I absolutely ADORE the morning crew. They are fun, authentic, and provide real raw customer service. I enjoy seeing their faces everyday when I get my usual coffee and having our quick window chat! They are, hands down, the best.
Atmosphere: 5
Food: 5
Service: 5
Morgan Sims
Something needs to be done about this location it is the only so horrible.Mobile order placed 30 minutes in advance and still not ready when I arrive and people in line are steadily getting theirs when they just ordered.They don’t prioritize delivery or mobile orders at all.Manager is overheard being stark about customers and to staff.Hope something can be done because it has been like this for a year.
Paul Scott
All Dunkin' Donuts are good in my book
Atmosphere: 5
Food: 5
Service: 5
Kevin Godwin
Picked up doughnuts for clients. Rolled in about 8am and the doughnuts were already hard and looked old.
Food: 1
Service: 2
Jeremy Taunton
Coffee ☕ and donuts ?. Donuts ? and coffee ☕. Everything was fresh. I was the only person in line and there was no waiting. I'm sure this isn't always the case.
Atmosphere: 4
Food: 4
Service: 5
Misses DeeDee
Had to wait about 15 minutes for decaffeinated coffee. Staff apologized for it, though .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Croissant, Egg and Cheese
Alexandria Hicks
The two ladies who helped me figure out exactly what coffee suited my dietary restrictions and went above and beyond!!! Because of them I will be coming back for every one of my daughters appointments out here, im so sorry I didn’t get more names one lady was blonde one had brown short hair,Regardless their patience made my day!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Egg and Cheese, Donuts
Sandy Flores
Great customer service ?. So important.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
deborah hunt
Just needed to make a directional correction
Nancy M.
I ordered the avocado toast. the first time that I ordered it was excellent. complete with bacon bits and all. since it was so good, I went back again. This time they left off the bacon bits so wasn't quite as good. went back again and they again left off the bacon bits and the toast was so hard I couldn't bite it. That's it, I won't be going back to the Opelika DD!
my friend and i spoke with tammie, literally the best customer service i’ve experienced, she greeted me with a smile and made great small talk while making my drink, she made me the tammie special, 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Latte
eric monroe
Location is inside a gas station. Can’t expect a great atmosphere but the food was good.
Atmosphere: 3
Food: 4
Service: 3
GalacticLion
OMG!! He listen to me. Nobody ever listen and mess my ice coffee but today was different and after three stores this one made it right.
Atmosphere: 5
Service: 5
johnathan turner
Incredibly slow. Either mobile order or just go through the drive thru.
Atmosphere: 2
Food: 3
Service: 2
April Holdridge
My latte is always perfect but it’s the fantastic customer service lately that has me leaving this review. I’m not sure who hired the gentleman that has served me the last two times but kiddos to you. I had almost quit coming due to a few rude female works in the past. Keep up the good work Opelika Dunkin. You rock!
I absolutely ADORE the morning crew. They are fun, authentic, and provide real raw customer service. I enjoy seeing their faces everyday when I get my usual coffee and having our quick window chat! They are, hands down, the best.
Atmosphere: 5
Food: 5
Service: 5
Something needs to be done about this location it is the only so horrible.Mobile order placed 30 minutes in advance and still not ready when I arrive and people in line are steadily getting theirs when they just ordered.They don’t prioritize delivery or mobile orders at all.Manager is overheard being stark about customers and to staff.Hope something can be done because it has been like this for a year.
All Dunkin' Donuts are good in my book
Atmosphere: 5
Food: 5
Service: 5
Picked up doughnuts for clients. Rolled in about 8am and the doughnuts were already hard and looked old.
Food: 1
Service: 2
Coffee ☕ and donuts ?. Donuts ? and coffee ☕. Everything was fresh. I was the only person in line and there was no waiting. I'm sure this isn't always the case.
Atmosphere: 4
Food: 4
Service: 5
Had to wait about 15 minutes for decaffeinated coffee. Staff apologized for it, though .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Croissant, Egg and Cheese
The two ladies who helped me figure out exactly what coffee suited my dietary restrictions and went above and beyond!!! Because of them I will be coming back for every one of my daughters appointments out here, im so sorry I didn’t get more names one lady was blonde one had brown short hair,Regardless their patience made my day!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Egg and Cheese, Donuts
Great customer service ?. So important.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Just needed to make a directional correction
I ordered the avocado toast. the first time that I ordered it was excellent. complete with bacon bits and all. since it was so good, I went back again. This time they left off the bacon bits so wasn't quite as good. went back again and they again left off the bacon bits and the toast was so hard I couldn't bite it. That's it, I won't be going back to the Opelika DD!
Restaurantji Recommends
my friend and i spoke with tammie, literally the best customer service i’ve experienced, she greeted me with a smile and made great small talk while making my drink, she made me the tammie special, 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Latte
Location is inside a gas station. Can’t expect a great atmosphere but the food was good.
Atmosphere: 3
Food: 4
Service: 3
OMG!! He listen to me. Nobody ever listen and mess my ice coffee but today was different and after three stores this one made it right.
Atmosphere: 5
Service: 5
Incredibly slow. Either mobile order or just go through the drive thru.
Atmosphere: 2
Food: 3
Service: 2
My latte is always perfect but it’s the fantastic customer service lately that has me leaving this review. I’m not sure who hired the gentleman that has served me the last two times but kiddos to you. I had almost quit coming due to a few rude female works in the past. Keep up the good work Opelika Dunkin. You rock!
Atmosphere: 5
Food: 5
Service: 5