Look, it is not the server or the cooks or the managements fault the quality of food went down hill. It isn't just this one, it is all of them. They charge insane prices for subpar seafood. That is corporate. As for service, it was quiet when we went so our server was fast, kind, and attentive. The lobster dip and biscuits were the best thing we ate... The cooks are not at fault, they just follow instructions.
Today in the restaurant, while having dinner with my son, was the worst experience. The employees physically fought among each in the kitchen and among customers. The customer service was deplorable. I will not ever eat here again!
Dale Palmer
This Is worst Experince ever , when the brought my parents food Out it was ice cold and there was no manger around - worst experince ever
Atmosphere: 1
Food: 1
Service: 1
James Reed
Lazy waitress We left
Atmosphere: 5
Service: 1
Alex Corbin
This place is horrible. Service is really bad even though the place isn't even busy, and we had to wait 30 minutes to get refills on all of our soda and also me and my wife's alcohol drinks. Our waitress had a very bad attitude when we asked for refills. And when we finally got our food it was all cold, so they sent it back. We waited so long we just canceled our order we will never come to this Red Lobster location ever again and I don't recommend this place to anyone!!!!At the end at lest the manager paid for the whole ticket and apologized for everything. That was the only good thing here.
Atmosphere: 2
Food: 1
Service: 1
Constance Billups-McCray
Visiting from out of town we loved it thank
Atmosphere: 5
Food: 5
Service: 5
Dannyslim Anderson
I thought Red Lobster would have had a better management by now. Nobody was in the lobby to sit my wife and me for the longest. When we finally got seats there were only four other couples eating. I had endless shrimps and it took forever to get reserved so by that time i had the manager come out to see what was the problem he said that he would take care of the situation it took forever again to get his order in which shrimp only take 3-5 minutes to cook very disappointed with these people another server had to refill my sweet tea which was sugar water and no tea. My wife had salmon which was left on her plate and the year before we went there for our anniversary and we got reinbursed for our food because my wife had hair in her mashed potatoes. I would not recommend nobody to this location in Montgomery....managemnet sucks..we left Red Lobster with a $60 plus tab and was still hungry after this mess of food!!!They should be ashamed of themselves!!!
Felicia Mitchell
Red Lobster is my absolute favorite restaurant but I have never in my life experienced them not having crab legs or salmon. I just can not understand. I came down here, 2 hours away to visit my baby girl and this is what happens I am completely devastated! I've been coming since I was 5 and I have never experienced this! What is this sorcery.
Trudy Doubet
We waited for 10 to 15 minutes before the manager finally acknowledged us. Manager then told us it was a 30 minute wait even though there was just one couple ahead of us. Hostess said she could seat us but manager loudly said “I said it’s a 30 minute wait”. and refused to seat us. It was 2 hours before closing time but it was quite apparent we could not eat there. Reverse racial segregation I guess. We just left but I’ll never go to Red Lobster again
Horrible service from the front desk. Was told it’d be a half hour wait because there were so many people ahead of us. There were two! Much attitude from the girl in charge The hostess told her she had a spot but she said nope 30 minutes wait.
Atmosphere: 1
Service: 1
Robert Bitphat
Great food,great service, will definitely be back,the best red lobster far as food and service that wife and me has been to. P.s. very clean,and decor was fine lol.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maine Lobster Tail Duo
Dorothy Priest
Lobster fest. Rolls are
Atmosphere: 4
Food: 4
Service: 5
Ruthanne DeGrange
I had an excellent server! The food was great, a great experience overall. The only negative thing I have to say is the walls of this restaurant are filthy. There are splatters of drink and other things and really needs to be paid more attention to. I also work in a restaurant and the servers come in once a month in the morning to DEEP CLEAN and this cleaning includes taking bleach and soap to the walls. Highly recommend!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: New Southwest Shrimp Bowl
Marquita Norman
Made a reservation. Got seated at 8pm.. waiter keep saying she will be right with us she didn’t bring biscuits til 8:20pm she took our drink orders and told us we had to wait to take our food order. Never came back with the drinks another waiter took our order at 8:40pm she then walked passed us saying Ooo somebody already took your orders which she really didn’t care if it was taken or not. Once that energy was passed out to me I decided to leave because at this point we had wasted almost a whole hour just for them to be closing at 9pm. I have never experienced this type of service from this restaurant before not only did me and my family walked out but it was 3 more other couples also… This is not how you treat customers especially on a special occasion. We will not be eating here again?
Everything was excellent! Friendly staff and amazing service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Alfredo, Calamari, Garlic Shrimp
Look, it is not the server or the cooks or the managements fault the quality of food went down hill. It isn't just this one, it is all of them. They charge insane prices for subpar seafood. That is corporate. As for service, it was quiet when we went so our server was fast, kind, and attentive. The lobster dip and biscuits were the best thing we ate... The cooks are not at fault, they just follow instructions.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Lobster Dip, Garlic Shrimp, Mashed Potatoes
Today in the restaurant, while having dinner with my son, was the worst experience. The employees physically fought among each in the kitchen and among customers. The customer service was deplorable. I will not ever eat here again!
This Is worst Experince ever , when the brought my parents food Out it was ice cold and there was no manger around - worst experince ever
Atmosphere: 1
Food: 1
Service: 1
Lazy waitress We left
Atmosphere: 5
Service: 1
This place is horrible. Service is really bad even though the place isn't even busy, and we had to wait 30 minutes to get refills on all of our soda and also me and my wife's alcohol drinks. Our waitress had a very bad attitude when we asked for refills. And when we finally got our food it was all cold, so they sent it back. We waited so long we just canceled our order we will never come to this Red Lobster location ever again and I don't recommend this place to anyone!!!!At the end at lest the manager paid for the whole ticket and apologized for everything. That was the only good thing here.
Atmosphere: 2
Food: 1
Service: 1
Visiting from out of town we loved it thank
Atmosphere: 5
Food: 5
Service: 5
I thought Red Lobster would have had a better management by now. Nobody was in the lobby to sit my wife and me for the longest. When we finally got seats there were only four other couples eating. I had endless shrimps and it took forever to get reserved so by that time i had the manager come out to see what was the problem he said that he would take care of the situation it took forever again to get his order in which shrimp only take 3-5 minutes to cook very disappointed with these people another server had to refill my sweet tea which was sugar water and no tea. My wife had salmon which was left on her plate and the year before we went there for our anniversary and we got reinbursed for our food because my wife had hair in her mashed potatoes. I would not recommend nobody to this location in Montgomery....managemnet sucks..we left Red Lobster with a $60 plus tab and was still hungry after this mess of food!!!They should be ashamed of themselves!!!
Red Lobster is my absolute favorite restaurant but I have never in my life experienced them not having crab legs or salmon. I just can not understand. I came down here, 2 hours away to visit my baby girl and this is what happens I am completely devastated! I've been coming since I was 5 and I have never experienced this! What is this sorcery.
We waited for 10 to 15 minutes before the manager finally acknowledged us. Manager then told us it was a 30 minute wait even though there was just one couple ahead of us. Hostess said she could seat us but manager loudly said “I said it’s a 30 minute wait”. and refused to seat us. It was 2 hours before closing time but it was quite apparent we could not eat there. Reverse racial segregation I guess. We just left but I’ll never go to Red Lobster again
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible service from the front desk. Was told it’d be a half hour wait because there were so many people ahead of us. There were two! Much attitude from the girl in charge The hostess told her she had a spot but she said nope 30 minutes wait.
Atmosphere: 1
Service: 1
Great food,great service, will definitely be back,the best red lobster far as food and service that wife and me has been to. P.s. very clean,and decor was fine lol.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maine Lobster Tail Duo
Lobster fest. Rolls are
Atmosphere: 4
Food: 4
Service: 5
I had an excellent server! The food was great, a great experience overall. The only negative thing I have to say is the walls of this restaurant are filthy. There are splatters of drink and other things and really needs to be paid more attention to. I also work in a restaurant and the servers come in once a month in the morning to DEEP CLEAN and this cleaning includes taking bleach and soap to the walls. Highly recommend!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: New Southwest Shrimp Bowl
Made a reservation. Got seated at 8pm.. waiter keep saying she will be right with us she didn’t bring biscuits til 8:20pm she took our drink orders and told us we had to wait to take our food order. Never came back with the drinks another waiter took our order at 8:40pm she then walked passed us saying Ooo somebody already took your orders which she really didn’t care if it was taken or not. Once that energy was passed out to me I decided to leave because at this point we had wasted almost a whole hour just for them to be closing at 9pm. I have never experienced this type of service from this restaurant before not only did me and my family walked out but it was 3 more other couples also… This is not how you treat customers especially on a special occasion. We will not be eating here again?