This is legit the worst chipotle ever. After multiple times of horrible experience you think I would learn to stop giving them a chance. Walked inside to order my food and they have about 10 workers working and they say they are only doing online orders? Make that make sense…
Atmosphere: 1
Food: 1
Service: 1
Amor Fati
Would give a zero if i could!!! This statefarm parkway location is horrific. Some staff members are polite, others not professional whatsoever!!They don't change their gloves after cleaning up any mess around the food. The silverware area and food station is always filthy! DO NOT VISIT THIS LOCATION!!!
Atmosphere: 1
Food: 1
Service: 1
Carmella Davis
Came 30 minutes before closing. They were out of almost everything
Jesse Garris
The most poorly staffed and managed Chipotle I’ve ever seen. Management must be fired…clean slate. I used to work at Chipotle. This location is a shame.
Atmosphere: 2
Food: 2
Service: 1
Demauri Davis
I was charged twice for a meal and when i went back to tell them about it they made the process extremely difficult and made it seem like i was lying when i showed them bank statements. I will never go there again based off of the customer service and the way they made me feel as a customer. I was trying to make their job easier by just asking for another bowl which i paid for instead of them refunding me the money. Just disappointing and very angry about the situation.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: High Protein Bowl
Anthony T. Beaver Sr.
Their latest offering, chicken Al pastor, was excellent break from the average fast food??????
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: High Protein Bowl
Kristian Jordan
Always have problems. Also be prepared to wait 10+ minutes even if you are the only person
Atmosphere: 1
Food: 3
Service: 1
Rachel Chenot
Service was great and the people were friendly but the food was just average. The meat looked a little old, like it had been sitting for a while. Hopefully just an off day.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Three Tacos, Side of Guacamole, Chips & Tomatillo-Red Chili Salsa, Chips
syretta powell
This was my first time here. The food was good. The establishment was very clean, and the staff was very helpful and nice. I will be returning.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: High Protein Bowl
Katrina Drake
The service from Claudia my co-worker and I received on 3/4/2024 was not good at all. Our visit was during lunchtime, and they ran out of several items of food, and the brown rice that was retrieved from the drive-thru was under cooked, and Claudia fussed at the server about retrieving the rice from the drive-thru, which I thought was ridiculous because there was none on the front-line. We have decided not to return anytime soon.
The food was amazing, and the customer service was even better! They guy at the register was really nice and he noticed I was translating from English to Spanish to my aunt and he started speaking some Spanish too so she could understand! Thank you very much!
Atmosphere: 5
Food: 5
Service: 5
Amanda Miller
Not sure why all the chipotles around here have terrible reviews..was great for us this weekend!
Atmosphere: 4
Food: 5
Service: 4
Robert Fonseca
Not a good experience for our first time there.. Chips were stale, food was cold. I guess because it was late last night... Definitely not worth the $35 we paid.
Atmosphere: 3
Food: 1
Service: 3
Samantha Carroll
They need to shut this location down!!!!Spent 42.00 for rice, beans, corn, and two tablespoons of meat on two bowls all together and I paid 5.95 for extra meat! The only bowl that was correct was my daughter's veggie bowl! We paid for meat and extra meat, but I felt like we got veggie bowls too!? Also the bowls were children portions!!! Do not go here!!!! They need to be ashamed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Hunter Barton
Worst chipotle I’ve ever been to. Always have an attitude, never open for inside dining, never ready on time, and over priced. Not sure who runs this restaurant, but it’s an utter embarrassment. I went to pick up my food thru the chipotlane and there was nobody to serve me my food. After a couple minutes, I just drove off. Didn’t even see anyone in the restaurant when it was still within their operating hours. Oh, and it was locked so you couldn’t go in. It’s laughable.
This is legit the worst chipotle ever. After multiple times of horrible experience you think I would learn to stop giving them a chance. Walked inside to order my food and they have about 10 workers working and they say they are only doing online orders? Make that make sense…
Atmosphere: 1
Food: 1
Service: 1
Would give a zero if i could!!! This statefarm parkway location is horrific. Some staff members are polite, others not professional whatsoever!!They don't change their gloves after cleaning up any mess around the food. The silverware area and food station is always filthy! DO NOT VISIT THIS LOCATION!!!
Atmosphere: 1
Food: 1
Service: 1
Came 30 minutes before closing. They were out of almost everything
The most poorly staffed and managed Chipotle I’ve ever seen. Management must be fired…clean slate. I used to work at Chipotle. This location is a shame.
Atmosphere: 2
Food: 2
Service: 1
I was charged twice for a meal and when i went back to tell them about it they made the process extremely difficult and made it seem like i was lying when i showed them bank statements. I will never go there again based off of the customer service and the way they made me feel as a customer. I was trying to make their job easier by just asking for another bowl which i paid for instead of them refunding me the money. Just disappointing and very angry about the situation.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: High Protein Bowl
Their latest offering, chicken Al pastor, was excellent break from the average fast food??????
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: High Protein Bowl
Always have problems. Also be prepared to wait 10+ minutes even if you are the only person
Atmosphere: 1
Food: 3
Service: 1
Service was great and the people were friendly but the food was just average. The meat looked a little old, like it had been sitting for a while. Hopefully just an off day.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Three Tacos, Side of Guacamole, Chips & Tomatillo-Red Chili Salsa, Chips
This was my first time here. The food was good. The establishment was very clean, and the staff was very helpful and nice. I will be returning.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: High Protein Bowl
The service from Claudia my co-worker and I received on 3/4/2024 was not good at all. Our visit was during lunchtime, and they ran out of several items of food, and the brown rice that was retrieved from the drive-thru was under cooked, and Claudia fussed at the server about retrieving the rice from the drive-thru, which I thought was ridiculous because there was none on the front-line. We have decided not to return anytime soon.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The food was amazing, and the customer service was even better! They guy at the register was really nice and he noticed I was translating from English to Spanish to my aunt and he started speaking some Spanish too so she could understand! Thank you very much!
Atmosphere: 5
Food: 5
Service: 5
Not sure why all the chipotles around here have terrible reviews..was great for us this weekend!
Atmosphere: 4
Food: 5
Service: 4
Not a good experience for our first time there.. Chips were stale, food was cold. I guess because it was late last night... Definitely not worth the $35 we paid.
Atmosphere: 3
Food: 1
Service: 3
They need to shut this location down!!!!Spent 42.00 for rice, beans, corn, and two tablespoons of meat on two bowls all together and I paid 5.95 for extra meat! The only bowl that was correct was my daughter's veggie bowl! We paid for meat and extra meat, but I felt like we got veggie bowls too!? Also the bowls were children portions!!! Do not go here!!!! They need to be ashamed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Worst chipotle I’ve ever been to. Always have an attitude, never open for inside dining, never ready on time, and over priced. Not sure who runs this restaurant, but it’s an utter embarrassment. I went to pick up my food thru the chipotlane and there was nobody to serve me my food. After a couple minutes, I just drove off. Didn’t even see anyone in the restaurant when it was still within their operating hours. Oh, and it was locked so you couldn’t go in. It’s laughable.
Atmosphere: 1
Food: 1
Service: 1