Papa Johns Pizza

5212 Cottage Hill Rd # C, Mobile
(251) 660-7500

Recent Reviews

Isabel Salvaggio

Pizza looked weird, but no big deal. I did have multiple hairs in my pizza. That I noticed when I got home.

Atmosphere: 2

Food: 1

Service: 4

Shawn

Love Papa John's! They are always spot on and you can track your

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Brownie, Cheese Pizza

Jack Worrell

Slow service got ?Parking: Maybe 3Kid-friendliness: Not because people turn in like crazyWheelchair accessibility: Not clear markings and kids could get hurt

Atmosphere: 1

Food: 1

Service: 1

angela edwards

Wheelchair accessibility: I had a walker unable to drive

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Brownie

Danielle Fauver

We ordered some wings, a side a cheese sticks, and a 2 liter for delivery. We ordered it at 7:38; it said it’d arrived in about 35 minutes. It did not arrive until AFTER 9. It was barely warm. AND they forgot our drink. The delivery driver said he’d be right back with it. After waiting another 30 minutes, I called to check on it. The “manager” informed me that the delivery driver still had to make some other deliveries before dropping off the drink. The manager offered no solutions to help fix this issue. I am currently STILL waiting on a 2 liter. (It’s 9:40, I ordered it at 7:30)

Atmosphere: 1

Food: 1

Service: 1

destin Simpson

Just ordered some pizza for delivery spent 50 dollars on food and 12 dollar tip for driver. I tried to request plates and cups in the other info box but did not have room after explaining where my apartment is so I called the store and they said I have to do that when I place my order so I said okay and hung up I then called again and asked them to please update my order to include plates and cups and they said they would. Well pizza arrives and no cups or plates also missing an extra ranch dip for my wings and some cheese sauce for my breadsticks not a huge deal but pretty annoying and customer service received from employee in store was sub par. However the driver forgot my 2 liter and said it was in the car and she promptly got from her car and was apologetic for the plates and cups. I expected more from them I can see not getting cups and plates since I called them in and as stupid as extra sauce is its the principal

Food: 4

Service: 1

Jasmine McCants

I order my pizza and i look to the side they have no gloves on. Very unprofessional customer service. Making separate pizzas but i haven’t seen anybody with gloves or washed their hands after touching the cash register or opening the refrigerator. Cooperate needs to do their job and shut it down asap covid still going on !!

Atmosphere: 1

Food: 1

Service: 1

TacsGirl

Delivery was right on time! Very professional! We pre-ordered for a Youth group party days in advance & were very pleased with everything! Thanks so much!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Cheese Pizza, Jalapeno Popper Rolls, Extra Sauce Cup

Alethia Smith

The pizza driver has a nasty attitude although my order was late. I believe in good customer service.

Atmosphere: 3

Food: 5

Service: 3

KRISTIE SLAWTER-JACK

Friendly environment, clean store, fast and really good fresh pizza!

Atmosphere: 5

Food: 5

Service: 5

BO

Pleasant staff and consistently great pizza ^^ My go-to Papa John's.

Carla Murphy

Only gave one star bc u have to.I ordered pizza from this location last night and I ordered it at 8:15 and by 9:00 I was calling no one could find my order. They refused to refund me even tho I never got my pizza! They resent it out and by 10:20 I called back bc yet again I got no pizza and they was closed I called papa John’s customer center and they said they have had a lot of complaints about this location.If that’s so why hasn’t nothing got done about the staff!They want $14 hr but can’t get my pizza to me or give me a refund bc I didn’t get it and they delivered it to another person! I know this is a civil matter and $80 and $10 tip isn’t enough to take to court but I’ll do everything to make sure people know the woman who works here at night pockets your money and than blames other co workers! Shame on this location!

Jason “Tashas” Kloter

Always hot and accurate with my orders

Brian Orr

Pleasant staff and consistently great pizza ^^ My go-to Papa John's.

Lynwood Beckham

We think the fresh ingredients make Papa John's pizza among the best.

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