Rita's Italian Ice & Frozen Custard

400 Gulf Shores Pkwy, Gulf Shores
(251) 968-0045

Recent Reviews

Crystal H.

Get the Gelati with your favorite ice and vanilla custard!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mango Italian Ice, Frozen Custard, Vanilla Custard

Cypruss Allen

COTTON CANDY BLEND IS SOOO GOODWheelchair accessibility: Stairs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cotton Candy, Frozen Custard

Neec New

Went to Rita’s yesterday and my son ordered a caramel milkshake and realized after that he wanted to add cookies to it. The lady in the red shirt( sorry I didn’t get your name) remade it for him and added a little extra for him to enjoy. You made his day thank you!!! See you next year.

Atmosphere: 5

Food: 5

Service: 5

Braxton P.

I ordered a chocolate milkshake with whipped cream and it was a 10/10 I'm telling you it's the best milkshake I've ever had and I had no problems with service and they had fish and crocodiles and you can feed the fish

Eli Mo

Very delicious ? the strawberry flavor ? is delicious ?? also the peanut flavor ??? very

Atmosphere: 4

Food: 5

Service: 5

david merritt

The family was looking foward to some frozen custard looked at Google and it said they were open we got there about 5 pm and they were closed

Valerie Place

The peach was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Jeff N.

I got a caramel sundae, and it was just ok. That pretty much describes everything here...ok...service was ok...atmosphere was ok. With all the choices for ice cream in the area, I may not come here again.

Emily Rosenzweig

Came here for custard and it was just terrible. I come from up North where frozen custard is everywhere and it is usually dense and rich. The chocolate custard here was like chocolate cool whip, exactly as another reviewer said. Despite a medium having cost more than $7.00, my husband and I ate three bites each and threw it out.

Donna P.

The vanilla frozen custard was perfect , we weren't sure if they were open at first but it was off season week .

Todd A.

Hands down the best custard I've ever had. The only way I can describe it is like eating firmer kool whip but custard. LolWe got a cherry gelati and a mango gelati and it's a layer of custard then Italian ice then more custard on top. I'd swim in this stuff.

Alison

Download their app for a free small Italian ice.

Alejandra Araya

Pretty cool little place to get something refreshing and sweet. Quick service and delicious flavors.

Josh Cox

(Editing my review from last year) we love Rita's and try to find and visit ones whenever we travel! This one was awesome last year and largely still is, with one exception. This year on our first visit we asked for sugar free ice and was told there was none. So we got regular, which wasn't a problem, but then ordered the cherry ice & chocolate misto only to be told by the boys working that chocolate wasn't an option anymore. So I disappointedly got just the ice. The next day we went back again, mostly for the kiddos, and I my wife asked about a chocolate misto. To our surprise the girl working this time said she absolutely could make one for us, she just had to go in the back to do it. Which was totally fine, but we felt like the boys the night before lied to us because they didn't want to be bothered by it. We came back a few more times and got exactly what we wanted each time, so overall great just disappointed in that first visit.

Kaitlynne T.

The workers are either treated so poorly by the public they aren't super friendly or just simply don't care to give amazing customer service. But over all the place is well maintained, cute photo ops and amazing Italian ice. I loved the cotton candy flavor. It was sweet enough without being overpowering. But honestly all of the flavors are amazing.

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Rita's Italian Ice & Frozen Custard

400 Gulf Shores Pkwy, Gulf Shores, AL 36542
(251) 968-0045