizza
Atmosphere: 5
Food: 5
Service: 5