There were plenty of open seats in the restaurant. The young hostess team tried to seat us at the first table to right as you enter the dining area. This is a noisy and high traffic area…very poor selection. To them, it seemed as if “A seat is a seat no matter where”. We are seniors and we don’t want to be seated in high traffic areas with background noise from the retail section. There were many seats at the front windows and many open tables in other areas. I suggest you have a more mature team doing the seating.
Atmosphere: 4
Food: 5
Service: 4
Angie Williamson
We went to Cracker Barrel Friday and Miguel was our waiter. He was awesome! Was always coming by to see if we needed anything and made sure our drinks were filled. My husband never went without his coffee filled. Sometimes when we’ve gone he might get two cups and have to wait forever to get that. We hope to get him as our waiter every time we visit! Good job Miguel!
The waitress was so friendly and the food was amazing ? we will be going back soonDietary restrictions: It was also weight watchers too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pinto Beans, Hamburger Steak, Chicken Pot Pie
Lisa Alldredgr
Great place to eat and very friendly employees there
Atmosphere: 5
Food: 5
Service: 5
Amy Melton
I've been to 47 out of 50 states and eaten in various restaurants. This is the best Cracker Barrel.
Atmosphere: 5
Food: 5
Service: 5
Dennis KG
Our waitor was new and was really trying his best. U believe the intended purpose for dining at Cracker Barrell is to be "Home Cooking" away from home. Unfortunately they fell severely far from that. The fries tasted undercooked reheated. The gravy tasted like a knockoff McCormicks powder formula. Kids burger was below subpar, and the chicken fried steak was more likell a burger deep fried to resemble a real steak. The white gravy was lukewarm and had the consistency of mashed potatoes. Bottom line...massive disappointment and cannot see returning anytime soon. Not sure what happened to this old beloved franchise.
Atmosphere: 3
Food: 1
Service: 4
Kaye Alexander
Parking: Several spots at least 60 spread around the perimeter of the building.Kid-friendliness: Kids menu and lots of cool toys in the front area when you walk in and more.Wheelchair accessibility: The front area is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Maple Bacon Grilled Chicken, Momma's Pancake Breakfast
Tamberlin Stanton
Old time classic I have ignored for awhile , however has fast become grandsons favorite. Feels like comming home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cracker Barrel's Country Boy Breakfast
Great experience.Parking: Front and side of the building parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fried Chicken
Jeff
Food was good and the service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cracker Barrel's Country Boy Breakfast
Cathy McCord
Our waitress was very attentive and our food was brought out in a timely manner! We had a great experience.Parking: Easy parking
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Cracker Barrel's Country Boy Breakfast
Kristen Jefferson
I eat breakfast with my grandmother and my children almost every Sunday morning at the Guntersville, AL Cracker Barrel location. We have been meeting here for the past 2 years. This particular Sunday morning around 8:30am on 3/3/24, we had a new waitress serve us. She was an older woman with a sweet personality, and her name was Belle. When we were first seated and ordered our drinks, it took over 10 minutes before we were brought our drinks, and when she brought them, she gave my two son's (ages 4 and 5) glass drinks!!! As many times as we went there, the servers have never brought out glass drinks to my young children for them to spill over. I had to ask her to replace the glass cups with to go cups, and when she brought them back to our table, they had coffee cup lids on them!! The straws barely would go in the lids and had to take the top off them anyways to drink out of! Then, we did not get our normal basket of biscuits and jelly that we have always been served shortly after getting our drinks. That is one of the highlights we love eating at Cracker Barrel, is the fresh warm biscuits. When she brought our food to our table, I asked her if we could get biscuits, and she said the policy had changed and we now have to ask for a basket of biscuits if we would like them. Is this a true policy change? We looked around and everyone had a basket of biscuits that I am sure was not asked for, as we had never had to ask for them before yesterday. Anyways, when she walked off, my grandmother realized she was not given her biscuit and gravy. We waited over 10 minutes again for her to come back to our table, as well as needing refills. My 14-year-old daughter had to eventually walk up to the kitchen opening and tell another waitress about missing gravy from an order. 5 minutes later she finally brought it to the table, which then we asked for refills, more napkins, and ketchup. She never came by our table to see if we needed anything, except when it was time to hand us the bill. At one point, I had to take our empty plates and place them on the empty table behind us, just so we would have room to continue to eat. There were 5 of us at a 4-chair table, because the person sitting us pulled a chair to then end of the table for my child, which we said was okay and agreed to, but we did not have service to keep room on our table as expected. I could understand if it was busy, but there was hardly anyone sitting in our section, besides two other tables that were occupied. We have been on busy mornings, where it was packed, table to table, and we had way better attentive service than we did yesterday. It was just a horrible experience, and we did not enjoy our food at all because of poor service from Belle. We did leave her a small tip but when we go back, we will be sure to request not to be in Belle's section. I have never left a negative review or complaint before for Cracker Barrel, but this experience definitely called for a complaint.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Hashbrown Casserole, Biscuits and Gravy, Momma's Pancake Breakfast
Brooke was our server and she is AWESOME!!! Will definitely ask for her again!!!
Atmosphere: 5
Food: 5
Recommended dishes: Chicken Fried Chicken, Pinto Beans, Hamburger Steak, Grandpa's Country Fried Breakfast, Corn Muffins, Veggie Plate, Meatloaf Dinner, Momma's Pancake Breakfast, Chicken Pot Pie
Good was excellent and served hotPlentiful servings and friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Chicken, Meatloaf
There were plenty of open seats in the restaurant. The young hostess team tried to seat us at the first table to right as you enter the dining area. This is a noisy and high traffic area…very poor selection. To them, it seemed as if “A seat is a seat no matter where”. We are seniors and we don’t want to be seated in high traffic areas with background noise from the retail section. There were many seats at the front windows and many open tables in other areas. I suggest you have a more mature team doing the seating.
Atmosphere: 4
Food: 5
Service: 4
We went to Cracker Barrel Friday and Miguel was our waiter. He was awesome! Was always coming by to see if we needed anything and made sure our drinks were filled. My husband never went without his coffee filled. Sometimes when we’ve gone he might get two cups and have to wait forever to get that. We hope to get him as our waiter every time we visit! Good job Miguel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Pancakes, Grandma's Sampler Pancake Breakfast, Pinto Beans
The waitress was so friendly and the food was amazing ? we will be going back soonDietary restrictions: It was also weight watchers too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pinto Beans, Hamburger Steak, Chicken Pot Pie
Great place to eat and very friendly employees there
Atmosphere: 5
Food: 5
Service: 5
I've been to 47 out of 50 states and eaten in various restaurants. This is the best Cracker Barrel.
Atmosphere: 5
Food: 5
Service: 5
Our waitor was new and was really trying his best. U believe the intended purpose for dining at Cracker Barrell is to be "Home Cooking" away from home. Unfortunately they fell severely far from that. The fries tasted undercooked reheated. The gravy tasted like a knockoff McCormicks powder formula. Kids burger was below subpar, and the chicken fried steak was more likell a burger deep fried to resemble a real steak. The white gravy was lukewarm and had the consistency of mashed potatoes. Bottom line...massive disappointment and cannot see returning anytime soon. Not sure what happened to this old beloved franchise.
Atmosphere: 3
Food: 1
Service: 4
Parking: Several spots at least 60 spread around the perimeter of the building.Kid-friendliness: Kids menu and lots of cool toys in the front area when you walk in and more.Wheelchair accessibility: The front area is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Maple Bacon Grilled Chicken, Momma's Pancake Breakfast
Old time classic I have ignored for awhile , however has fast become grandsons favorite. Feels like comming home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cracker Barrel's Country Boy Breakfast
Restaurantji Recommends
Great experience.Parking: Front and side of the building parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fried Chicken
Food was good and the service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cracker Barrel's Country Boy Breakfast
Our waitress was very attentive and our food was brought out in a timely manner! We had a great experience.Parking: Easy parking
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Cracker Barrel's Country Boy Breakfast
I eat breakfast with my grandmother and my children almost every Sunday morning at the Guntersville, AL Cracker Barrel location. We have been meeting here for the past 2 years. This particular Sunday morning around 8:30am on 3/3/24, we had a new waitress serve us. She was an older woman with a sweet personality, and her name was Belle. When we were first seated and ordered our drinks, it took over 10 minutes before we were brought our drinks, and when she brought them, she gave my two son's (ages 4 and 5) glass drinks!!! As many times as we went there, the servers have never brought out glass drinks to my young children for them to spill over. I had to ask her to replace the glass cups with to go cups, and when she brought them back to our table, they had coffee cup lids on them!! The straws barely would go in the lids and had to take the top off them anyways to drink out of! Then, we did not get our normal basket of biscuits and jelly that we have always been served shortly after getting our drinks. That is one of the highlights we love eating at Cracker Barrel, is the fresh warm biscuits. When she brought our food to our table, I asked her if we could get biscuits, and she said the policy had changed and we now have to ask for a basket of biscuits if we would like them. Is this a true policy change? We looked around and everyone had a basket of biscuits that I am sure was not asked for, as we had never had to ask for them before yesterday. Anyways, when she walked off, my grandmother realized she was not given her biscuit and gravy. We waited over 10 minutes again for her to come back to our table, as well as needing refills. My 14-year-old daughter had to eventually walk up to the kitchen opening and tell another waitress about missing gravy from an order. 5 minutes later she finally brought it to the table, which then we asked for refills, more napkins, and ketchup. She never came by our table to see if we needed anything, except when it was time to hand us the bill. At one point, I had to take our empty plates and place them on the empty table behind us, just so we would have room to continue to eat. There were 5 of us at a 4-chair table, because the person sitting us pulled a chair to then end of the table for my child, which we said was okay and agreed to, but we did not have service to keep room on our table as expected. I could understand if it was busy, but there was hardly anyone sitting in our section, besides two other tables that were occupied. We have been on busy mornings, where it was packed, table to table, and we had way better attentive service than we did yesterday. It was just a horrible experience, and we did not enjoy our food at all because of poor service from Belle. We did leave her a small tip but when we go back, we will be sure to request not to be in Belle's section. I have never left a negative review or complaint before for Cracker Barrel, but this experience definitely called for a complaint.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Hashbrown Casserole, Biscuits and Gravy, Momma's Pancake Breakfast
Excellent Server, Excellent Food.
Atmosphere: 5
Food: 5
Service: 5