Jimmy John's

975 Airport Rd SW Ste. L1, Huntsville
(256) 213-9997

Recent Reviews

Taylor Farmer

Ordered delivery for $60 worth of food one day and waited an hour with no update until someone finally called and said they “ran out of bread” (based on other reviews it looks like they use this excuse a lot) and that they were on the way with our order now. Another hour goes by and we hear nothing from them. We never got our food and eventually had to request a refund.A week goes by and, thinking that last time was just a fluke, we ordered again. The food got here in a decent amount of time, but we opened the bag to see our entire $50 order (just 2 subs and a side) was wrong. We called to tell them and tried to be as kind as possible, but they seemed incredibly upset that we called at all. We could even hear another staff member complaining that we called in the background. Terrible service, very unprofessional. Would recommend literally any of the other 3 or 4 nearby sandwich shops over this one.

Atmosphere: 1

Food: 1

Service: 1

colin benjamin

Messed up my order. Didn't check it until I got home. Gm refunded my order.

Atmosphere: 4

Food: 1

Service: 2

Adam Butler

FREAKY FAST!!!

Atmosphere: 5

Food: 5

Service: 5

Aaron Burns

Ordered online and got a pasta salad with an expired sell by date. Submitted feedback through the website and have not heard back.

Food: 1

tracy williams

Well run and great sandwiches!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 9 Italian Sub

ann mixon

Ordered on door dash and it never came. Called twice to see what was going on after 45 min. They said they hit a rush and that it was currently being made and it was headed out soon. 30 minutes later. Nothing. Order just said completed. Called again and they said their system was weird sometimes and the order was still at the store and they’d have a driver take it out. Never arrived. Just awful.

Service: 1

Tierra Holley

Great place. Nice music and vibe. Jessy prepared my food. She was very friendly. Will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Tammy Mitchell

Ask for Max if you have service issues with your order. He told me I was credited back the entire amount for my original "disastrously made" giant hunt club, so I'll be on the lookout for that. #77. He was extremely kind and courteous on the phone and in person. I appreciate the great customer service!

Atmosphere: 5

Food: 5

Service: 5

Shamrock Mermaid

I got the chicken Cesar unwich. Omg it was sooooo good!! Licking my lips now thinking how good! I spent about $12 on it. And it was stuffed! It was a good amount I got so full before I finished. You would think you would lose some inside stuff by getting the unwich, which is the sandwich wrapped in lettuce instead of bread, but that wasn’t so. I just wish that they could come in a bowl not wrapped in paper, it was very messy to eat. If I was able to go home that would have been fine, but I had to eat it at work, & I made a huge mess. Still I enjoyed it & can’t wait to buy another one soon!

Atmosphere: 4

Food: 4

Service: 5

Jessie Rullman

Always have super soft bread coming out of the oven. I’m always greeted by people smiling and they always recommend the best sandwiches! Store is always clean and I always see people cleaning when I come in. I also like being able to shop for a bit and come in for a bite to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 9 Italian Sub

Tiffany L

Great customer service and the food was awesome super fresh I will be back for sure!!Vegetarian options: The #6 is a veggie sandwich and it even has guacamoleParking: It's in a plaza so plenty of parking and even some good places to shop close byKid-friendliness: Their little John's are the perfect size for my younger kidsWheelchair accessibility: The ramp is right by the front door

Recommended dishes: Roast Beef

Barbara B.

Food was awful and service even worse. Gave me a sandwich with no bread and don't know who's sandwich is they just call the sandwich name.

Brandon Purler

Freaky and fast. Just like their

Atmosphere: 5

Food: 5

Service: 5

Mike Keevert

I like it. I like the sandwiches. I like the customer service. It's all good.

Atmosphere: 5

Food: 5

Service: 5

Derrick Reaves

This location has been very slow for multiple visits.

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