Five stars for Haley J.ZERO for GM Jordan.My family and I went to Olive Garden in Opelika tonight for our daughter's birthday. There were 14 of us in the party. I called when the store opened and went ahead and was put on the waitlist and was asked to arrive 15 minutes early to notify them that we were there and that we wouldn't have to wait long. We waited and hour and fifteen minutes to be seated. Our waitress Haley J. was AMAZING. She apologized multiple times for our wait, was very accommodating and pleasant even though most of our party was hangry by that time. Haley had to share the table with a less experienced waitress and when it came time to pay, the orders were scrambled in the system. Haley asked Jordan Morris three times for assistance to get the checks sorted, he ignored her so I went to try to help. Haley thought she had it figured out so I walked away. She then came back to our table on the verge of tears saying that she was just going to cover our $300 check to which we disagreed and I went to help her again. As I was helping her, Jordan came up behind me, completely disregarded the fact that I was standing there and told Haley "let's just pass out the checks" THE CHECKS WERENT CORRECT AND HE WOULDN'T HELP FIX THEM!!! He nor any other manager that was on duty tonight deserves their position. To leave an employee hanging like that then act like she was the reason we were held up for 45 extra minutes was absolutely ridiculous. After everyone in my party paid and walked away, Haley was left in tears. I hope that she finds employment elsewhere and that he finds unemployment. I, nor any of my family will frequent an establishment that allows their managers to treat their employees this way and you should be ashamed. Not only did he not help her but he embarrassed her, ignored me (the customer) and walked away without asking wither of us if he could help. Do better.
Atmosphere: 5
Food: 5
Service: 5
G Mills
My first time at an Olive Garden the food wasn't bad but this is more of a quantity over quality type of place. I did really enjoy the artichoke and spinach dip with the breadsticks and the zuppa toscana soup and the service was
My daughter and I went for dinner, we had Adam as our server. Let me say this Adam is the absolute best server I have ever had at any restaurant! He checked on us multiple extra times made sure everything we had was correct and fresh.. offered refills and extras on every visit. He always had a smile and offered small talk, but you know not to much where you feel like you can't eat your food. We left him a tip more than the bill because of course he deserved it, and the highlight of the evening was my daughter caught a glimpse of him doing the happy dance afterwards.Parking: It was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu, Chicken Alfredo
Lora King
We came in really late on a weeknight. Had exceptional service. Great food. Decor could use a little dusting, but otherwise a very clean restaurant.
Great customer service!
Atmosphere: 4
Food: 4
Service: 5
I recommend the chicken alfredo pasta
Atmosphere: 5
Food: 5
Service: 5
Awesome! They prepared a table for my 82 year old mom that can't walk far! Plus our waitress was extra nice!
Atmosphere: 5
Food: 5
Service: 5
1st time dining here, and it was great.Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Alfredo Fettuccine Alfredo Tossed with Sautéed Shrimp
Good pasta good service!
Atmosphere: 5
Food: 5
Service: 5
Our waitress was great. I was terribly disappointed in the food. It had been many years since I had been to Olive garden and the bill was staggering.
Atmosphere: 3
Food: 1
Service: 5
Our server Angel was an angel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Never Ending Dipping Sauces for Breadsticks
The atmosphere was nice, but the food didn't taste good to me.
Atmosphere: 4
Food: 1
Service: 3
The waiter was great and very friendly . The food was great, as well as the appetizers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Chicken Parmesan
Very good price and quality
Restaurantji Recommends
Always great experience!
Atmosphere: 5
Food: 5
Service: 5
Five stars for Haley J.ZERO for GM Jordan.My family and I went to Olive Garden in Opelika tonight for our daughter's birthday. There were 14 of us in the party. I called when the store opened and went ahead and was put on the waitlist and was asked to arrive 15 minutes early to notify them that we were there and that we wouldn't have to wait long. We waited and hour and fifteen minutes to be seated. Our waitress Haley J. was AMAZING. She apologized multiple times for our wait, was very accommodating and pleasant even though most of our party was hangry by that time. Haley had to share the table with a less experienced waitress and when it came time to pay, the orders were scrambled in the system. Haley asked Jordan Morris three times for assistance to get the checks sorted, he ignored her so I went to try to help. Haley thought she had it figured out so I walked away. She then came back to our table on the verge of tears saying that she was just going to cover our $300 check to which we disagreed and I went to help her again. As I was helping her, Jordan came up behind me, completely disregarded the fact that I was standing there and told Haley "let's just pass out the checks" THE CHECKS WERENT CORRECT AND HE WOULDN'T HELP FIX THEM!!! He nor any other manager that was on duty tonight deserves their position. To leave an employee hanging like that then act like she was the reason we were held up for 45 extra minutes was absolutely ridiculous. After everyone in my party paid and walked away, Haley was left in tears. I hope that she finds employment elsewhere and that he finds unemployment. I, nor any of my family will frequent an establishment that allows their managers to treat their employees this way and you should be ashamed. Not only did he not help her but he embarrassed her, ignored me (the customer) and walked away without asking wither of us if he could help. Do better.
Atmosphere: 5
Food: 5
Service: 5
My first time at an Olive Garden the food wasn't bad but this is more of a quantity over quality type of place. I did really enjoy the artichoke and spinach dip with the breadsticks and the zuppa toscana soup and the service was
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Spinach-Artichoke Dip, Zuppa Toscana
My daughter and I went for dinner, we had Adam as our server. Let me say this Adam is the absolute best server I have ever had at any restaurant! He checked on us multiple extra times made sure everything we had was correct and fresh.. offered refills and extras on every visit. He always had a smile and offered small talk, but you know not to much where you feel like you can't eat your food. We left him a tip more than the bill because of course he deserved it, and the highlight of the evening was my daughter caught a glimpse of him doing the happy dance afterwards.Parking: It was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu, Chicken Alfredo
We came in really late on a weeknight. Had exceptional service. Great food. Decor could use a little dusting, but otherwise a very clean restaurant.
Atmosphere: 4
Food: 5
Service: 5