They were very busy but still excellent with the customer service. I really appreciated Taylor’s above and beyond efforts and kindness!
Anna S.
The sweetest people, the person who took my order and also the person who made my order, asked if I wanted whipped cream because I asked for soy milk you go anywhere else, usually they'll rush but not Starbucks. you can tell the managers care about there employees bc it shows !! Also was very tasty.
Abby Varner
Took about 20 mins to even take my order then proceeded to say I could not order at the window! Terrible service !
Service: 1
William Norvell
It has been a very long time since I decided to sit in at a Starbucks but this morning I decided to get up randomly and go in. Having never used their refill policy before Shannon explained it to me and had a fresh pot of dark roast coffee ready for my order. I sat and listened to the music playing and really was able to enjoy coffee in a peaceful morning manner. I didn't think about the coffee being hot, I know I was still waking up, so I went back up and asked for cream and they graciously handed me a small cup. Shannon also understood what I meant when I said that I wanted the coffee sweet which was nice. I discovered that I liked a couple of the songs that were playing and I went up and asked if they knew who was playing and Chris took the time to find out for me. This crew was fantastic this morning and it blows my other experiences at all Starbucks locations out of the water. Thank y'all for keeping good people and I look forward to coming back sometime again.
Atmosphere: 5
Food: 5
Service: 5
Nneka Anelu
I ordered a Straeberry Refresher. While I was waiting on my order an attendant told me they were out of the strawberry. I mentioned that the cashier could have told me before I paid for two. The person said that the cashier didn't know. She then told me I could try...blah blah blah. I let her know that I didn't want to experiment. I told her I'll just take a refund. She wasn't happy and made me feel like it was my fault. Weird. It didn't feel like Starbucks. I went for a certain atmosphere and because I needed a cute gift for someone but they way I was treated...I could have just gone anywhere else and would have paid waaaaaaay less for bad service and disappointment.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Danish
Dristin Johnson
This location is adding tips without permission for drive thru customers. This is theft your employees are stealing from your customers! I will be reporting this to the BBB as well as starbucks corporate.
Adrienne Royster
Dirty and sticky on counter. Tables need to be wiped down. Espresso is mid. You mostly get milk and ice.
Atmosphere: 1
Food: 2
Service: 3
C M
It’s been nothing but phenomenal when I come here.
Atmosphere: 5
Food: 5
Service: 5
Trina H
This Starbucks location should discontinue any contracts they have with food delivery services. I deliver for Uber eats, every time I come here to pick up an order I end up canceling it due to not receiving an service from the staff and the order appearing to be not ready which leads to excessive wait time.
order just one cup of coffee and it took like 20 mins to get it.
Atmosphere: 2
Food: 2
Service: 1
Tyler Phillips
Showed up 37 minutes after opening time and had no brewed coffee.
Atmosphere: 1
Food: 1
Service: 1
Stacey Adams
This location has to be the most unorganized and slowest in all Montgomery, America, the world!
Atmosphere: 1
Food: 3
Service: 1
Robin Jackson
Spending a lot for a cup of coffee on the way to work (unable to return to get it corrected)..only to be left on hold.
Service: 1
apacheav8rix
So dirty and cluttered with trash, restroom, behind the counter, and in the dining area. Seems on point with every other Starbucks, so not surprised, just disgusted and increasingly more resistant to doing business with Starbucks in general.
It was nice.
Food: 5
Service: 5
They were very busy but still excellent with the customer service. I really appreciated Taylor’s above and beyond efforts and kindness!
The sweetest people, the person who took my order and also the person who made my order, asked if I wanted whipped cream because I asked for soy milk you go anywhere else, usually they'll rush but not Starbucks. you can tell the managers care about there employees bc it shows !! Also was very tasty.
Took about 20 mins to even take my order then proceeded to say I could not order at the window! Terrible service !
Service: 1
It has been a very long time since I decided to sit in at a Starbucks but this morning I decided to get up randomly and go in. Having never used their refill policy before Shannon explained it to me and had a fresh pot of dark roast coffee ready for my order. I sat and listened to the music playing and really was able to enjoy coffee in a peaceful morning manner. I didn't think about the coffee being hot, I know I was still waking up, so I went back up and asked for cream and they graciously handed me a small cup. Shannon also understood what I meant when I said that I wanted the coffee sweet which was nice. I discovered that I liked a couple of the songs that were playing and I went up and asked if they knew who was playing and Chris took the time to find out for me. This crew was fantastic this morning and it blows my other experiences at all Starbucks locations out of the water. Thank y'all for keeping good people and I look forward to coming back sometime again.
Atmosphere: 5
Food: 5
Service: 5
I ordered a Straeberry Refresher. While I was waiting on my order an attendant told me they were out of the strawberry. I mentioned that the cashier could have told me before I paid for two. The person said that the cashier didn't know. She then told me I could try...blah blah blah. I let her know that I didn't want to experiment. I told her I'll just take a refund. She wasn't happy and made me feel like it was my fault. Weird. It didn't feel like Starbucks. I went for a certain atmosphere and because I needed a cute gift for someone but they way I was treated...I could have just gone anywhere else and would have paid waaaaaaay less for bad service and disappointment.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Danish
This location is adding tips without permission for drive thru customers. This is theft your employees are stealing from your customers! I will be reporting this to the BBB as well as starbucks corporate.
Dirty and sticky on counter. Tables need to be wiped down. Espresso is mid. You mostly get milk and ice.
Atmosphere: 1
Food: 2
Service: 3
It’s been nothing but phenomenal when I come here.
Atmosphere: 5
Food: 5
Service: 5
This Starbucks location should discontinue any contracts they have with food delivery services. I deliver for Uber eats, every time I come here to pick up an order I end up canceling it due to not receiving an service from the staff and the order appearing to be not ready which leads to excessive wait time.
Service: 1
Restaurantji Recommends
order just one cup of coffee and it took like 20 mins to get it.
Atmosphere: 2
Food: 2
Service: 1
Showed up 37 minutes after opening time and had no brewed coffee.
Atmosphere: 1
Food: 1
Service: 1
This location has to be the most unorganized and slowest in all Montgomery, America, the world!
Atmosphere: 1
Food: 3
Service: 1
Spending a lot for a cup of coffee on the way to work (unable to return to get it corrected)..only to be left on hold.
Service: 1
So dirty and cluttered with trash, restroom, behind the counter, and in the dining area. Seems on point with every other Starbucks, so not surprised, just disgusted and increasingly more resistant to doing business with Starbucks in general.
Atmosphere: 1