You can sense when someone doesn't want to be at work. That was apparent today. Order wasn't correct. Attitude was "so-so". Disappointing.
Atmosphere: 3
Food: 4
Service: 2
Granny Sandy Pouncey
Great, when they are serving the Zensation Salads. They don't serve them all the time. I only go when they post the Zensation sign.Wheelchair accessibility: Only 2 parking spaces marked. I never go in there.
Atmosphere: 1
Food: 5
Service: 3
Jenn “Jai” Mc
I just went through the drive through and the cashier (Jessica) while making my drink wipes her nose and proceeded to grab the lid to put on my cup. I asked her to wash her hands and give me a refund. She starts talking to another employee about me asking her to wash her hands. Girl that's nasty and I will not be returning to that location.
Atmosphere: 1
Food: 1
Service: 1
Patience Sanders
Great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Things with Cheddar Bites, Traditional
Dip dip supporter
This is the nastiest restaurant I've ever been in I went through the drive through but had to come in the lobby because there was no sauce on my wings I explained to the woman that I like sauce on my wings and that the wings were fried to a crisp I'm not paying 15 dollars for something I Can't eat she took the wings and told the girl to put sauce on them she handed them right back to me I said ma'am I want them recooked because they were hard an had no sauce she then proceeded to tell me that she has the right to refuse service to anyone that she wants to an that she was refusing service to me I guess because she didn't want to recook my food so I took my money and went to another restaurant I will never attempt to eat here again the managers name was Jessica she was short and chunky with blonde hair she is the most rude person I have ever met she really shouldn't be in customer service much less be a manager. Don't eat at this Zaxby's.
Atmosphere: 1
Food: 1
Service: 1
Wanda LaShae
I have no complaints other than "let up off the salt a little "
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Tenders
Tyler Gibson
Awful. Door is locked at 11:22am on a Wednesday. Food and service is
Atmosphere: 1
Food: 1
Service: 1
Toni Michelle
TERRIBLE! The lobby was destroyed. The people that worked in this establishment were all miserable. No one at all smiled once. They got our food wrong not once not twice. But three solid times. We finally gave up asking. The food made my entire family sick. Still sick currently from eating lunch here today ! Totally disgusted. Only snapped one pic. Highly advise against this location. Again you can clearly see in the pic that the peopleWorking at this establishment do not care at all. They were not busy. No excuse for such a sloppy restaurant. We even had to wipe our own table down!!! And the people that worked here allowed it instead of doing it themselves.
Atmosphere: 1
Food: 1
Service: 1
zac yarbrough
Terrible restaurant, one of the lower end Zaxbys. 89 on their health inspection, which shows. Ice machine doesn’t work. No ice in the coke machine. The coke had really bad taste to it as well we didn’t even drink our drinks. Chicken tasted like it was cooked in old grease. Whoever is in charge of this place absolutely doesn’t care obviously.
Bernice Benton
Please adjust the temperature….50 degrees outside and 40 and below inside the restaurant. Everyone is not comfortable eating with their coats and hats on!
HORRIBLE customer service! Employees are very rude they show no respect for you or any other customers. My food and sauces were thrown into the bag and when I mentioned I did not have my correct sauce I got sauce thrown across the counter to me.
Atmosphere: 1
Food: 4
Service: 1
Lora King
Food was fine, but place was filthy. Cashier was GREAT, but place was disgusting.Floor needs a serious degreasing, as with wet shoes from the rain outside, we were sliding all over the place. Top of the table was clean, but the edge was sticky and goopy. I leaned to look out the window, and the sticky goop on the top of the booth, between the bench seats on each side, got onto my arm. I had to go wash it off in the restroom. No hot water at the sink, and a black slimy thing hung from the faucet when the water was running.We ate as fast as we could, touched as little as we could, and got out of there as fast as we could!
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Cobb Salad
David Law
Staff apparently sets their own hours and closes early.
Service: 1
Madison Butler
My husband and I were asked to pull up at the drive thru to wait on our order, and we waited for about 20 minutes. One of the workers came out to our truck and apologized for the wait and asked if we wanted to add something to our “order on them”. My husband and I didn’t want anything else, but we settled on an order of fried pickles. The young lady came back out and said that the general manager was going to give us a refund as an apology for our wait. Honestly, my husband and I did not mind waiting, but we were impressed by the customer service and sincere apologies from all the staff.Oh and the food was great as always.Thanks Zaxby’s for hiring such great workers.
Atmosphere: 5
Food: 5
Service: 5
Lauren Ivester
Pulled up to the drive thru at 8:46pm. Was told they were closed and could take our order. Multiple cars in line in front of us. Closing time is 9pm.
You can sense when someone doesn't want to be at work. That was apparent today. Order wasn't correct. Attitude was "so-so". Disappointing.
Atmosphere: 3
Food: 4
Service: 2
Great, when they are serving the Zensation Salads. They don't serve them all the time. I only go when they post the Zensation sign.Wheelchair accessibility: Only 2 parking spaces marked. I never go in there.
Atmosphere: 1
Food: 5
Service: 3
I just went through the drive through and the cashier (Jessica) while making my drink wipes her nose and proceeded to grab the lid to put on my cup. I asked her to wash her hands and give me a refund. She starts talking to another employee about me asking her to wash her hands. Girl that's nasty and I will not be returning to that location.
Atmosphere: 1
Food: 1
Service: 1
Great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Things with Cheddar Bites, Traditional
This is the nastiest restaurant I've ever been in I went through the drive through but had to come in the lobby because there was no sauce on my wings I explained to the woman that I like sauce on my wings and that the wings were fried to a crisp I'm not paying 15 dollars for something I Can't eat she took the wings and told the girl to put sauce on them she handed them right back to me I said ma'am I want them recooked because they were hard an had no sauce she then proceeded to tell me that she has the right to refuse service to anyone that she wants to an that she was refusing service to me I guess because she didn't want to recook my food so I took my money and went to another restaurant I will never attempt to eat here again the managers name was Jessica she was short and chunky with blonde hair she is the most rude person I have ever met she really shouldn't be in customer service much less be a manager. Don't eat at this Zaxby's.
Atmosphere: 1
Food: 1
Service: 1
I have no complaints other than "let up off the salt a little "
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Tenders
Awful. Door is locked at 11:22am on a Wednesday. Food and service is
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE! The lobby was destroyed. The people that worked in this establishment were all miserable. No one at all smiled once. They got our food wrong not once not twice. But three solid times. We finally gave up asking. The food made my entire family sick. Still sick currently from eating lunch here today ! Totally disgusted. Only snapped one pic. Highly advise against this location. Again you can clearly see in the pic that the peopleWorking at this establishment do not care at all. They were not busy. No excuse for such a sloppy restaurant. We even had to wipe our own table down!!! And the people that worked here allowed it instead of doing it themselves.
Atmosphere: 1
Food: 1
Service: 1
Terrible restaurant, one of the lower end Zaxbys. 89 on their health inspection, which shows. Ice machine doesn’t work. No ice in the coke machine. The coke had really bad taste to it as well we didn’t even drink our drinks. Chicken tasted like it was cooked in old grease. Whoever is in charge of this place absolutely doesn’t care obviously.
Please adjust the temperature….50 degrees outside and 40 and below inside the restaurant. Everyone is not comfortable eating with their coats and hats on!
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
HORRIBLE customer service! Employees are very rude they show no respect for you or any other customers. My food and sauces were thrown into the bag and when I mentioned I did not have my correct sauce I got sauce thrown across the counter to me.
Atmosphere: 1
Food: 4
Service: 1
Food was fine, but place was filthy. Cashier was GREAT, but place was disgusting.Floor needs a serious degreasing, as with wet shoes from the rain outside, we were sliding all over the place. Top of the table was clean, but the edge was sticky and goopy. I leaned to look out the window, and the sticky goop on the top of the booth, between the bench seats on each side, got onto my arm. I had to go wash it off in the restroom. No hot water at the sink, and a black slimy thing hung from the faucet when the water was running.We ate as fast as we could, touched as little as we could, and got out of there as fast as we could!
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Cobb Salad
Staff apparently sets their own hours and closes early.
Service: 1
My husband and I were asked to pull up at the drive thru to wait on our order, and we waited for about 20 minutes. One of the workers came out to our truck and apologized for the wait and asked if we wanted to add something to our “order on them”. My husband and I didn’t want anything else, but we settled on an order of fried pickles. The young lady came back out and said that the general manager was going to give us a refund as an apology for our wait. Honestly, my husband and I did not mind waiting, but we were impressed by the customer service and sincere apologies from all the staff.Oh and the food was great as always.Thanks Zaxby’s for hiring such great workers.
Atmosphere: 5
Food: 5
Service: 5
Pulled up to the drive thru at 8:46pm. Was told they were closed and could take our order. Multiple cars in line in front of us. Closing time is 9pm.
Atmosphere: 1
Food: 1
Service: 1