Awesome customer service! And the grape slushy is absolutely fantastic!
Atmosphere: 4
Food: 4
Service: 5
Ron Harding
I ordered my food with the app and chose the option to pick it up at the drive up window. I arrived at the drive up intercom, told the woman inside my name, and that I was picking up a mobile order. She told me I had to come inside to get my food, but I replied to her that I had chosen drive through pick up in the app. She replied, "This store doesn't do that."So I parked my car and went inside. As I entered the restaurant a female Krystal employee walked past me carrying someone else's order to their car. Go figure!Side Story:While I was standing at the counter, a male customer walked in with a problem with his order. He had chosen a number 5 that included chili cheese fries, but he wanted plain fries. He apologized for his mistake, and asked the female employee if she could exchange his chili cheese fries for plain fries. She emotionlessly went to the back and returned with another bag. The man looked inside the bag to find that she had replaced his chili cheese fries with (take a guess) another order of chili cheese fries. He told her politely again that he wanted plain fries. The woman answered that the number 5 came with chili cheese fries. Again the man apologized for his mistake, but told her again he wanted plain fries. Finally the lightbulb must have lit up in this woman's head, because she finally went back again and returned with regular fries. The man politely thanked her and left the restaurant.I'm almost sure this was the same employee I had spoken with earlier who told me I had to pick up my mobile order inside the restaurant instead of at the drive through window.I like Krystal, but it will be a long time before I go back to the one in Tillman's Corner.
Atmosphere: 4
Food: 5
Service: 1
Jennifer Levis
I haven't been here in awhile and went tonight. The service was great! Employees nice and order was right. But....the corporation has lost their minds with pricing and menu changes. I thought it was odd a place that once had cars lined up was empty then saw why. Almost $4 for a chick?!? I spent $50 on 3 people just getting combos and one order of wings
Atmosphere: 1
Food: 1
Service: 5
Jason Taylor
Slowest service ever ! I posted this 2 years ago and still today 2 years later still the slowest I have ever seen anywhere.
Atmosphere: 1
Service: 1
Recommended dishes: Chik Biscuit
Lee Lee
Krystal has hit a home run with the bacon cheddar cheeseburger. Everything was fresh & hot hot!
Atmosphere: 5
Food: 5
Service: 5
Bobby Darty
It was ok stopped at Tillman's corner in mobile Alabama food and service could have been better employees know they cannot keep anyone so I think they don't perform as they should
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili Cheese Fries, Krystals
Slay Bwj
No body came to the window to take my order employee was there just not taking orders for some reason
Sherrie Kelley
Slow service and Krystal’s were cold ?
Reno Sims
Multiple times, I've stopped here for kystals omw home. And it's a 15-plus min wait for krystals. That doesn't work. I will continue to pass by in the future as many others do for the same reason.
Took 40 minutes for a sackful in drive thru, they need to hire more people.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Krystals
Jody Schoening
The burgers were not cooked all the way. The fries were cold. I won't go back.
Atmosphere: 1
Food: 1
Service: 1
SethR235
Absolutely terrible. Way over priced. This is what you get for $26. 12 crystal burgers and 2 drinks was definitely not worth what I paid for it. Scratch another place to eat off the list I guess.
Jakob Jordan
Waited 1 hour for my
Atmosphere: 1
Food: 1
Service: 1
angie pritchett
The food stunk when we got it.It smelled like spoiled rotten meat. It all went in the garbage. Burgers, loaded tots, chili pup, fries. Only thing that was ate was fries.
Awesome customer service! And the grape slushy is absolutely fantastic!
Atmosphere: 4
Food: 4
Service: 5
I ordered my food with the app and chose the option to pick it up at the drive up window. I arrived at the drive up intercom, told the woman inside my name, and that I was picking up a mobile order. She told me I had to come inside to get my food, but I replied to her that I had chosen drive through pick up in the app. She replied, "This store doesn't do that."So I parked my car and went inside. As I entered the restaurant a female Krystal employee walked past me carrying someone else's order to their car. Go figure!Side Story:While I was standing at the counter, a male customer walked in with a problem with his order. He had chosen a number 5 that included chili cheese fries, but he wanted plain fries. He apologized for his mistake, and asked the female employee if she could exchange his chili cheese fries for plain fries. She emotionlessly went to the back and returned with another bag. The man looked inside the bag to find that she had replaced his chili cheese fries with (take a guess) another order of chili cheese fries. He told her politely again that he wanted plain fries. The woman answered that the number 5 came with chili cheese fries. Again the man apologized for his mistake, but told her again he wanted plain fries. Finally the lightbulb must have lit up in this woman's head, because she finally went back again and returned with regular fries. The man politely thanked her and left the restaurant.I'm almost sure this was the same employee I had spoken with earlier who told me I had to pick up my mobile order inside the restaurant instead of at the drive through window.I like Krystal, but it will be a long time before I go back to the one in Tillman's Corner.
Atmosphere: 4
Food: 5
Service: 1
I haven't been here in awhile and went tonight. The service was great! Employees nice and order was right. But....the corporation has lost their minds with pricing and menu changes. I thought it was odd a place that once had cars lined up was empty then saw why. Almost $4 for a chick?!? I spent $50 on 3 people just getting combos and one order of wings
Atmosphere: 1
Food: 1
Service: 5
Slowest service ever ! I posted this 2 years ago and still today 2 years later still the slowest I have ever seen anywhere.
Atmosphere: 1
Service: 1
Recommended dishes: Chik Biscuit
Krystal has hit a home run with the bacon cheddar cheeseburger. Everything was fresh & hot hot!
Atmosphere: 5
Food: 5
Service: 5
It was ok stopped at Tillman's corner in mobile Alabama food and service could have been better employees know they cannot keep anyone so I think they don't perform as they should
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili Cheese Fries, Krystals
No body came to the window to take my order employee was there just not taking orders for some reason
Slow service and Krystal’s were cold ?
Multiple times, I've stopped here for kystals omw home. And it's a 15-plus min wait for krystals. That doesn't work. I will continue to pass by in the future as many others do for the same reason.
Always a good goto when
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Took 40 minutes for a sackful in drive thru, they need to hire more people.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Krystals
The burgers were not cooked all the way. The fries were cold. I won't go back.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible. Way over priced. This is what you get for $26. 12 crystal burgers and 2 drinks was definitely not worth what I paid for it. Scratch another place to eat off the list I guess.
Waited 1 hour for my
Atmosphere: 1
Food: 1
Service: 1
The food stunk when we got it.It smelled like spoiled rotten meat. It all went in the garbage. Burgers, loaded tots, chili pup, fries. Only thing that was ate was fries.
Atmosphere: 1
Food: 1
Service: 1