McDonald's

1731 Montgomery Hwy, Hoover
(205) 987-8263

Recent Reviews

I C

I use the app. I get free stuff. Don’t bother using the app here. They don’t honor the deals and begrudgingly do when they do. We had a buy one get one for $0.29. We asked for a small and medium and we’re given these: ice cream w m&m’s on top. Whatever though, it fixed the ice cream craving. I’d hate to see how dry an Oreo on top one would have been.

Atmosphere: 1

Food: 2

Service: 1

Logan Ehlers

What you read in the reviews is true. My Double quarter was only a single. I kust ate through it. Then witnessed another guest return their burger because it was burnt.

Atmosphere: 2

Food: 1

Service: 2

TheHairPlugg Co

Love this location they never seem to fail me ! I always get hit food and good customer service except this one lady that’s so rude but I haven’t seen her in a while but everyone else I came across are so nice and sweet :)

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Nasty Ass Dry Biscuit, Chicken Mcnuggets

John Leight

They are always rude and mess something up on my order every single time.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Mcnuggets

Scott D.

They cannot even manage to get a door dash order correct. I ordered the 2 cheeseburger combo and ten nuggets. No cheeseburger to be found. Bag was sealed so it was their laziness not theft by the dasher.

Rod R.

Disappointing Experience at McDonald's: Cold Food and Lackluster Service My recent visit to McDonald's left me utterly disappointed and dissatisfied. Despite placing my order through the mobile app and following the instructions to enter my table number, the entire experience fell short of expectations. Upon arrival, I was assured that my food would be brought to my table. However, that promise was never fulfilled. Instead, I found my order sitting neglected in a bag up front, untouched and growing cold. What's worse is that despite providing both my mobile number and table number, there was no attempt made to notify me or deliver the food as promised. The lack of communication and disregard for basic customer service left a sour taste in my mouth, quite literally. McDonald's has always been synonymous with convenience and reliability, but this experience fell far below the mark. It's disheartening to see such a renowned establishment falter in its commitment to customer satisfaction. In conclusion, my visit to McDonald's was marred by cold food, poor service, and a blatant disregard for customer convenience. I hope that steps are taken to address these issues and restore the quality of service that patrons rightfully expect from such a globally recognized brand.

Stephanie Pippen

The Best McDonald's in the morning!

Atmosphere: 5

Food: 5

Service: 5

Bill Tiemann

We don't do McDonald's very often and when we do it's because we are in a hurry. The food is just okay.

Atmosphere: 4

Food: 3

Service: 4

RAY Winkler

Consistently hot food and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, Cheeseburger

Lashanda McClellan

Please do not go after 9 pm. The service sucks and the waiting time in drive thru is terrible.

Food: 4

Service: 1

H Phillips

Best McD in the area and most items priced lower than other area McD. Use the app to get discounts and earn points to get free

Atmosphere: 5

Food: 5

Service: 5

Hot Garbage

We waited over an hour for food and watched a guy get into a fight with the manager (two girls threatened a guy and a random white guy said the n word.)

Atmosphere: 2

Food: 1

Service: 1

Brent Kinkade

Pulled into drive-thru during breakfast hours (breakfast menu still displayed) and waited about three minutes for anyone to even acknowledge I was there. When they finally spoke I placed a breakfast order (breakfast menu was still up), at which point they changed the menu over to their non-breakfast items and refused to take the order.First world problem? Absolutely, but still incredibly rude, lazy, and a 100% way to insure no future business from a family with two kids who think Happy Meals are the best thing in the world.

Service: 1

Francine

Order large fries -- given no ketchupOrder extra ketchup on quarterpounder -- given a nicklesize

Food: 4

Service: 4

Recommended dishes: Quarter Pounder

AnnieM. Chapman

One of the better McDonalds around, usually fast and always polite.

Atmosphere: 4

Food: 4

Service: 4

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