Sonic Drive-In

3763 Sullivan St, Madison
(256) 464-3138

Recent Reviews

Kevin Henson

Good food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Tots, Tots, Dr Pepper, Popcorn Chicken, Jumbo Popcorn Chicken

Danna Shurn

Don’t go, they don’t have enough staff to run the place. They shouldn’t be open. Two people total working inside. The owner should be ashamed.

Atmosphere: 1

Food: 1

Service: 1

Belinda McGee

Blackout slush float tastes like ? instead of cotton candy

Atmosphere: 4

Food: 3

Service: 4

Kiaunni Jones

I normally come here and just get my usually which is a medium ocean water. Today I experienced the most horrible service ever from DESTINY. When I had received my drink it was mainly ice so I had asked her if she could make it again because it was too much ice. She SNATCHED the drink back, rolled her eyes and went to remake the drink. When she came back I told her to just refund me because I didn’t appreciate the attitude I was given. ( I was literally just on the intercom having my order placed, saying thank you and yes ma’am….!! Why the attitude? ) She snatched my card out my had and rolled her eyes again. She got her manager (I guess she didn’t know how to do a refund) the manager came to the window asked if I wanted the refund or she can remake the drink herself. She was very sweet so I let her remake my drink. I also asked for DESTINY’s name and told the manager her attitude was nasty for no reason and how she snatched my drink. All I did was ask for it to be remade, you literally put ice in a cup and soda in it….? Meanwhile DESTINY with her attitude is in the background calling me b.i.t.c.h multiple times. And her manager telling her and yelling at her a few times to stop, don’t do that in front of customers, and how she’ll have her clock out and walk him. So I’m assuming from the way she spoke to her they may be related or something of the sorts. I truly believe what happened today was completely unacceptable, uncalled for, and unnecessary. Never had an issue with this location until now. And with the way she acts towards customers I wouldn’t be surprised if people stop coming here. I’d rather take a 20-45 min drive to a different location then come back here. And yes I did call corporate immediately afterwards.

Atmosphere: 1

Service: 1

Jamie Hinson

The food is terrible, and the service is worse.I live not a mile from the sonic and make it my duty to go to the one on county line. Unfortunately, the train got me this time, so I was forced to go to the one on Sullivan. My fries were like toothpicks, cold and dry. My burger was cold as well. My children’s pop corn chicken seemed as if they have been sitting out for house. The girl at the window had 0 customer service skills. If you can avoid this place, please do so.

Atmosphere: 1

Food: 1

Service: 1

Brittany Bradford

I only stick to the drinks and frozen treats. I feel like you're taking a gamble by eating the food. I'm speaking from experience.

Atmosphere: 3

Food: 1

Service: 2

Michele

I normally I go to the Sonic on County Line Road, but stopped at the Sullivan Street location because it was more convenient. I ordered the #18 Sausage, egg and cheese on brioche, tater tots, and a small Oreo Cheesecake Milkshake. The person who took the order was friendly. My sandwich was good. The shake and tater tots were not. I was really surprised because it took longer than normal to receive my order. I expected hot tater tots. What I received was crunchy inside and out, barely edible tater tots (think potato chips or Doritos). And the milkshake had the consistency of a milkshake that had been left on a counter for a while. More milk than shake if you get my drift. Shake & tater tots ended up in the garbage. I will not return to this location again.

Atmosphere: 3

Food: 2

Service: 3

Shaun Nieburg

Ordered online took over 40 minutes for 2 drinks. Awful service.

Atmosphere: 1

Food: 1

Service: 1

Barbie Kalwarovski

Grumpy employees. Can’t order at a drive up. Tell you to pull around to the drive through. 15 mins later they still don’t take your order. These kids don’t care they are losing the owner so much business. Sonic will close down in this location soon for

Atmosphere: 1

Food: 1

Service: 1

Jansen Savidge

Best. Sonic. Ever.Thanks for making my night on that Lineade!

Atmosphere: 5

Food: 5

Service: 5

Maxwell Walden

Tried the Single Peanut Butter Bacon Burger with Peanut Butter Bacon Shake for my taste & my brother tried the Double Sonic Bacon Peanut Butter Burger with Peanut Butter Bacon Shake & it was okay except miscommunication for our drinks & waiting for a while was kind of terrible.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Fries

Brandon Daury

Careful using app to order and pay.. not impressed with the fact I spent almost 30 dollars for 1 person to get nothing and a best I can do for you is give you corporates number.. smhits ice cream and burgers, I promise it's not that hard.. I won't go to this location ever again.. Decatur or Hartselle is where it's

Atmosphere: 1

Food: 1

Service: 2

Gaby B

I love sonic, but this location tastes like they’re using sewage water for their tap. So every soda, every drink, is horrific.

Atmosphere: 1

Food: 1

Service: 2

Brandi Hogan

They refuse to open their stalls since covid so it's only drive through still and you have to wait forever to get old cold food.

Atmosphere: 1

Food: 2

Service: 2

David Crews

Like the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Tots, Onion Rings, Burger

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