Tried to order breakfast for my office, nothing crazy, it was about 30 biscuits. First they left me on hold for over an hour. Then I showed up to the location only for them to tell me that ordering that many biscuits would clean them out and they could not fulfill my order. I would not recommend this place.
ray martin
Wanda that works the front counter at 1400 Columbus Parkway in Oplekia, AL is the friendliness person. Her smile and attitude is why, I will stop there before the other restaurants around them. Wanda is very inviting.
Atmosphere: 5
Food: 5
Service: 5
James Thomas
Clean store, efficient friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Ty Cash
The Royal chicken sandwich with bacon cooked hard and swiss cheese. It was made fresh one of the best sandwiches I ever had.
Brian O'Neal
NEVER go to this Burger King. It was 4pm on Saturday 12/16/23. I went through the drive thru. Your store was compl dead no customers. I was asked to hold when I went through the drive thru. I waited 10 minutes and asked are you ready now, and was told no "I told you to wait." That shows the employees do not care about the place they work. Just close that Burger King now if you can not find people that want to work there. I will never stop by this store again.
Atmosphere: 1
Service: 1
Cheryl M.
I was pleasantly surprised after seeing the negative reviews. Our experience was very positive. It wasn't very busy and our orders were taken immediately. We got our drinks and the food was ready shortly thereafter. Everything was very hot and well prepared. I really enjoyed my burger and fries. I like that is a small unless you upsize to a medium. Small fry and drink is plenty for me. I would have given this 5 stars except that there was a big mess in front of the trash can that needed to be cleaned up and it was hard to find a table that didn't need a cleaning. The bathroom also could have used a clean up.
James Sports
Best burgers around, everything else is ok. The service is ok. Not as good as it used to be. i guess times are changing everywhere not just here. But the atmosphere is exactly like I remember it from being a kid.
Atmosphere: 5
Food: 3
Service: 4
william holmes
The system is either down or they take 45 minutes to move 4 cars through drive
Atmosphere: 2
Food: 3
Service: 1
Louis Joseph Scurnopoli Jr
Good fast service as always . Good job ?Kid-friendliness: Order 2double cheese burger meals large Fri large drinks and 2ice cream s for under 13.00 no coupons needed I posted my recipeWheelchair accessibility: Excellent ramp going into business and Handicap accessible bathrooms
The food was good, but the manager was not very good. I ordered 3 Whoppers with cheese. They attempted to give me 3 whopper, Jr's with cheese. I tried to fix it and said I have no problem paying the difference. So I gave her $10 and I was told no change because of MY mistake or it had to be exact change. She was very unprofessional. I had to cancel the order and then go in to reorder.
Zayden Rei
The lady behind the counter did the textbook of "taking my order," no positive personality, or helping me beyond that could be found... though she helped the regulars and smiled at them... I was just a customer.
Atmosphere: 2
Food: 3
Service: 1
kenneth dill
Did you stop getting cheese? Every time I come to get a double whopper with extra cheese they never put any cheese on it I'll just stop going to that place hope they
Atmosphere: 1
Food: 1
Service: 1
Lily Ann
It was not a pleasant experience, at the window, the lady was rude, but asked us to pull up. We did and waited for a very long time, 40ish minutes more specifically. The only redeeming quality of this establishment was the assistant manager who came out to the car and offered us a refund because they gave our food to someone else. He refunded the money and had our food made, but even then one if the people seemed frustrated that we were getting the food we had waited for. Weird environment.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Impossible Whopper
crystal story
This place needs employees!! I am not sure why the problem is as bad as it is and my desperately loves chicken fries but I have seen the dining room closed after I did a mobile order that was paid for but still had to wait for them to service one car at a time in the drive-thru. From order to hand-off, one vehicle at a time. Did I mention that I did a mobile order that was already paid for? 15+ minutes in drive-thru. If you need a job, please apply! It is ridiculous!
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
Tried to order breakfast for my office, nothing crazy, it was about 30 biscuits. First they left me on hold for over an hour. Then I showed up to the location only for them to tell me that ordering that many biscuits would clean them out and they could not fulfill my order. I would not recommend this place.
Wanda that works the front counter at 1400 Columbus Parkway in Oplekia, AL is the friendliness person. Her smile and attitude is why, I will stop there before the other restaurants around them. Wanda is very inviting.
Atmosphere: 5
Food: 5
Service: 5
Clean store, efficient friendly staff.
Atmosphere: 4
Food: 4
Service: 4
The Royal chicken sandwich with bacon cooked hard and swiss cheese. It was made fresh one of the best sandwiches I ever had.
NEVER go to this Burger King. It was 4pm on Saturday 12/16/23. I went through the drive thru. Your store was compl dead no customers. I was asked to hold when I went through the drive thru. I waited 10 minutes and asked are you ready now, and was told no "I told you to wait." That shows the employees do not care about the place they work. Just close that Burger King now if you can not find people that want to work there. I will never stop by this store again.
Atmosphere: 1
Service: 1
I was pleasantly surprised after seeing the negative reviews. Our experience was very positive. It wasn't very busy and our orders were taken immediately. We got our drinks and the food was ready shortly thereafter. Everything was very hot and well prepared. I really enjoyed my burger and fries. I like that is a small unless you upsize to a medium. Small fry and drink is plenty for me. I would have given this 5 stars except that there was a big mess in front of the trash can that needed to be cleaned up and it was hard to find a table that didn't need a cleaning. The bathroom also could have used a clean up.
Best burgers around, everything else is ok. The service is ok. Not as good as it used to be. i guess times are changing everywhere not just here. But the atmosphere is exactly like I remember it from being a kid.
Atmosphere: 5
Food: 3
Service: 4
The system is either down or they take 45 minutes to move 4 cars through drive
Atmosphere: 2
Food: 3
Service: 1
Good fast service as always . Good job ?Kid-friendliness: Order 2double cheese burger meals large Fri large drinks and 2ice cream s for under 13.00 no coupons needed I posted my recipeWheelchair accessibility: Excellent ramp going into business and Handicap accessible bathrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Hamburger, Impossible Whopper
Restaurantji Recommends
The food was good, but the manager was not very good. I ordered 3 Whoppers with cheese. They attempted to give me 3 whopper, Jr's with cheese. I tried to fix it and said I have no problem paying the difference. So I gave her $10 and I was told no change because of MY mistake or it had to be exact change. She was very unprofessional. I had to cancel the order and then go in to reorder.
The lady behind the counter did the textbook of "taking my order," no positive personality, or helping me beyond that could be found... though she helped the regulars and smiled at them... I was just a customer.
Atmosphere: 2
Food: 3
Service: 1
Did you stop getting cheese? Every time I come to get a double whopper with extra cheese they never put any cheese on it I'll just stop going to that place hope they
Atmosphere: 1
Food: 1
Service: 1
It was not a pleasant experience, at the window, the lady was rude, but asked us to pull up. We did and waited for a very long time, 40ish minutes more specifically. The only redeeming quality of this establishment was the assistant manager who came out to the car and offered us a refund because they gave our food to someone else. He refunded the money and had our food made, but even then one if the people seemed frustrated that we were getting the food we had waited for. Weird environment.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Impossible Whopper
This place needs employees!! I am not sure why the problem is as bad as it is and my desperately loves chicken fries but I have seen the dining room closed after I did a mobile order that was paid for but still had to wait for them to service one car at a time in the drive-thru. From order to hand-off, one vehicle at a time. Did I mention that I did a mobile order that was already paid for? 15+ minutes in drive-thru. If you need a job, please apply! It is ridiculous!
Atmosphere: 1
Food: 1
Service: 1