I went in to or a to go meal after working 12 hours and there was a guy stand at the cash register with the cook trying to read a recipe or something for 2 or 3 minutes then the guy left so I was looking at a menu at the cash register for about 5 minutes or so and the waitress kept saying she would be right with me I’m looking around and the waffle irons looked as if they haven’t been cleaned in a week and I see what looks to me like to go plates and I’m just looking back and forth between the menu and the restaurant and finally the waitress comes to me with a few people already behind me at this point and said you get a to go order I replied yes then she said that they didn’t have any to go plates so I left and as I was leaving two or three more people was coming in the door so I wait in my car a few minutes to see if anybody else was going to walk out after me they don’t but I did see a guy sitting in the to go chairs and he was the last person that came in he so I assumed he got his to go order because the last person that went in had already had sat down in a stool or eat in chair I think Waffle House should roll back their cameras to see if he got a to go order if not that start ordering the things they need for to go orders I bet if I ordered and over paid door dash I would’ve gotten it delivered to my house
Atmosphere: 1
Sid J.
The kitchen was so nasty, I’m ashamed I ate the food from here. Definitely regret it.??
Debbie Ann Swanson
We ate breakfast there a couple of weeks ago on a Friday and it was the worst service we've ever had ,the waitress she never bothered to give us refills unless we flagged her down we waited 40 minutes on our breakfast and when we finally got, I ordered well done eggs they were runied, order well done eggs, wrong toast, it was a bother for her to redo, gravy, toast, eggs and gravy, so thick you could stand your spoon in it, and cold also, hashbrows cold, the food set for the longest, before she got it to us she was too busy waiting on her regulars and, they came in way after us and they got their food and ate and we're gone. Finally got her attention to let her know I was not happy with the runin eggs and ask for them to bring me what I ordered it took them 15 minutes and my breakfast was already gone and didn't hear comes the eggs and eggshells were in them I knew the cook was not happy with what he had to redo so he made sure they were running late to get them to me and he did not care if eggshells got in them , I have been to many waffle House and I would have to say this is the worst one and the most unprofessional with attitude when it comes to giving you what you ordered, would not recommend and would not ever go back. the waitress did not try to make it right for us being customers, I should have went to the manager and we should have not had paid for this disgusting breakfast I told my husband I am not leaving her a tip usually you leave a pienny,when you're not happy but I don't think she really knew what that meant, but my husband was nicer than me he left her a $2 tip but ,she did not deserve
Atmosphere: 2
Food: 1
Service: 1
Shane Morris
If the people that worked here actually took pride in Is there job it just might be a decent place to eat. I love waffle house but I can't vouch for one when it's not needed or deserves it. Come on guys and pick your game up and be proud of what you do.
Atmosphere: 1
Food: 2
Service: 2
Leslie Gennice Cox
The employees was wonderful! The food was very yummy and not greasy at all. The waitress was super nice. The cook made my food perfect. Thank you! ❤️
Atmosphere: 5
Food: 5
Service: 5
Danielle McDaniel
We brought a group of young people from Detroit on a College tour with our non-profit (Developing K.I.D.S.) and we stayed at a hotel near this Waffle House location. We decided to walk to Waffle House with 32 young people at 11 o’clock p.m. after the shock wore off of being overwhelmed, Angela and her crew took care of us, and the food was good! It up ended being a great night. Some of us danced and had a great time. Please visit this location in Madison, Al.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs, Cheesesteak Melt Hashbrown Bowl, Bacon and Toast, Eggs & Steak, Sausage, Hashbrown Bowl, Grits
Sarah J
Typical breakfast place but I thought the prices were too high… I didn’t go to Cracker Barrel to go there and I wish I would have just went to Cracker
Atmosphere: 5
Food: 3
Service: 5
hunter nickoles
Inside needs renovation
SusiQ
Laid back and food tastes just like homemade fullBreakfast…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs, Bacon and Toast, Sausage, All Star Especial
Janan Downs
Fast, good, friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrowns Scattered Smothered & Covered, Fried Eggs and Hash Brown, Bacon and Toast, All Star Especial, Grits
The experience was way below expectations.The store was not clean grease dripping to a puddle on the floor, and plates piled on top of others for over 10 minutes waiting to be severed.
Atmosphere: 3
Food: 2
Service: 1
sean johnson
We went around midnight and our actual server was wonderful. I'm not sure what was going on with the other staff it felt like I was in the Alice in Wonderland story...strange comments and confusion with the other staff members. I really felt bad for our server as she tried to navigate through whatever was going on there. Overall our food was tasty and our server gave us a free blueberry waffle for waiting so long for our food.
Quann was a great help from what I saw he cleaned the store, took all the orders and served the food. Why does waffle house only have one person working saturday night?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs
Gavin Smith
It's Waffle House... they are the Ideal of a little dive diner. The wait and cook staff are always bustling and brusquely courteous, just don't slow 'em down. Perfect for filling that covered and peppered hashbrown place in your heart!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Egg & Cheese Grits, Waffle House, All Star Especial
carolyn cole
We went to the one on Madison Blvd and it was too loud, the waitress was slamming dishes, employees were yelling at each other and not bout the orders. The egg portion was way smaller than normal and the bacon was burnt. We ask them to replace it but it nvr did. Doubt we wii be bacOct 10, 2020We came in there today and were waiting to be sitted and then there came two tables available they just needed wiped down and the cups and napkins picked up, so my party started to walk down there and this waitress Sarah came around the corner and said "are you waiting to be seated? I said yes and she said well you are going to wait until these tables are cleaned but there is a table down there, I said where? Instead of taking us down there she said down there, so we went looking to see where she was talking bout. After we seated ourselves, she came over and said "do you need a menu?" No, good morning, how are yall. Nothing. Sarah seriously needs to work on her customer service, she was rude and condescending.Feb 2024Thought we would give this one a try again. Big mistake! Wasnt greeted when we came in, no silverware was given until asked for, the food was delivered before we got our silverware, then our food was cold, bacon was burnt. The floor was filthy! We will not be back to this at all!
I went in to or a to go meal after working 12 hours and there was a guy stand at the cash register with the cook trying to read a recipe or something for 2 or 3 minutes then the guy left so I was looking at a menu at the cash register for about 5 minutes or so and the waitress kept saying she would be right with me I’m looking around and the waffle irons looked as if they haven’t been cleaned in a week and I see what looks to me like to go plates and I’m just looking back and forth between the menu and the restaurant and finally the waitress comes to me with a few people already behind me at this point and said you get a to go order I replied yes then she said that they didn’t have any to go plates so I left and as I was leaving two or three more people was coming in the door so I wait in my car a few minutes to see if anybody else was going to walk out after me they don’t but I did see a guy sitting in the to go chairs and he was the last person that came in he so I assumed he got his to go order because the last person that went in had already had sat down in a stool or eat in chair I think Waffle House should roll back their cameras to see if he got a to go order if not that start ordering the things they need for to go orders I bet if I ordered and over paid door dash I would’ve gotten it delivered to my house
Atmosphere: 1
The kitchen was so nasty, I’m ashamed I ate the food from here. Definitely regret it.??
We ate breakfast there a couple of weeks ago on a Friday and it was the worst service we've ever had ,the waitress she never bothered to give us refills unless we flagged her down we waited 40 minutes on our breakfast and when we finally got, I ordered well done eggs they were runied, order well done eggs, wrong toast, it was a bother for her to redo, gravy, toast, eggs and gravy, so thick you could stand your spoon in it, and cold also, hashbrows cold, the food set for the longest, before she got it to us she was too busy waiting on her regulars and, they came in way after us and they got their food and ate and we're gone. Finally got her attention to let her know I was not happy with the runin eggs and ask for them to bring me what I ordered it took them 15 minutes and my breakfast was already gone and didn't hear comes the eggs and eggshells were in them I knew the cook was not happy with what he had to redo so he made sure they were running late to get them to me and he did not care if eggshells got in them , I have been to many waffle House and I would have to say this is the worst one and the most unprofessional with attitude when it comes to giving you what you ordered, would not recommend and would not ever go back. the waitress did not try to make it right for us being customers, I should have went to the manager and we should have not had paid for this disgusting breakfast I told my husband I am not leaving her a tip usually you leave a pienny,when you're not happy but I don't think she really knew what that meant, but my husband was nicer than me he left her a $2 tip but ,she did not deserve
Atmosphere: 2
Food: 1
Service: 1
If the people that worked here actually took pride in Is there job it just might be a decent place to eat. I love waffle house but I can't vouch for one when it's not needed or deserves it. Come on guys and pick your game up and be proud of what you do.
Atmosphere: 1
Food: 2
Service: 2
The employees was wonderful! The food was very yummy and not greasy at all. The waitress was super nice. The cook made my food perfect. Thank you! ❤️
Atmosphere: 5
Food: 5
Service: 5
We brought a group of young people from Detroit on a College tour with our non-profit (Developing K.I.D.S.) and we stayed at a hotel near this Waffle House location. We decided to walk to Waffle House with 32 young people at 11 o’clock p.m. after the shock wore off of being overwhelmed, Angela and her crew took care of us, and the food was good! It up ended being a great night. Some of us danced and had a great time. Please visit this location in Madison, Al.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs, Cheesesteak Melt Hashbrown Bowl, Bacon and Toast, Eggs & Steak, Sausage, Hashbrown Bowl, Grits
Typical breakfast place but I thought the prices were too high… I didn’t go to Cracker Barrel to go there and I wish I would have just went to Cracker
Atmosphere: 5
Food: 3
Service: 5
Inside needs renovation
Laid back and food tastes just like homemade fullBreakfast…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs, Bacon and Toast, Sausage, All Star Especial
Fast, good, friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrowns Scattered Smothered & Covered, Fried Eggs and Hash Brown, Bacon and Toast, All Star Especial, Grits
Restaurantji Recommends
The experience was way below expectations.The store was not clean grease dripping to a puddle on the floor, and plates piled on top of others for over 10 minutes waiting to be severed.
Atmosphere: 3
Food: 2
Service: 1
We went around midnight and our actual server was wonderful. I'm not sure what was going on with the other staff it felt like I was in the Alice in Wonderland story...strange comments and confusion with the other staff members. I really felt bad for our server as she tried to navigate through whatever was going on there. Overall our food was tasty and our server gave us a free blueberry waffle for waiting so long for our food.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Grilled Bacon Chicken Cheese Deluxe Plate
Quann was a great help from what I saw he cleaned the store, took all the orders and served the food. Why does waffle house only have one person working saturday night?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs
It's Waffle House... they are the Ideal of a little dive diner. The wait and cook staff are always bustling and brusquely courteous, just don't slow 'em down. Perfect for filling that covered and peppered hashbrown place in your heart!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Egg & Cheese Grits, Waffle House, All Star Especial
We went to the one on Madison Blvd and it was too loud, the waitress was slamming dishes, employees were yelling at each other and not bout the orders. The egg portion was way smaller than normal and the bacon was burnt. We ask them to replace it but it nvr did. Doubt we wii be bacOct 10, 2020We came in there today and were waiting to be sitted and then there came two tables available they just needed wiped down and the cups and napkins picked up, so my party started to walk down there and this waitress Sarah came around the corner and said "are you waiting to be seated? I said yes and she said well you are going to wait until these tables are cleaned but there is a table down there, I said where? Instead of taking us down there she said down there, so we went looking to see where she was talking bout. After we seated ourselves, she came over and said "do you need a menu?" No, good morning, how are yall. Nothing. Sarah seriously needs to work on her customer service, she was rude and condescending.Feb 2024Thought we would give this one a try again. Big mistake! Wasnt greeted when we came in, no silverware was given until asked for, the food was delivered before we got our silverware, then our food was cold, bacon was burnt. The floor was filthy! We will not be back to this at all!
Atmosphere: 1
Food: 1
Service: 1