Food is really good and reasonably priced. Will return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Finger Dinner 4pc
Daniel Crissey
Super yummy food. Very clean. It’s my very first time at jacks. LOVE
Atmosphere: 5
Food: 5
Service: 5
Halsey Lague
Ordered a chicken sandwich and the patty was extremely small like the size of two chicken nuggets stuck together. It was also not great quality. The chicken tenders served in the kids meals were also hardly big enough to actually call a chicken tenders. The chicken was dry and some of the breading was soggy. Looked nothing like it does on the menu when you drive up. The lemonade just plain sucks. For $45 bucks I feel like I got totally ripped off. Will not be eating here again.
Food: 1
Service: 3
Recommended dishes: Chicken Sandwich
quartzboye
They cannot tell the difference between a chicken and fish sandwich.
Atmosphere: 1
Food: 1
Service: 1
Walter Thomas
Convenient to 431 when you want a quick bite. Only note would be to be prepared to wait for chicken items after 6pm. It makes sense to only prepare as needed so no one gets dry chicken. But stick to burgers if you're in a hurry.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Bacon Combo, Double Cheese Combo, Chicken Sandwich, Big Jack, French Fries
Christine Gibson
I've only ordered through drive through. Food was decentHowever several times I've used the app to order deals i received and at times they don't honor them. Sometimes they do, and sometimes they don't. They need this to make sense. Even had one cashier get rude with me and tell me "well you'll need to pay for it. Don't know why people expect things for free". I didn't pay, and left. Haven't been back since.
Atmosphere: 3
Food: 4
Service: 1
Axiom Logistics Group, LLC
Thank you. Route 431 is a long stretch from FL to ATL and there is no truck parking along the way. I didn't make a mess or leave any trash and I suspect that is why you allowed us trucks to park in your very nice big parking lot. Thank you from the deepest part of my heart, believe it or not us truckers need safe places to park at night. So once again. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Lavern James
THE WORST CUSTOMER SERVICE IN HISTORY!! NEVER HAVE ANY CHICKEN!! ALWAYS WAIT 30 MINUTES OR MORE! STAFF TALK TO YOU LIKE GHETTO GOONS!! $30 FOR 10 PIECES OF CHICKEN ONE SIDE!! NO THANKS!!?
MsShy50
I ordered a big bacon sandwich, but instead i got a dry chicken sandwich with just pickles on It.
Atmosphere: 3
Food: 3
Service: 2
Blooming Flower
**Sat. 1/20/24** So GREAT!! Just Had To Get The Fried Bologna, Egg & Cheese On Texas Toast Combo - It's The Bomb!! Thanks! For Bringing It Back! Keep It On The Menu As A Regular Item.**Fri. 1/19/24** Great Location In Phenix City, AL. New, HUGE & Clean. Employees Are Friendly, Efficient, Helpful & Professional. Food Is ?, Fresh & Delicious. Stop In & See For Yourself.***THERE'S NO REASON FOR THIS JACK'S TO ONLY BE RATED 2.9 - 4.9 BUT NOT 2.9! IT'S EXCEPTIONAL! & DEFINITELY UNRATED!!***Parking: Large Parking Lot & Offers "BIG RIG" Parking For Customers. NO DROPPING TRAILERS! Keep It Clean & DON'T TRASH IT!!
It’s a great family friendly restaurant with tons of parking. When they built the restaurant they converted the land next door into a huge parking lot for both cars and big rigs. Family friendly for big class ‘A’ RVs too. I generally get the deluxe breakfast with chicken and a large Dr Pepper. Bathroom is really clean too. Tell them if something is wrong with it and they’re busting a gut to get it fixed. They have a special on for dinner after 4 PM. It’s only $6 and clearly posted on the doors.
Teresa N
It was a terrible dining experience. Will not revisit.
Atmosphere: 1
Food: 1
Service: 1
SauRock NextGen
Home made Hot&Spicy sauce was really great. Highly recommend.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Pies, Big Jack, French Fries
Charles
Very clean dining room and restroom, wide variety of seating options both inside and out, fair prices, nice staff, definitely a good stop on the way to or from Atlanta.
Atmosphere: 5
Food: 5
Service: 5
Linda Mccain
We there at 2:15 was ignored then finally after 5 minutes we started leaving and the man in back yelled did y'all take their order, one of the girls said no.The other girl said our register is not open right now.They never said hi welcome, nothing.
Food is really good and reasonably priced. Will return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Finger Dinner 4pc
Super yummy food. Very clean. It’s my very first time at jacks. LOVE
Atmosphere: 5
Food: 5
Service: 5
Ordered a chicken sandwich and the patty was extremely small like the size of two chicken nuggets stuck together. It was also not great quality. The chicken tenders served in the kids meals were also hardly big enough to actually call a chicken tenders. The chicken was dry and some of the breading was soggy. Looked nothing like it does on the menu when you drive up. The lemonade just plain sucks. For $45 bucks I feel like I got totally ripped off. Will not be eating here again.
Food: 1
Service: 3
Recommended dishes: Chicken Sandwich
They cannot tell the difference between a chicken and fish sandwich.
Atmosphere: 1
Food: 1
Service: 1
Convenient to 431 when you want a quick bite. Only note would be to be prepared to wait for chicken items after 6pm. It makes sense to only prepare as needed so no one gets dry chicken. But stick to burgers if you're in a hurry.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Bacon Combo, Double Cheese Combo, Chicken Sandwich, Big Jack, French Fries
I've only ordered through drive through. Food was decentHowever several times I've used the app to order deals i received and at times they don't honor them. Sometimes they do, and sometimes they don't. They need this to make sense. Even had one cashier get rude with me and tell me "well you'll need to pay for it. Don't know why people expect things for free". I didn't pay, and left. Haven't been back since.
Atmosphere: 3
Food: 4
Service: 1
Thank you. Route 431 is a long stretch from FL to ATL and there is no truck parking along the way. I didn't make a mess or leave any trash and I suspect that is why you allowed us trucks to park in your very nice big parking lot. Thank you from the deepest part of my heart, believe it or not us truckers need safe places to park at night. So once again. Thank you.
Atmosphere: 5
Food: 5
Service: 5
THE WORST CUSTOMER SERVICE IN HISTORY!! NEVER HAVE ANY CHICKEN!! ALWAYS WAIT 30 MINUTES OR MORE! STAFF TALK TO YOU LIKE GHETTO GOONS!! $30 FOR 10 PIECES OF CHICKEN ONE SIDE!! NO THANKS!!?
I ordered a big bacon sandwich, but instead i got a dry chicken sandwich with just pickles on It.
Atmosphere: 3
Food: 3
Service: 2
**Sat. 1/20/24** So GREAT!! Just Had To Get The Fried Bologna, Egg & Cheese On Texas Toast Combo - It's The Bomb!! Thanks! For Bringing It Back! Keep It On The Menu As A Regular Item.**Fri. 1/19/24** Great Location In Phenix City, AL. New, HUGE & Clean. Employees Are Friendly, Efficient, Helpful & Professional. Food Is ?, Fresh & Delicious. Stop In & See For Yourself.***THERE'S NO REASON FOR THIS JACK'S TO ONLY BE RATED 2.9 - 4.9 BUT NOT 2.9! IT'S EXCEPTIONAL! & DEFINITELY UNRATED!!***Parking: Large Parking Lot & Offers "BIG RIG" Parking For Customers. NO DROPPING TRAILERS! Keep It Clean & DON'T TRASH IT!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Bacon Combo, Hashbrowns
Restaurantji Recommends
It’s a great family friendly restaurant with tons of parking. When they built the restaurant they converted the land next door into a huge parking lot for both cars and big rigs. Family friendly for big class ‘A’ RVs too. I generally get the deluxe breakfast with chicken and a large Dr Pepper. Bathroom is really clean too. Tell them if something is wrong with it and they’re busting a gut to get it fixed. They have a special on for dinner after 4 PM. It’s only $6 and clearly posted on the doors.
It was a terrible dining experience. Will not revisit.
Atmosphere: 1
Food: 1
Service: 1
Home made Hot&Spicy sauce was really great. Highly recommend.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Pies, Big Jack, French Fries
Very clean dining room and restroom, wide variety of seating options both inside and out, fair prices, nice staff, definitely a good stop on the way to or from Atlanta.
Atmosphere: 5
Food: 5
Service: 5
We there at 2:15 was ignored then finally after 5 minutes we started leaving and the man in back yelled did y'all take their order, one of the girls said no.The other girl said our register is not open right now.They never said hi welcome, nothing.