I had a taste for some boneless wings and decided to try something new so I tried them out. The food is ok but my wings barely had sauce on them. I ordered the 10 piece and maybe 2 pieces had some type of sauce.
B7208KNdough
I have had to eat at some pretty poor Chili’s in airports before - but this was the worst. We arrived late to our hotel in the neighborhood. Needed a quick bite to eat and figured Chili’s would be better than the other fast food in area. Place had only a few tables eating, but we had to wait 20 minutes to be seated, which is probably a result of labor shortage. Better than 1/2 the tables in place were still cluttered with dishes from earlier diners. Waitress was nice enough, but took forever to get drinks and even longer to get a meal. The restroom was disgusting and you could tell the kitchen staff were all screwing around with rest of staff in back prep area. Would rather eat at the Wendy’s or Subway in neighborhood.
jtk tripp
Idk what these people are talking about. Great wings. Great flavor options.
Nathan M. Prodell
Absolutely the worst Chilis in America. 1 hr 16 min to get food. Items missing and wrong drinks.
Camper627862
The hostess, was extremely rude, and I felt complete discrimination from her as I asked to be seated for one. She acted like it was a chore taking me to my table. After being seated and not being waited on- I walked out. No wonder there was hardly anyone in the restaurant or Bar and this was after 5:30 pm. Don’t waste your time!!
Brandy Mason
Will not allow online orders or delivery.
doranb902
The black manager in charge this evening 6/15/21 threaten to call police because I wanted to pay with my credit card using the register instead of the remote device, he refused. I asked for his District Managers information again he refused. I travel the states a lot and frequent Chili's , this is the first time I have encountered this situation and this employee's lack of intelligence to resolve the issue without threatening patrons. This behavior is totally unacceptable in any leadership role - I REFUSE to dine at this location anymore.
Deanna P
We only ate here because it was close to our hotel. Frankly, I wish I had pigged out on BBQ after all. I got a bad vibe from the female bartender almost the moment we walked in. It seemed we were a bother to her. She seated us in the bar area at a newly-mopped-off table that was still wet and took our drink orders. Those took a while to receive...It was only WATER. Why would water take so long to arrive? We chose the 2 for $25. menu option. Our starter salads took another 20 minutes at least, and I may be a slow eater, but she was ready to snatch mine out from under me before I was even finished. I had to stop her. Our entrees arrived at different times and that shouldn't happen. They weren't bad, but when we asked for to-go boxes, she brought one, then another after we had filled up the first one. Inexplicable, but I told my husband, "I just want to go," because I was fed up with the behavior. A different young woman brought our dessert and a young man brought over the credit card scanner thing. My husband said the tips on it started at 18%. That's a joke, right? I noticed she had about 3-4 patrons sitting at the bar area the whole time, and was sociable and friendly with them but was abrupt and rushed with us, even though we were the only ones at a table in the bar section. I won't say why it may have been this way. We were nothing but polite to her but I feel we were not a priority at all. It was disappointing that we were treated this way, because we liked Birmingham and met a lot of nice people. But this was a terrible dining experience. Attitude is everything, and that reflects back on oneself.
momoffourtravelsmore
Excellent food and service with Vanta -Damon was just kind and fun! We will be back and thanks for a great dinner!
Bayberryguy
This restaurant is always good and Kiana is always great with a smile making sure my food is hot and drinks are great.
I hate to give negative reviews but my experience at this location was truly awful! The place was nearly empty but we still had to wait far too long for our entrees. My husband and I did the 2 for $25 which comes with an appetizer, two entrees and a dessert to share. It would have been a pretty good deal if the food had been edible. We went with the Awesome Blossom Petals as an appetizer. They were overcooked but okay. My husband ordered a burger, which he said was "meh." I ordered a steak cooked medium rare. What I got was a brown hunk of meat that was not medium rare (closer to well-done) and had very little flavor. I should have been alarmed when our waitress offered A1 Steak Sauce right off the bat. Most restaurants get offended if you ask for steak sauce. The broccoli was soggy and bland. The loaded potatoes were okay, but I suppose it didn't hurt that they were covered in cheese. I was so over the experience I asked for my dessert to go. When my husband received the check he noticed we had been overcharged for the meal. Instead of giving us the 2 for $25 deal, we had been charged regular price for separate entrees, a difference of several dollars! Our waitress, who I admit was friendly and attentive, fixed the check and we got out of there for around $50 (with drinks from the bar.) I will definitely NOT be returning to Chili's.
431stanleyg
This review is MY opinion based on my most recent visit. I am not compensated and do not accept any compensation for my positive reviews. I stand by my word for negative reviews. Thank you. Visited this location while in town on business.... This particular store sorely needs a cleaning crew! The floors were strewn with paper napkins and crumbs around our table and nearby booths. The service was so-so. The food was not as good as I have experienced at Chili's locations in other parts of the country. The service was average at best. Not much going for this particular location....
Jotum
Came here for dinner and was not impressed. I had the chili which was not very good and the crackers were terrible - they were almost soggy and stale. My wife’s club sandwich was good. I hate the non-customer friendly way to check out using the gadget on the table instead of the wait staff
Keldrick P
Great food for family i love it nice location friendly people great mixed drink we love the southwest egg rolls the arw hand down the best i ever had
Otebear
Had to get take out. Nothing for gluten free, minimal for vegetarian, chicken tortilla soup was a small portion of salsa with no chicken too spicy to eat for my husband who likes spicy. Wilted lettuce in salad, worst meal ever.
I had a taste for some boneless wings and decided to try something new so I tried them out. The food is ok but my wings barely had sauce on them. I ordered the 10 piece and maybe 2 pieces had some type of sauce.
I have had to eat at some pretty poor Chili’s in airports before - but this was the worst. We arrived late to our hotel in the neighborhood. Needed a quick bite to eat and figured Chili’s would be better than the other fast food in area. Place had only a few tables eating, but we had to wait 20 minutes to be seated, which is probably a result of labor shortage. Better than 1/2 the tables in place were still cluttered with dishes from earlier diners. Waitress was nice enough, but took forever to get drinks and even longer to get a meal. The restroom was disgusting and you could tell the kitchen staff were all screwing around with rest of staff in back prep area. Would rather eat at the Wendy’s or Subway in neighborhood.
Idk what these people are talking about. Great wings. Great flavor options.
Absolutely the worst Chilis in America. 1 hr 16 min to get food. Items missing and wrong drinks.
The hostess, was extremely rude, and I felt complete discrimination from her as I asked to be seated for one. She acted like it was a chore taking me to my table. After being seated and not being waited on- I walked out. No wonder there was hardly anyone in the restaurant or Bar and this was after 5:30 pm. Don’t waste your time!!
Will not allow online orders or delivery.
The black manager in charge this evening 6/15/21 threaten to call police because I wanted to pay with my credit card using the register instead of the remote device, he refused. I asked for his District Managers information again he refused. I travel the states a lot and frequent Chili's , this is the first time I have encountered this situation and this employee's lack of intelligence to resolve the issue without threatening patrons. This behavior is totally unacceptable in any leadership role - I REFUSE to dine at this location anymore.
We only ate here because it was close to our hotel. Frankly, I wish I had pigged out on BBQ after all. I got a bad vibe from the female bartender almost the moment we walked in. It seemed we were a bother to her. She seated us in the bar area at a newly-mopped-off table that was still wet and took our drink orders. Those took a while to receive...It was only WATER. Why would water take so long to arrive? We chose the 2 for $25. menu option. Our starter salads took another 20 minutes at least, and I may be a slow eater, but she was ready to snatch mine out from under me before I was even finished. I had to stop her. Our entrees arrived at different times and that shouldn't happen. They weren't bad, but when we asked for to-go boxes, she brought one, then another after we had filled up the first one. Inexplicable, but I told my husband, "I just want to go," because I was fed up with the behavior. A different young woman brought our dessert and a young man brought over the credit card scanner thing. My husband said the tips on it started at 18%. That's a joke, right? I noticed she had about 3-4 patrons sitting at the bar area the whole time, and was sociable and friendly with them but was abrupt and rushed with us, even though we were the only ones at a table in the bar section. I won't say why it may have been this way. We were nothing but polite to her but I feel we were not a priority at all. It was disappointing that we were treated this way, because we liked Birmingham and met a lot of nice people. But this was a terrible dining experience. Attitude is everything, and that reflects back on oneself.
Excellent food and service with Vanta -Damon was just kind and fun! We will be back and thanks for a great dinner!
This restaurant is always good and Kiana is always great with a smile making sure my food is hot and drinks are great.
Restaurantji Recommends
I hate to give negative reviews but my experience at this location was truly awful! The place was nearly empty but we still had to wait far too long for our entrees. My husband and I did the 2 for $25 which comes with an appetizer, two entrees and a dessert to share. It would have been a pretty good deal if the food had been edible. We went with the Awesome Blossom Petals as an appetizer. They were overcooked but okay. My husband ordered a burger, which he said was "meh." I ordered a steak cooked medium rare. What I got was a brown hunk of meat that was not medium rare (closer to well-done) and had very little flavor. I should have been alarmed when our waitress offered A1 Steak Sauce right off the bat. Most restaurants get offended if you ask for steak sauce. The broccoli was soggy and bland. The loaded potatoes were okay, but I suppose it didn't hurt that they were covered in cheese. I was so over the experience I asked for my dessert to go. When my husband received the check he noticed we had been overcharged for the meal. Instead of giving us the 2 for $25 deal, we had been charged regular price for separate entrees, a difference of several dollars! Our waitress, who I admit was friendly and attentive, fixed the check and we got out of there for around $50 (with drinks from the bar.) I will definitely NOT be returning to Chili's.
This review is MY opinion based on my most recent visit. I am not compensated and do not accept any compensation for my positive reviews. I stand by my word for negative reviews. Thank you. Visited this location while in town on business.... This particular store sorely needs a cleaning crew! The floors were strewn with paper napkins and crumbs around our table and nearby booths. The service was so-so. The food was not as good as I have experienced at Chili's locations in other parts of the country. The service was average at best. Not much going for this particular location....
Came here for dinner and was not impressed. I had the chili which was not very good and the crackers were terrible - they were almost soggy and stale. My wife’s club sandwich was good. I hate the non-customer friendly way to check out using the gadget on the table instead of the wait staff
Great food for family i love it nice location friendly people great mixed drink we love the southwest egg rolls the arw hand down the best i ever had
Had to get take out. Nothing for gluten free, minimal for vegetarian, chicken tortilla soup was a small portion of salsa with no chicken too spicy to eat for my husband who likes spicy. Wilted lettuce in salad, worst meal ever.