The worst customer service. I placed a mobile order and so far it’s been 22 minutes I’ve sat in my car waiting. I should’ve canceled I guess. Isn’t their food prepared in advance? It should not take 20 minutes!? There’s no customers here either, I guess I see why… update. I went inside after 35 minutes and the girl at the counter was on her phone. Said can I help you? I said ya I’m waiting on a mobile order. She said okay. Then a few min passed and I asked if it was ready because they handed some food thru the drive thru. She said name? I told her. She said oh it’s ready… so… yall didn’t bring it to my car like you said? Nice… spent my whole lunch outside waiting on food that was ready. Deleting app. Never again.***the girl at the drive thru window told me to pull around front. Sooooo it’s your staff, not me. I’m not stupid…
Del Chick
This location is great, it has improved! As soon as you walk in you’re welcome by Alyssa, she’s really sweet and stops by your table often to make sure you’re OK. The server taking the order is nice as well, and the food comes out very promptly. I like the fact that I can refill my own drink. This location is clean as a whistle too! Thank you! ❤️
Wesley Trawick
Dined in and they made sure to check on everybody.
Atmosphere: 5
Food: 5
Service: 5
Sarah Ghea
Love their
Atmosphere: 5
Food: 5
Service: 5
E Black
Very good.... The young lady that served us was so sweet and polite. Very informative and patient. I wish I had gotten her name. But I came in Monday 1/22/24 around 4pm. She definitely deserves special recognition. FOR THAT REASON I WILL RETURN!
Atmosphere: 5
Food: 5
Service: 5
Liletta Motley
Food is great!Kid-friendliness: They have a kids menu
Sara was an excellent employee to work for Fazoli's. She was extremely helpful and attentive to our needs. Tge food was great and the restaurant was very clean.
Atmosphere: 5
Food: 5
Service: 5
Barry Davis
Best loaded baked spaghetti ever! And the garlic bread mmmwhaaa!
Atmosphere: 5
Food: 5
Service: 5
Jason York
Good for what it is, fast food Italian.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fettuccini Alfredo
Tj
Nice place friendly staff. Will come back again. Washroom could be
It was great. The pesto pasta was a lil oily, but it still tasted great. The cashier was great. Food wasn't expensive and very fast thanks to the man in the back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccini Alfredo, Two Breadsticks
Jane Meriwether
I highly recommend Frazollis restaurant at Eastchase. The staff and the manager, Richard are very nice. They take care of their customers. Food is excellent. Short wait. Atmosphere is great. We will be going back again.
Atmosphere: 5
Food: 5
Service: 5
Carlyn N.
The pizza was old and dried out. The breadsticks were good. The staff is always friendly.
Chris Goff
Ordered a family meal to take out for office lunch. Food was ready on time and online order was easy. Food was great. Nice
The worst customer service. I placed a mobile order and so far it’s been 22 minutes I’ve sat in my car waiting. I should’ve canceled I guess. Isn’t their food prepared in advance? It should not take 20 minutes!? There’s no customers here either, I guess I see why… update. I went inside after 35 minutes and the girl at the counter was on her phone. Said can I help you? I said ya I’m waiting on a mobile order. She said okay. Then a few min passed and I asked if it was ready because they handed some food thru the drive thru. She said name? I told her. She said oh it’s ready… so… yall didn’t bring it to my car like you said? Nice… spent my whole lunch outside waiting on food that was ready. Deleting app. Never again.***the girl at the drive thru window told me to pull around front. Sooooo it’s your staff, not me. I’m not stupid…
This location is great, it has improved! As soon as you walk in you’re welcome by Alyssa, she’s really sweet and stops by your table often to make sure you’re OK. The server taking the order is nice as well, and the food comes out very promptly. I like the fact that I can refill my own drink. This location is clean as a whistle too! Thank you! ❤️
Dined in and they made sure to check on everybody.
Atmosphere: 5
Food: 5
Service: 5
Love their
Atmosphere: 5
Food: 5
Service: 5
Very good.... The young lady that served us was so sweet and polite. Very informative and patient. I wish I had gotten her name. But I came in Monday 1/22/24 around 4pm. She definitely deserves special recognition. FOR THAT REASON I WILL RETURN!
Atmosphere: 5
Food: 5
Service: 5
Food is great!Kid-friendliness: They have a kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti, 2 Breadsticks
Sara was an excellent employee to work for Fazoli's. She was extremely helpful and attentive to our needs. Tge food was great and the restaurant was very clean.
Atmosphere: 5
Food: 5
Service: 5
Best loaded baked spaghetti ever! And the garlic bread mmmwhaaa!
Atmosphere: 5
Food: 5
Service: 5
Good for what it is, fast food Italian.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fettuccini Alfredo
Nice place friendly staff. Will come back again. Washroom could be
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
It was great. The pesto pasta was a lil oily, but it still tasted great. The cashier was great. Food wasn't expensive and very fast thanks to the man in the back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccini Alfredo, Two Breadsticks
I highly recommend Frazollis restaurant at Eastchase. The staff and the manager, Richard are very nice. They take care of their customers. Food is excellent. Short wait. Atmosphere is great. We will be going back again.
Atmosphere: 5
Food: 5
Service: 5
The pizza was old and dried out. The breadsticks were good. The staff is always friendly.
Ordered a family meal to take out for office lunch. Food was ready on time and online order was easy. Food was great. Nice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Combo, Fettuccini Alfredo, Breadsticks
The food was delicious and they give you generous portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo, Breadsticks