Been going here for years but over the last couple this place has really gone downhill. Their attitudes and customer service are horrible. They never have food ready and are unwilling to make more. They just say they’re out or to come back in 15-20 minutes. When you do get to order they don’t care what you ask for. They just put whatever they want in a box and sling it out the window to you. Last 2 times I’ve gone for a famous bowl. (Potatoes, gravy, chicken, cheese, and corn) they left the corn and cheese out on one. The second they left the chicken out. Last time we pulled up to the drive through we were yelled at and told “I got 20 people in this damn lobby so the drive through is closed for now, you gone have to come inside if you want food from here”. It’s to the point now where it’s worth it to drive all the way to Auburn to the other location instead of dealing with these lazy, rude workers and I live 2 minutes from it. This place needs all new management and staff.
Atmosphere: 1
Food: 1
Service: 1
Mirry H
They are always out of something and they're too lazy to make more. After paying for $65 worth of food for a family event online, they didn't care to call the number and inform us of outages. They just let you go up there thinking the order is ready, when it's not. They also have terrible attitudes like it's our fault they work there. If you don't have customer service skills, then don't work for a place that needs those skills!
Atmosphere: 1
Food: 1
Service: 1
Johnnie Patterson
They have a big delicious chicken sandwich and a nice wrap to hold it with wonderful service but delicious
Atmosphere: 5
Psideways02
Very slow service
Teffany Smallwood
I have to be honest, I went inside and left without ordering a damn thing. The whole restaurant smelled like a toilet not chicken.?
Atmosphere: 1
Food: 1
Service: 1
Dan Broadwater
Great staff, fast
Atmosphere: 5
Food: 5
Service: 5
Robin Ellis
I use the drive thru, it's a weakness ?
Food: 5
Service: 5
Asasha Dowdell
Parking: Plenty of parking with wheel chair accessible.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Fried Chicken
Jay Schryer
Wheelchair accessibility: It is fully accessible, although the bathroom is a little small for a wheelchair.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Regina Ivey
The person who took my order and gave me my food was rude for no reason. I could tell she had an attitude when I was ordering my food. Disgusting individual. Don't take your issues out on paying customers. I will not be going back this KFC. My money will be spent where appreciated. Asked for honey mustard and was told the next time there will be a charge. The ton used was awful. I will pray you young lady.
Food tasted bland and greasy. It actually made my wife Ill. We won't be eating there again.
Food: 2
Service: 2
Recommended dishes: Fried Chicken
Francine Tucker
Great chicken sandwich. It's huge! No long wait to order or pick up. Better than a hamburger place for fast food. Cashiers,servers friendly.
Atmosphere: 3
Food: 3
Service: 3
Hayley Netro
Pathetic pathetic. Not even worth 1 star. We walked in the worker locked the door and it was only 2 pm. Then we told the other worker that why they locked the door with us in there and she made me open the door . Saying that no it wasn’t and she roller her eyes. Disrespectful, nasty, just
Atmosphere: 1
Food: 1
Service: 1
His Baby
Food and service was ok. But this location had an odor that smelled pretty bad on the inside. It almost smelled like sewer or plumbing issues they were having. Needless to say we were hungry and ate and go on out of there. ?
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Tenders Combo
brandon howard
The food and and service were good no complaints, but my car payed the price trying to navigate to potholes and broken asphalt in your parking lot.
Been going here for years but over the last couple this place has really gone downhill. Their attitudes and customer service are horrible. They never have food ready and are unwilling to make more. They just say they’re out or to come back in 15-20 minutes. When you do get to order they don’t care what you ask for. They just put whatever they want in a box and sling it out the window to you. Last 2 times I’ve gone for a famous bowl. (Potatoes, gravy, chicken, cheese, and corn) they left the corn and cheese out on one. The second they left the chicken out. Last time we pulled up to the drive through we were yelled at and told “I got 20 people in this damn lobby so the drive through is closed for now, you gone have to come inside if you want food from here”. It’s to the point now where it’s worth it to drive all the way to Auburn to the other location instead of dealing with these lazy, rude workers and I live 2 minutes from it. This place needs all new management and staff.
Atmosphere: 1
Food: 1
Service: 1
They are always out of something and they're too lazy to make more. After paying for $65 worth of food for a family event online, they didn't care to call the number and inform us of outages. They just let you go up there thinking the order is ready, when it's not. They also have terrible attitudes like it's our fault they work there. If you don't have customer service skills, then don't work for a place that needs those skills!
Atmosphere: 1
Food: 1
Service: 1
They have a big delicious chicken sandwich and a nice wrap to hold it with wonderful service but delicious
Atmosphere: 5
Very slow service
I have to be honest, I went inside and left without ordering a damn thing. The whole restaurant smelled like a toilet not chicken.?
Atmosphere: 1
Food: 1
Service: 1
Great staff, fast
Atmosphere: 5
Food: 5
Service: 5
I use the drive thru, it's a weakness ?
Food: 5
Service: 5
Parking: Plenty of parking with wheel chair accessible.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Fried Chicken
Wheelchair accessibility: It is fully accessible, although the bathroom is a little small for a wheelchair.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
The person who took my order and gave me my food was rude for no reason. I could tell she had an attitude when I was ordering my food. Disgusting individual. Don't take your issues out on paying customers. I will not be going back this KFC. My money will be spent where appreciated. Asked for honey mustard and was told the next time there will be a charge. The ton used was awful. I will pray you young lady.
Food: 4
Service: 1
Recommended dishes: 3 PC Chicken Box
Restaurantji Recommends
Food tasted bland and greasy. It actually made my wife Ill. We won't be eating there again.
Food: 2
Service: 2
Recommended dishes: Fried Chicken
Great chicken sandwich. It's huge! No long wait to order or pick up. Better than a hamburger place for fast food. Cashiers,servers friendly.
Atmosphere: 3
Food: 3
Service: 3
Pathetic pathetic. Not even worth 1 star. We walked in the worker locked the door and it was only 2 pm. Then we told the other worker that why they locked the door with us in there and she made me open the door . Saying that no it wasn’t and she roller her eyes. Disrespectful, nasty, just
Atmosphere: 1
Food: 1
Service: 1
Food and service was ok. But this location had an odor that smelled pretty bad on the inside. It almost smelled like sewer or plumbing issues they were having. Needless to say we were hungry and ate and go on out of there. ?
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Tenders Combo
The food and and service were good no complaints, but my car payed the price trying to navigate to potholes and broken asphalt in your parking lot.
Atmosphere: 3
Food: 4
Service: 4