Spent $20 on two number 7 combos in the drive-thru. Got home and as you can see in the photo, all four cheeseburgers had Big Mac sauce (thousand island dressing) all over them. If I wanted that kind of sauce I would’ve ordered a Big Mac and not a regular cheeseburger. Wasted money on a non-complicated order.
Food: 1
Thunder Nation
I never have any issues here, probably the only McDonalds that gets orders correct and gives you ketchup.Parking: Parking is great when it isn't rush hour.
Atmosphere: 5
Food: 5
Service: 5
Amanda Kay Whiddon
Clean facility, polite workers and the food is always up to par. Located on the west side of town, this McDonald's location sets the bar high for all of the other locations.
Went here at night ? the west side mcdonald's in dothan al always never fails for me the food was fresh and hot the assistant manager I do believe who's name was dale knight was very kind a professional but overall I never have have a problem with this mcdonald's my all time favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac, Mcchicken, Mcdouble, Chicken Mcnuggets
Travis Davis
The foods was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets
Teresa Williams
When you ask for a diet dr pepper and you get a regular dr pepper. You ask for no onion slivers and you still get them! Not good!
Atmosphere: 2
Food: 1
Service: 2
JustHere
Should try the McDonald's Sauce it's 50 cents . Its so good. Love McDonald's, always nice people and fresh nuggets, with sweet and sour sauce you got yourself a good meal! Definitely somewhere you need to try!:)
Food: 4
Recommended dishes: World Famous Fries, Double Cheeseburger, Big Mac, Chicken Mcnuggets
Josh Richburg
Wait 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Tina Chic
It's mickey D's ... Gotta love
Atmosphere: 2
Food: 4
Service: 3
Terry Simms
27 minutes to get a double cheeseburger thur the drive with 3 cars in front of me....
Like many McDonalds restaurants, customer service here is the worst. They don’t say a word to you in the drive-thru. They look at you like you’re stupid and bothering them, as they hand out the food. If you don’t like your job, find something else to do. You’re in the customer service industry. If Chic-fil-a can get this right, why can’t McDonald’s? Does McDonalds not use secret shoppers or somehow audit customer service? Do better.
Service: 1
Glenn Waterworth
Pouring rain so was looking for a place with awnings to keep dry. Ordered and when I got to window I was asked to pull forward and they would bring my food out. We are talking a hamburger here, not something crazy they had to dig in the freezer to find. I asked if we could not do that since it was raining and I didn't want me and my car to get wet. I got a dumb look, and decided it wasn't worth it so I pulled forward. By this time the bottom has fallen out and there is half a parking lot full of people waiting for someone to bring drive through items out. I'm watching this poor kid who clearly didn't come prepared to shuttle drive thru orders in the driving rain run around soaked to the bone.I forgot to check my order and realized one item was left out, so my inner Karen kicked in. Went inside and asked for the missing item, which I was NOT upset about, but did ask to speak to the manager about the rain/drive thru issue. He tells me the store is fined if they have people in the drive thru too long. Guess they found a good company man to run that store since he is far more concerned with the stores bottom dollar than not sending kids with no rain gear out in a downpour getting customers and their food, car, etc wet...Do better McDonald's. Not only are you disrespecting your employees by treating them like this, you're running off customers by forcing them to follow your ridiculous ideas. Nothing makes me feel appreciated as a customer like rolling down my window in flooding conditions to receive a soggy brown sack from a soaked kid.As stated, it wasn't like I was an anomaly. They were pushing all drive thru customers to the parking lot to meet their drive thru time quotas.
Service: 1
kevin familia
Great service I took my baby inside and let her play in the playground it was clean overall I'm a happy dad.
Luna “Zoey”
Honestly I don't remember going here but every McDonald's is good heh, I'm just here for the XP!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Happy Meal, Quarter Pounder Hamburger, Dr Pepper, Chicken Mcnuggets
Spent $20 on two number 7 combos in the drive-thru. Got home and as you can see in the photo, all four cheeseburgers had Big Mac sauce (thousand island dressing) all over them. If I wanted that kind of sauce I would’ve ordered a Big Mac and not a regular cheeseburger. Wasted money on a non-complicated order.
Food: 1
I never have any issues here, probably the only McDonalds that gets orders correct and gives you ketchup.Parking: Parking is great when it isn't rush hour.
Atmosphere: 5
Food: 5
Service: 5
Clean facility, polite workers and the food is always up to par. Located on the west side of town, this McDonald's location sets the bar high for all of the other locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Cheeseburger
Went here at night ? the west side mcdonald's in dothan al always never fails for me the food was fresh and hot the assistant manager I do believe who's name was dale knight was very kind a professional but overall I never have have a problem with this mcdonald's my all time favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac, Mcchicken, Mcdouble, Chicken Mcnuggets
The foods was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets
When you ask for a diet dr pepper and you get a regular dr pepper. You ask for no onion slivers and you still get them! Not good!
Atmosphere: 2
Food: 1
Service: 2
Should try the McDonald's Sauce it's 50 cents . Its so good. Love McDonald's, always nice people and fresh nuggets, with sweet and sour sauce you got yourself a good meal! Definitely somewhere you need to try!:)
Food: 4
Recommended dishes: World Famous Fries, Double Cheeseburger, Big Mac, Chicken Mcnuggets
Wait 30 minutes
Atmosphere: 1
Food: 1
Service: 1
It's mickey D's ... Gotta love
Atmosphere: 2
Food: 4
Service: 3
27 minutes to get a double cheeseburger thur the drive with 3 cars in front of me....
Food: 3
Service: 1
Restaurantji Recommends
Everything was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Like many McDonalds restaurants, customer service here is the worst. They don’t say a word to you in the drive-thru. They look at you like you’re stupid and bothering them, as they hand out the food. If you don’t like your job, find something else to do. You’re in the customer service industry. If Chic-fil-a can get this right, why can’t McDonald’s? Does McDonalds not use secret shoppers or somehow audit customer service? Do better.
Service: 1
Pouring rain so was looking for a place with awnings to keep dry. Ordered and when I got to window I was asked to pull forward and they would bring my food out. We are talking a hamburger here, not something crazy they had to dig in the freezer to find. I asked if we could not do that since it was raining and I didn't want me and my car to get wet. I got a dumb look, and decided it wasn't worth it so I pulled forward. By this time the bottom has fallen out and there is half a parking lot full of people waiting for someone to bring drive through items out. I'm watching this poor kid who clearly didn't come prepared to shuttle drive thru orders in the driving rain run around soaked to the bone.I forgot to check my order and realized one item was left out, so my inner Karen kicked in. Went inside and asked for the missing item, which I was NOT upset about, but did ask to speak to the manager about the rain/drive thru issue. He tells me the store is fined if they have people in the drive thru too long. Guess they found a good company man to run that store since he is far more concerned with the stores bottom dollar than not sending kids with no rain gear out in a downpour getting customers and their food, car, etc wet...Do better McDonald's. Not only are you disrespecting your employees by treating them like this, you're running off customers by forcing them to follow your ridiculous ideas. Nothing makes me feel appreciated as a customer like rolling down my window in flooding conditions to receive a soggy brown sack from a soaked kid.As stated, it wasn't like I was an anomaly. They were pushing all drive thru customers to the parking lot to meet their drive thru time quotas.
Service: 1
Great service I took my baby inside and let her play in the playground it was clean overall I'm a happy dad.
Honestly I don't remember going here but every McDonald's is good heh, I'm just here for the XP!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Happy Meal, Quarter Pounder Hamburger, Dr Pepper, Chicken Mcnuggets