This is always my go to location when I'm wanting Dairy Queen. This is where I always get my ice cream cakes and they are very reliable and helpful. The quality of the food is always great and the dining room is usually clean. This team does a great job ? ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Dog, Crispy Chicken
Lauren Moore
First and foremost: THIS LOCATION IS OPEN MONDAY - SUNDAY 10:00AM - 11:00PM!!Employees will lie saying they close an hour or half an hour before the scheduled closing time. This is not true. This location, Oakwood Ave - DQ, does not close until 11:00PM every day, Monday - Sunday!!I always come here for a Royal New York Cheesecake Blizzard. It’s my absolute favorite. There are times I’ll get other treats too. However I’m at the point where I will skip my craving and do without because the service, employees, and food presentation is terrible. Each time I go to this DQ, I encounter a young, rude, disrespectful teenager/young adult who clearly does not want to be there and does not care if they are down-right disrespectful with customers. This always happens. It really never fails. If my order is missing an item or something is wrong with my order and I ask them about it, then I will get an attitude and rudely told I was wrong and would have to pay for another item or meal. Or the other option is to just take whatever I got (whether it’s what I ordered or not) and go about my day. Lately I’ve decided to go about my day because I’m tired of being disrespected by selfish, young brats who only want to stay glued to their cell phones when all I’m trying to do is order myself something to eat or treat myself to ice cream for a pick-me-up.The DQs on University and South Parkway are COMPLETELY different. I’m not sure what it is about the Oakwood location but they need to get it together. Honestly this location needs a new management and several new employees. Ones who value their jobs, respect and love others as well as themselves, and understand “the customer is always right” is still true and valid. The staff need to take a few pointers from the University and South Parkway DQs!!
Atmosphere: 2
Food: 3
Service: 2
Christine Ritter
I come to dairy queen because they have soft serve ice cream. It’s bad enough that they charge you for whipped cream on a Sundae which no other ice cream place does, But then for $.60 they put a squirt at the top. That’s barely anything. Won’t go to this location again.
Unisa Harvey
Ordered hot dogs (6) and they tasted awful especially the chili. You guys need to step up your game with these nasty chili dogs. You would think that DQ would buy better tasting hot dogs and chili stop selling people anything with those high prices. My granddaughter even said she didn't want it taste nasty ????
Jessica Mullins (Outlaws)
They don't take American express so take cash or use an
Atmosphere: 5
Food: 5
Service: 5
SHANTELL Miller
Fries were decent... Didn't enjoy the burger... Service was
Atmosphere: 4
Food: 2
Service: 4
Amber Tiller
Very rude at the drive
Atmosphere: 1
Food: 1
Service: 1
John Wilson
Updated!! 1/5/24Have to show receipt to use bathroom!! Has a code in the receipt then use fingerprint to unlock door. However, code didn't work. All I wanted to do was wash my hands before eating!!! This smart city stuff is getting CRAZY ?Great food. Fresh and hot. Everything was made to order
Food was great.Had to have a code from the receipt to enter the bathroom.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Cheeseburger 5 Buck Lunch, Onion Rings
Staff was real nice. Food was good. Prices ok
Atmosphere: 4
Food: 4
Service: 4
This is always my go to location when I'm wanting Dairy Queen. This is where I always get my ice cream cakes and they are very reliable and helpful. The quality of the food is always great and the dining room is usually clean. This team does a great job ? ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Dog, Crispy Chicken
First and foremost: THIS LOCATION IS OPEN MONDAY - SUNDAY 10:00AM - 11:00PM!!Employees will lie saying they close an hour or half an hour before the scheduled closing time. This is not true. This location, Oakwood Ave - DQ, does not close until 11:00PM every day, Monday - Sunday!!I always come here for a Royal New York Cheesecake Blizzard. It’s my absolute favorite. There are times I’ll get other treats too. However I’m at the point where I will skip my craving and do without because the service, employees, and food presentation is terrible. Each time I go to this DQ, I encounter a young, rude, disrespectful teenager/young adult who clearly does not want to be there and does not care if they are down-right disrespectful with customers. This always happens. It really never fails. If my order is missing an item or something is wrong with my order and I ask them about it, then I will get an attitude and rudely told I was wrong and would have to pay for another item or meal. Or the other option is to just take whatever I got (whether it’s what I ordered or not) and go about my day. Lately I’ve decided to go about my day because I’m tired of being disrespected by selfish, young brats who only want to stay glued to their cell phones when all I’m trying to do is order myself something to eat or treat myself to ice cream for a pick-me-up.The DQs on University and South Parkway are COMPLETELY different. I’m not sure what it is about the Oakwood location but they need to get it together. Honestly this location needs a new management and several new employees. Ones who value their jobs, respect and love others as well as themselves, and understand “the customer is always right” is still true and valid. The staff need to take a few pointers from the University and South Parkway DQs!!
Atmosphere: 2
Food: 3
Service: 2
I come to dairy queen because they have soft serve ice cream. It’s bad enough that they charge you for whipped cream on a Sundae which no other ice cream place does, But then for $.60 they put a squirt at the top. That’s barely anything. Won’t go to this location again.
Ordered hot dogs (6) and they tasted awful especially the chili. You guys need to step up your game with these nasty chili dogs. You would think that DQ would buy better tasting hot dogs and chili stop selling people anything with those high prices. My granddaughter even said she didn't want it taste nasty ????
They don't take American express so take cash or use an
Atmosphere: 5
Food: 5
Service: 5
Fries were decent... Didn't enjoy the burger... Service was
Atmosphere: 4
Food: 2
Service: 4
Very rude at the drive
Atmosphere: 1
Food: 1
Service: 1
Updated!! 1/5/24Have to show receipt to use bathroom!! Has a code in the receipt then use fingerprint to unlock door. However, code didn't work. All I wanted to do was wash my hands before eating!!! This smart city stuff is getting CRAZY ?Great food. Fresh and hot. Everything was made to order
Atmosphere: 1
Food: 4
Service: 5
Restaurantji Recommends
Hit or miss, but usually good service.
Food: 4
Service: 4
Service is always fast. Order is always accurate. Wide variety of desserts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Buster Parfait
we really enjoyed ourselves, other than a couple screaming kids, but that's normal anywhere :) and the food was delicious!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Crispy Chicken, French Fries
Drive through can get very slow at peak time.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich, Blizzard Reeces, Cheeseburger, Fries
The staff were lovely; very pleasant and attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split