McDonald's

3709 US-431, Phenix City
(607) 722-7414

Recent Reviews

wilcoerwin

Worst McDonalds I’ve been too in a long time. Waited 16 minutes for (1) cheeseburger and an ice cream sundae. Naturally the “ice cream machine was down.”Garbage establishment.

Atmosphere: 2

Food: 3

Service: 1

Jay O'Neal

I wasn’t able to order because the menu board was broken. The only other option was to go in the store and I was unable to do that, so I just went next door to Culver’s. It’s hard to offer food with no menu! One lane had a partially working menu, but the other lane was completely closed.Parking: The drive through was backed up because they had numerous cars waiting for food and they blocked the parking lot.

Atmosphere: 1

Food: 1

Service: 1

MRS THEDFORD

Floor is extremely slippery. Proceed with caution. Ordered at kiosk. Hot burger and fries served within 5 minutes.

Atmosphere: 4

Food: 5

Service: 5

Mr Ace

these prices are getting

Atmosphere: 2

Food: 3

Service: 2

Phillip7 White8

Why after 2+ months NONE of their drive through menu screens work? They are all off. Do we just guess what we want? And assume the order is right? Ridiculous

Royce Demps

I ordered a 10 piece nugget meal with a side of fries and a Large Coke. When i opened the bag, i saw 5 ROACHES inside the nugget box. There was also maggots in my fries. And when i pulled out of the drive thru, i saw Ronald Mcdonald staring at me from the corner of the building. Never coming here again

Dayton Berry

I was in Opelika this morning when I placed a mobile order on my cell phone.... I assumed it would order from the McDonald's of the parking lot in which I was sitting but I assumed wrong.... Apparently I ordered from the McDonald's about 25 mi away in Phenix City.... That being said I realize it was my fault however... When I tried to call the McDonald's in Phenix City at address 3709 the phone number says it's disconnected... I went inside the McDonald's I was at in Opelika and the manager there was trying to be helpful and also tried to call that McDonald's by looking them up on the internet etc and she also could not reach them and got a disconnected phone number. Anyways I got charged and I'm out the nine bucks I was trying to spend.... Just take careful note of which McDonald's is highlighted in your app!

Service: 1

Noel Minger

Came with my children was not greeted, girl kept sweeping, her family came in she started talking to them and they got their food didn’t even care that me and my children were standing there ready to order I walked out with my children and won’t ever return customer service is in hell, do

Atmosphere: 1

Service: 1

Jainish Patel

Worst service ever. Give "you" greet them nicely they don't even reply. They just ignore. Feels like everyone that works here hates their job. Rudest people/service. You rather go to the one on 80 by Walgreens. Just 3 to 4 min away from this nasty location

Private Glaszier

It's really good I rather enjoy the food ☺️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Edward Bradley

Drive thru..... polite, efficient, and friendly!!

Atmosphere: 5

Food: 5

Service: 5

Kim Jordan

Only ordered coffee at drive-thru. The young lady at window was pleasant and had a positive attitude.

Service: 5

Corey DiPiazza

I've tried this McDonalds enough times to know not to return. Rude staff (obviously not all), overcooked food, and early switches to lunch menu.

Atmosphere: 1

Food: 2

Service: 1

Eddie Long

It's McyD's.

Atmosphere: 3

Food: 3

Service: 3

Jack Lancaster

Got an awful case of food poisoning after eating here. Stay away from this

Atmosphere: 1

Food: 1

Service: 1

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