Me and my friend dined here and asked specifically if our plates came with beans, the waitress responded no. Our plates had beans, we sent them back and the burritos were remade and ONLY the burritos were sent back. No garnishments that were on our original plates that is clearly stated on the menu to be included with the meal. By the time our plates were fixed and brought back to the table the rest of our party had completely finished so we asked for to go plates and the garnishments for our plates. She attempted to charge us for each item because we were taking them Togo. But it was not by choice, our plates were incorrect and had to be sent back to the kitchen. We should not have been charged more for a mistake made by staff. This will be the last time any of us dine with them and we were regulars. This is the 2nd bad encounter in 2 weeks.
Atmosphere: 1
Food: 1
Service: 1
Brenna Smith
Food was amazing, prices are super reasonable. Always a good time, Everytime I've been here, I've been impressed with the food.
Atmosphere: 4
Food: 5
Service: 4
Charlene Rose
Great atmosphere! Great price! Very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cheese Dip, Chips and Salsa
Amber Gorman
While dining in is always pleasurable other than one specific server who always messes up our order, the carry out experience has not been up to par. I have ordered multiple menu items and when they're prepared for a to-go order they are lacking the condiments and toppings. When I asked to make sure that these are added to the order three different times I'm reassured they are included. I get home and they're not there. For example if you order pastor tacos in the restaurant you get cilantro and onions if you order it to go they do not give you cilantro and onions you get pico de Gallo. I have also ordered a large cheese dip and receive the dip and the chips but no salsa which is customary in a to-go order. I have also ordered dishes that come with cheese dip on top but when you order it to go there is no cheese dip. Check your bags before you walk out the door.
Atmosphere: 3
Food: 3
Service: 2
Robert Sanders
Probably the best Mexican restaurant I've ever eaten
Atmosphere: 5
Food: 5
Service: 5
Keyannicka Cureton
Went here at 9:30pm and was told the kitchen was closed due to they only had one table in the last HOUR THIS IS OUTRAGEOUS CRAZY MAN BAD BUSINESS!!
Service: 1
Leah Mills
Great food, and service was great as
Atmosphere: 5
Food: 5
Service: 5
Sandy Kerce
Acapulcos has become my go to for GOOD Mexican in Phenix City.
Atmosphere: 5
Food: 5
Service: 5
Will A. Knipe (The Night Knipe Bama)
I'm not one to speak much negatively on things. don't get me wrong it's not bad I've come to realize it's a small business probably family owned so..... it's decent but not the atmosphere that one would really desire. Food was OK ?.I'll go as far as to say if they prosper enough to grow and remodel then I'd support them more but for now ehhhh wish them them the best and desire for them to be blessed with ability to impress me next time.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chimichanga
Tracy C.
Food is average, at best, and drinks are not very good. Atmosphere is as expected. Nothing special.
I attended this restaurant on 10/18/23 with my family. I have been here twice before in July. Food was delicious both times in July, but the service was absolute trash. Our server was a man about 45 years old, both occasions. He served us once, and never came back willingly to the table even though we were the only table in use. We had to get up and get his attention. Several employees were in the next booth section, and laying down on the wood booths' with their phone. Weird, and uninviting atmosphere. On 10/18/23 we walked in and had a nice blonde lady greet us and sit us down. Our server was a Hispanic lady with curly blondish hair, medium build, about 5'3" who had a VERY unfriendly face. She looked mad. Maybe her face rests that way? She started off decent, but as WE asked for items that we needed (fork, napkins, and cup with ice), she started to get snappy. I asked for a new fork because my baby dropped mine. She said I HAD TO GET UP AND WALK TO THE FRONT RECEPTION AREA AND ASK THE EMPLOYEE IN THE FRONT TO GIVE ME A NEW ONE. My dad had to get up to get my fork. If I have to go through this trouble, EAT ELSEWHERE, or STAY HOME. SAD because the food was great, which is why we came back hoping for a different outcome.
Me and my friend dined here and asked specifically if our plates came with beans, the waitress responded no. Our plates had beans, we sent them back and the burritos were remade and ONLY the burritos were sent back. No garnishments that were on our original plates that is clearly stated on the menu to be included with the meal. By the time our plates were fixed and brought back to the table the rest of our party had completely finished so we asked for to go plates and the garnishments for our plates. She attempted to charge us for each item because we were taking them Togo. But it was not by choice, our plates were incorrect and had to be sent back to the kitchen. We should not have been charged more for a mistake made by staff. This will be the last time any of us dine with them and we were regulars. This is the 2nd bad encounter in 2 weeks.
Atmosphere: 1
Food: 1
Service: 1
Food was amazing, prices are super reasonable. Always a good time, Everytime I've been here, I've been impressed with the food.
Atmosphere: 4
Food: 5
Service: 4
Great atmosphere! Great price! Very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cheese Dip, Chips and Salsa
While dining in is always pleasurable other than one specific server who always messes up our order, the carry out experience has not been up to par. I have ordered multiple menu items and when they're prepared for a to-go order they are lacking the condiments and toppings. When I asked to make sure that these are added to the order three different times I'm reassured they are included. I get home and they're not there. For example if you order pastor tacos in the restaurant you get cilantro and onions if you order it to go they do not give you cilantro and onions you get pico de Gallo. I have also ordered a large cheese dip and receive the dip and the chips but no salsa which is customary in a to-go order. I have also ordered dishes that come with cheese dip on top but when you order it to go there is no cheese dip. Check your bags before you walk out the door.
Atmosphere: 3
Food: 3
Service: 2
Probably the best Mexican restaurant I've ever eaten
Atmosphere: 5
Food: 5
Service: 5
Went here at 9:30pm and was told the kitchen was closed due to they only had one table in the last HOUR THIS IS OUTRAGEOUS CRAZY MAN BAD BUSINESS!!
Service: 1
Great food, and service was great as
Atmosphere: 5
Food: 5
Service: 5
Acapulcos has become my go to for GOOD Mexican in Phenix City.
Atmosphere: 5
Food: 5
Service: 5
I'm not one to speak much negatively on things. don't get me wrong it's not bad I've come to realize it's a small business probably family owned so..... it's decent but not the atmosphere that one would really desire. Food was OK ?.I'll go as far as to say if they prosper enough to grow and remodel then I'd support them more but for now ehhhh wish them them the best and desire for them to be blessed with ability to impress me next time.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chimichanga
Food is average, at best, and drinks are not very good. Atmosphere is as expected. Nothing special.
Restaurantji Recommends
Pretty good mexican food with good service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Fajita, Chimichanga, Burrito, Fajitas
This is my favorite Mexican restaurant. The Mexican burrito is my thang.. And Dennis is a great server..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
I love this place, food is good, service is great. The walls next to booths could stand a good cleaning but overall very good!
Best Mexican restaurant in town. The food is very authentic, the staff is always pleasant and friendly. Been going here for years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajita, Chimichanga, Burrito, Quesadilla, Cheese Dip, Refried Beans, Chips and Salsa, Fajitas
I attended this restaurant on 10/18/23 with my family. I have been here twice before in July. Food was delicious both times in July, but the service was absolute trash. Our server was a man about 45 years old, both occasions. He served us once, and never came back willingly to the table even though we were the only table in use. We had to get up and get his attention. Several employees were in the next booth section, and laying down on the wood booths' with their phone. Weird, and uninviting atmosphere. On 10/18/23 we walked in and had a nice blonde lady greet us and sit us down. Our server was a Hispanic lady with curly blondish hair, medium build, about 5'3" who had a VERY unfriendly face. She looked mad. Maybe her face rests that way? She started off decent, but as WE asked for items that we needed (fork, napkins, and cup with ice), she started to get snappy. I asked for a new fork because my baby dropped mine. She said I HAD TO GET UP AND WALK TO THE FRONT RECEPTION AREA AND ASK THE EMPLOYEE IN THE FRONT TO GIVE ME A NEW ONE. My dad had to get up to get my fork. If I have to go through this trouble, EAT ELSEWHERE, or STAY HOME. SAD because the food was great, which is why we came back hoping for a different outcome.