Best ice cream in Florence! It’s fun to watch how they make the ice cream! I’m also excited to see that Florence has a place with Boba tea. While I only had ice cream, everyone else there this afternoon was drinking boba tea, so you know it’s good! Staff was friendly and the ice cream was great. I had the Caramel Pecan and it was really good. I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Marie
Love this place we got our orders very quick and they look and tasted delicious❤️❤️ my boyfriend got s’mores and I got Cookie
Atmosphere: 5
Food: 5
Service: 5
Jim Clemmons
We had a catered event for my Mom’s birthday party. Fantastic service and delicious ice cream! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Steven Lewis
On several occasions I have arrived 30 minutes after they open. They serve bubble teas, but they never seem to have them ready to serve. I would think that a business should be ready to serve their product or service when they open. No one should have to wait for something that should have been prepared before opening. Do a better job please.
Atmosphere: 5
Food: 1
Service: 2
Avon H
Their boba is good, but they are extremely rude. Three times I’ve had a bad experience. Two times they shut their lights off and ignored us as they closed their store early before the scheduled time, with the most recent incident occurring on 12/30/2023 and they were closing before 8:00PM when they were supposed to be scheduled until 9:00PM. When asked if they were still making tea, because the door was opened, they rudely said “We're closed” and shut the lights off suddenly as a way to get us out. Another incident that occurred a while back, my niece left a coat there, and when we called about it to see if anyone had seen it—they hung up without explanation. Which makes me think one of the workers took it. Definitely need better customer service skills. We tried to give another chance, and obviously they just want to close early to get out.
Atmosphere: 1
Food: 3
Service: 1
Greg Walter
I love to see local people open up shops and doing well. This is locally owned and operated. The owner happened to be working when we stopped in and even made our ice cream. She was a sweetheart and did a great job. Prices were fair and it didn't take long to get our ice cream. Lots of variations available. Plenty of seating and pleasant atmosphere. Definitely worth checking out if you are in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie's & Cream
Jill D.
we went in here, spent $7 for an ice cream and left a tip. when we asked for a glass of water they wouldn't give us one but offered to sell us a bottle of water. Hmmm, that tells me they are not doing well or are greedy.
Robin Case
Super fast service considering how packed it was after the parade! Great ice cream!
Morgan Pantoja
We went for a treat for my toddler but my baby who’s turning 1 soon has been eating a lot more and we wanted a treat for him too. We went near closing and they were still very nice and accommodating to my babies nut allergy, we’ve had to skip on things before for him and he gets sad but he was excited and ate half of it! He just ate dinner before that too so we didn’t expect him to eat so much ? my toddler decided he wanted some of brothers and even though they were closing they gave us an extra spoon so it wouldn’t be from his bowl (that was not asked to be accommodated since he has no allergies.) It was very pleasing and we appreciated it.
Kenya Fowler
Super friendly service, delicious rolled ice cream with fresh fruit, and yummy boba tea! We will definitely be back if we travel through town again.
Japanese rolled ice cream made to order with a plethora of ingredient and topping options.
Karon Wise
Pricey, but very good!! Girls that were working there very nice!!
Kristi Duncan- Whisenant
Clean, nice. A few flavors were out. But great add on selections
Dylan Patel
The boba was really good and it was perfectly sweet, amazing 10/10.
Chloe S.
Delicious boba tea! My husband tried the cookies and cream and it was so tasty visually as it was to eat. I haven't had boba in forever and it was so nice to be able to have it again. The service was extremely fast and the sweet girls behind the counter were very helpful. The perfect spot to end our date night and it had the cutest interior. I love the tree by the front door!
Best ice cream in Florence! It’s fun to watch how they make the ice cream! I’m also excited to see that Florence has a place with Boba tea. While I only had ice cream, everyone else there this afternoon was drinking boba tea, so you know it’s good! Staff was friendly and the ice cream was great. I had the Caramel Pecan and it was really good. I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Love this place we got our orders very quick and they look and tasted delicious❤️❤️ my boyfriend got s’mores and I got Cookie
Atmosphere: 5
Food: 5
Service: 5
We had a catered event for my Mom’s birthday party. Fantastic service and delicious ice cream! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
On several occasions I have arrived 30 minutes after they open. They serve bubble teas, but they never seem to have them ready to serve. I would think that a business should be ready to serve their product or service when they open. No one should have to wait for something that should have been prepared before opening. Do a better job please.
Atmosphere: 5
Food: 1
Service: 2
Their boba is good, but they are extremely rude. Three times I’ve had a bad experience. Two times they shut their lights off and ignored us as they closed their store early before the scheduled time, with the most recent incident occurring on 12/30/2023 and they were closing before 8:00PM when they were supposed to be scheduled until 9:00PM. When asked if they were still making tea, because the door was opened, they rudely said “We're closed” and shut the lights off suddenly as a way to get us out. Another incident that occurred a while back, my niece left a coat there, and when we called about it to see if anyone had seen it—they hung up without explanation. Which makes me think one of the workers took it. Definitely need better customer service skills. We tried to give another chance, and obviously they just want to close early to get out.
Atmosphere: 1
Food: 3
Service: 1
I love to see local people open up shops and doing well. This is locally owned and operated. The owner happened to be working when we stopped in and even made our ice cream. She was a sweetheart and did a great job. Prices were fair and it didn't take long to get our ice cream. Lots of variations available. Plenty of seating and pleasant atmosphere. Definitely worth checking out if you are in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie's & Cream
we went in here, spent $7 for an ice cream and left a tip. when we asked for a glass of water they wouldn't give us one but offered to sell us a bottle of water. Hmmm, that tells me they are not doing well or are greedy.
Super fast service considering how packed it was after the parade! Great ice cream!
We went for a treat for my toddler but my baby who’s turning 1 soon has been eating a lot more and we wanted a treat for him too. We went near closing and they were still very nice and accommodating to my babies nut allergy, we’ve had to skip on things before for him and he gets sad but he was excited and ate half of it! He just ate dinner before that too so we didn’t expect him to eat so much ? my toddler decided he wanted some of brothers and even though they were closing they gave us an extra spoon so it wouldn’t be from his bowl (that was not asked to be accommodated since he has no allergies.) It was very pleasing and we appreciated it.
Super friendly service, delicious rolled ice cream with fresh fruit, and yummy boba tea! We will definitely be back if we travel through town again.
Restaurantji Recommends
Japanese rolled ice cream made to order with a plethora of ingredient and topping options.
Pricey, but very good!! Girls that were working there very nice!!
Clean, nice. A few flavors were out. But great add on selections
The boba was really good and it was perfectly sweet, amazing 10/10.
Delicious boba tea! My husband tried the cookies and cream and it was so tasty visually as it was to eat. I haven't had boba in forever and it was so nice to be able to have it again. The service was extremely fast and the sweet girls behind the counter were very helpful. The perfect spot to end our date night and it had the cutest interior. I love the tree by the front door!