Papa Murphy's is the absolute worse place on this planet to work. I was the store manager at the muscle shoals store for almost a year. I put my heart and soul into running that store. I scored a 96 on first health department score and a 99 on the second. Can't get much better then that, right? Well, apparently I was mistaken because after opening "my" store on a Wednesday about a month ago thinking it was going to be a pretty good day, I was wrong. I spent almost a year walking on egg shells putting everything I had into running that store and pleasing my boss. My coworkers tried to tell me that I was wasting efforts and time because the district manager at this store was impossible to please. They were right. It was probably more emotionally draining then giving birth to any of my 3 boys. I spend hours and hours working off the clock to clean the store the nights she was opening the next morning and wouldn't leave until it was spotless, literally. It never failed, the first thing she did when she came in the next day was find the one thing she could find that wasn't up to her personal idea of standard. I was asked not to wear the kind of deodorant I wore, I was asked not to eat the cough drops I used, and also to change laundry detergent because she didn't like the way anything I used smelled. She came in on that Wednesday with a smile from ear to ear and after having me complete all the morning tasks decided to inform me that I no longer had a job and to give her my key. She wouldn't allow me to make the schedule because from what it appeared and the opinions of all the other employees was that she was scheduling herself 40 plus hours in my store but was only there at most one day a week. She would go to Florence shopping on Bank runs returning 2 hours later most days when she was actually there. She was rude to customers on many occasions. I didn't even get the chance to say GOODBYE to any of my many regular customers I had grown close to. I post this today because she refused to give me the regional managers number and I've yet to find it to this day. I was treated like I was nothing and left feeling the same way. That place did more damage to my life then I could ever have imagined.L
Mark Derwin
My favorite pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dairy
Ashley Michael
Tonight's food was delicious. We ordered an hour before close on a Sunday night and the guy was super helpful. He suggested the pizza i was wanting. Even though it was late he didnt mind to make us 3 large pizzas. So props to the hiring managers. Sunday nights crew was awesome.10-2-22 thank you all.
Keith Cantrell
Ordered a custom pizza with meat, cheese and sauce. They barely added any of the 3. I mostly payed for a crust.
Joel Nielsen
Was good.
Mark Young
Not to good.
Amanda Craft
Pizza was good and employees were kind and helpful.
Latisha Hogan
Love the pizza they could work in their customer service though. They put a customer that came in after us in front of us and gave them our pizza. When they took it back, they didn't offer to remake it or anything. Although I would've declined, I just feel they should've made sure we were comfortable in taking something someone else touched
Connie Perlander
Second time I have got a thin crust pizza followed directions and when you take it off the pan it falls apart and drops in your oven. Called to report the problem and was told they would not do anything about it!!!
Jeremy Boyd
I love this place. Even when you have to actual money like me, they still have ebt service when all the others do not.
Took advantage of their Friday special - $5.00 pizzas. Bought three and all were superior. Thin crust might bake quickly - keep an eye on them first try.
Lauren C.
Love this pizza from here. They have the best and freshest ingredients. I've never had a pizza I didn't like! The cookie dough makes great cookies--if you can wait that long! The only qualm I've had recently is the attitude of thr employees. I shouldn't feel like an inconvenience when I come into a restaurant. I shouldn't have to hear about how working the register isn't your assignment this shift. For sure a good customer service experience would make me give 5 stars.
emmanuel martinez
Pizza was great but the staff is just rude and without class. Am not asking to be a nice greeting, just to be acknowledged if I need help. Bad customer service
Jerry Nelson
Eat here so much they should name a pizza after me. Lol
Papa Murphy's is the absolute worse place on this planet to work. I was the store manager at the muscle shoals store for almost a year. I put my heart and soul into running that store. I scored a 96 on first health department score and a 99 on the second. Can't get much better then that, right? Well, apparently I was mistaken because after opening "my" store on a Wednesday about a month ago thinking it was going to be a pretty good day, I was wrong. I spent almost a year walking on egg shells putting everything I had into running that store and pleasing my boss. My coworkers tried to tell me that I was wasting efforts and time because the district manager at this store was impossible to please. They were right. It was probably more emotionally draining then giving birth to any of my 3 boys. I spend hours and hours working off the clock to clean the store the nights she was opening the next morning and wouldn't leave until it was spotless, literally. It never failed, the first thing she did when she came in the next day was find the one thing she could find that wasn't up to her personal idea of standard. I was asked not to wear the kind of deodorant I wore, I was asked not to eat the cough drops I used, and also to change laundry detergent because she didn't like the way anything I used smelled. She came in on that Wednesday with a smile from ear to ear and after having me complete all the morning tasks decided to inform me that I no longer had a job and to give her my key. She wouldn't allow me to make the schedule because from what it appeared and the opinions of all the other employees was that she was scheduling herself 40 plus hours in my store but was only there at most one day a week. She would go to Florence shopping on Bank runs returning 2 hours later most days when she was actually there. She was rude to customers on many occasions. I didn't even get the chance to say GOODBYE to any of my many regular customers I had grown close to. I post this today because she refused to give me the regional managers number and I've yet to find it to this day. I was treated like I was nothing and left feeling the same way. That place did more damage to my life then I could ever have imagined.L
My favorite pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dairy
Tonight's food was delicious. We ordered an hour before close on a Sunday night and the guy was super helpful. He suggested the pizza i was wanting. Even though it was late he didnt mind to make us 3 large pizzas. So props to the hiring managers. Sunday nights crew was awesome.10-2-22 thank you all.
Ordered a custom pizza with meat, cheese and sauce. They barely added any of the 3. I mostly payed for a crust.
Was good.
Not to good.
Pizza was good and employees were kind and helpful.
Love the pizza they could work in their customer service though. They put a customer that came in after us in front of us and gave them our pizza. When they took it back, they didn't offer to remake it or anything. Although I would've declined, I just feel they should've made sure we were comfortable in taking something someone else touched
Second time I have got a thin crust pizza followed directions and when you take it off the pan it falls apart and drops in your oven. Called to report the problem and was told they would not do anything about it!!!
I love this place. Even when you have to actual money like me, they still have ebt service when all the others do not.
Restaurantji Recommends
Took advantage of their Friday special - $5.00 pizzas. Bought three and all were superior. Thin crust might bake quickly - keep an eye on them first try.
Love this pizza from here. They have the best and freshest ingredients. I've never had a pizza I didn't like! The cookie dough makes great cookies--if you can wait that long! The only qualm I've had recently is the attitude of thr employees. I shouldn't feel like an inconvenience when I come into a restaurant. I shouldn't have to hear about how working the register isn't your assignment this shift. For sure a good customer service experience would make me give 5 stars.
Pizza was great but the staff is just rude and without class. Am not asking to be a nice greeting, just to be acknowledged if I need help. Bad customer service
Eat here so much they should name a pizza after me. Lol
Good pizzas at affordable prices.