all i wanna say is, i ordered bacon cheese sticks and normal cheese sticks through DoorDash. and i put a extra side of pepperoncini on it thinkings i was only gonna get 2. whoever gave me 15 of them, thank you SO MUCH. the breadsticks were amazing but the fact y’all loaded me up on them pepperoncini’s i love you.
Food: 5
Service: 5
Wanda Whitaker
A rude woman that worked there slammed my hand in the door and broke my hand
Jamie Brown
The food arrived piping hot and on point. There wasn't a long wait for it to be delivered and the person taking and delivering the order was super friendly.
Atmosphere: 5
Food: 5
Service: 5
Josh M
This is my favorite place to get pizza, not only is their pizza quality better than other locations but the service here is awesome. Eric really goes above and beyond and he's very customer service oriented; it's pretty refreshing honestly. PJ's has a solid all-around employee with him and I'll gladly promote this location because of him.
Atmosphere: 5
Food: 5
Service: 5
Anthony
Pretty uncool to serve pizza like
Food: 2
Service: 4
Nevarez David
Great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage, Pepperoni Pizza
Amanda McAlister
Someone promote Tanner. He is patient, he is thorough, he is kind.When the competition absolutely let me down for a function with 2 hours notice, I called this location to ask if they could help. Tanner listened, assured me that my request could be honored, offered to take my order but then learned it was an app only special, patiently confirmed my app order and took delivery instructions.Exactly on time, 7pm, I got the call from the driver. She went to the exact location. She was kind and I wish I got her name (ordered 12.20 under my name on this review if management can pull that up).Shame on us for not ordering from Papa Johns first.Thank you, PJs County Line, for absolutely saving the evening. Thank you, Tanner, for the incredible service and patience.What a rock star.
Service: 5
Cody Howard
Friendly staff and good pizzaParking: Shared with other businesses. (Strip Mall style location) Parking is easy enough but can but difficult depending on how busy the area is. It's not the restaurant's fault.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Cheese Blend, Sausage, Pepperoni Pizza, Black Olives
FaKeisha London
They are always pleasant and food is ready when the tea king says it is. Haven’t had any delays.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Knots, Pepperoni Pizza
Robert Schwartz
I’d give it a zero if I could. Service sucked as did the pizza.
Absolutely the best!! A guy named ERIC seriously gave me the best customer service I've ever received!!! He was so kind, he didn't make me feel like I was just another customer to get out of the way!!! Then COLE answered all my questions over the phone with a great positive attitude, then when I got there showed me equally amazing customer service! Both ERIC & COLE deserve a raise, a reward or at the very least a paid day off and a pat on the back!! You really don't see much customer service now a days let alone GREAT customer service!!!..not to mention all the people in the back mad phenomenal food I had like 80 dollars worth (got it down to like 62 with the discount & rewards lol) but still that's alot of food and each item was awesome!!! Will definitely be back alot!!! Thank yall so much!!! I hope you get rewarded for such amazing customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Cheese Blend, Pepperoni Pizza, Black Olives
Angela S.
Our pizza tasted so terrible that we couldn't even eat it. And my husband eats everything even if it's not that great, but even he couldn't finish eating. We were so disappointed. We used to order alot from Papa John's and this was our first order in quite a while. We will not order Papa John's ever again and neither will our family and friends. This review should be 0 stars!
Mr Information
Food was good... The parts I could eat. I wasn't mad. Just very disappointed I could not reach anyone. I ordered
Atmosphere: 1
Food: 2
Service: 1
Brent Atkinson
Horrible service. Ordered 2 pizzas, waited 30 minutes, app said still making pizza, with another 80-90 minute additional wait. Called and received no explanation so we canceled the order (they didn't care at all that we canceled). Dominos from here forward.
Charles C.
Was passing through Madison and stopped here to get a replacement pizza from my hometown Papa Johns. It was delicious and well executed! Guy at counter also friendly. Pizza is simple...just execute a good pie and be friendly. This visit did it! Thank you Madison Papa Johns!
all i wanna say is, i ordered bacon cheese sticks and normal cheese sticks through DoorDash. and i put a extra side of pepperoncini on it thinkings i was only gonna get 2. whoever gave me 15 of them, thank you SO MUCH. the breadsticks were amazing but the fact y’all loaded me up on them pepperoncini’s i love you.
Food: 5
Service: 5
A rude woman that worked there slammed my hand in the door and broke my hand
The food arrived piping hot and on point. There wasn't a long wait for it to be delivered and the person taking and delivering the order was super friendly.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite place to get pizza, not only is their pizza quality better than other locations but the service here is awesome. Eric really goes above and beyond and he's very customer service oriented; it's pretty refreshing honestly. PJ's has a solid all-around employee with him and I'll gladly promote this location because of him.
Atmosphere: 5
Food: 5
Service: 5
Pretty uncool to serve pizza like
Food: 2
Service: 4
Great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage, Pepperoni Pizza
Someone promote Tanner. He is patient, he is thorough, he is kind.When the competition absolutely let me down for a function with 2 hours notice, I called this location to ask if they could help. Tanner listened, assured me that my request could be honored, offered to take my order but then learned it was an app only special, patiently confirmed my app order and took delivery instructions.Exactly on time, 7pm, I got the call from the driver. She went to the exact location. She was kind and I wish I got her name (ordered 12.20 under my name on this review if management can pull that up).Shame on us for not ordering from Papa Johns first.Thank you, PJs County Line, for absolutely saving the evening. Thank you, Tanner, for the incredible service and patience.What a rock star.
Service: 5
Friendly staff and good pizzaParking: Shared with other businesses. (Strip Mall style location) Parking is easy enough but can but difficult depending on how busy the area is. It's not the restaurant's fault.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Cheese Blend, Sausage, Pepperoni Pizza, Black Olives
They are always pleasant and food is ready when the tea king says it is. Haven’t had any delays.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Knots, Pepperoni Pizza
I’d give it a zero if I could. Service sucked as did the pizza.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely the best!! A guy named ERIC seriously gave me the best customer service I've ever received!!! He was so kind, he didn't make me feel like I was just another customer to get out of the way!!! Then COLE answered all my questions over the phone with a great positive attitude, then when I got there showed me equally amazing customer service! Both ERIC & COLE deserve a raise, a reward or at the very least a paid day off and a pat on the back!! You really don't see much customer service now a days let alone GREAT customer service!!!..not to mention all the people in the back mad phenomenal food I had like 80 dollars worth (got it down to like 62 with the discount & rewards lol) but still that's alot of food and each item was awesome!!! Will definitely be back alot!!! Thank yall so much!!! I hope you get rewarded for such amazing customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Cheese Blend, Pepperoni Pizza, Black Olives
Our pizza tasted so terrible that we couldn't even eat it. And my husband eats everything even if it's not that great, but even he couldn't finish eating. We were so disappointed. We used to order alot from Papa John's and this was our first order in quite a while. We will not order Papa John's ever again and neither will our family and friends. This review should be 0 stars!
Food was good... The parts I could eat. I wasn't mad. Just very disappointed I could not reach anyone. I ordered
Atmosphere: 1
Food: 2
Service: 1
Horrible service. Ordered 2 pizzas, waited 30 minutes, app said still making pizza, with another 80-90 minute additional wait. Called and received no explanation so we canceled the order (they didn't care at all that we canceled). Dominos from here forward.
Was passing through Madison and stopped here to get a replacement pizza from my hometown Papa Johns. It was delicious and well executed! Guy at counter also friendly. Pizza is simple...just execute a good pie and be friendly. This visit did it! Thank you Madison Papa Johns!