Food was VERY DRY AND OLD-LOOKING!! The workers were standing around, on their phones and scratching their heads! The dining room wasn't tidy, so me & my family, walked out!!! I was very disappointed ? ? ?
Atmosphere: 1
Food: 1
Service: 1
Michael Nardo
Bathroom is disgusting. No veterans discount. Charging me the same size for adult bowl for a kids bowl.. Management sucks..
Atmosphere: 1
Food: 1
Service: 1
Haley da Silva
If I could give this location 0 stars I would. I placed an online order 45 minutes before their closing time, the order was confirmed and said it would be ready at 9:40 PM. My husband got there at exactly 9:40 and they had locked the doors and were yelling at him they were closed. He showed them the mobile order and they begrudgingly let him in and said they'd make the food for him (they only had chicken, and were out of steak, of which I had ordered a double portion and already paid for). When he asked what time they close one guy said 10 at the same time another person said "9....9:30." Straight up lied to him. The hours online and at the store say 10 pm. This is unacceptable service, and I won't ever be back to this location. This was the straw that broke the camel's back since every time we have been before, the servers act like we killed their pet.
Atmosphere: 1
Food: 1
Service: 1
Tammy Cash
Food was good and service was excellent but the place needs to be cleaned!
Joshua Cruzan
On a busy Saturday night the workers were closing up over an hour early. One was scraping the grill and it was nails on a chalk board for all the customers. There was trash everywhere throughout the restaurant and they were out of 3 meats and clearly not cooking more for the very long line of customers they had.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Burrito Bowl
Bambi
I ordered a chicken bowl, my husband ordered a steak bowl. Mine was much bigger than his. With 1 drink & chips, total was $33. I feel that's was over-priced. The food was ok, not super flavorful. Staff worked efficiently & restaurant was clean when we visited.
Atmosphere: 4
Food: 4
Service: 4
Mike Pressley
Prices like everywhere else has risen, which is disappointing enough to deduct a one-star rating.
Atmosphere: 5
Food: 5
Service: 5
Joe Rides
Prattville Chipotle does a good job!
Atmosphere: 5
Food: 5
Service: 5
Sarah Stewart
You pay for “extra” just to get ONE serving of protein. $16 for a steak bowl with “double” protein…1/5 times I’ll actually get double. Tonight I MAYBE got 2 oz of protein. That’s not double. That’s not even a single. Same on our chicken bowl, paid for double, only got MAYBE one serving. It’s really starting to aggravate me. The price goes up and up and the quality and quantity is going down.
I do not see what is so great about this food. It had no flavor. I waited for grilled bell peppers, they weren't cooked long enough. I won't be going there to eat.
Atmosphere: 1
Food: 1
Service: 1
Courtney T
Roaches, roaches roaches!I went into this Chiplote and was greeted with dirty tables and floors. Why I proceed in? Idk, maybe they had a rush! I waited In line, no greetings. They made my bowl and it seemed to go fairly smooth. However, when I went to pay for my food, I screeched, there was a roach. The small ones, just crawling around the cash register. When the cashier noticed, she just flicked it away with a piece of paper, like it was normal, like no big deal! It’s 47 degrees at 3:30 and broad daylight and roaches on the same counter as the food! I processed a refund and left! This is the worst chipotle, I’ve ever visited. It’s dirty with roaches!
Atmosphere: 1
Food: 1
Service: 1
Meagan Tuck
Super fast service and the food was amazing! I tried the Carne asada and was so tender and delicious!
Atmosphere: 5
Food: 5
Service: 5
T.W Mote
Great spot aside from the hipster community that frequents it. Needs a bit more of a dining area kinda cramp as the ordering line is very often out into the seating area which mostly consist of long family style tables and a bit too pricey for a fast food
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Freshly Made Chips, Chicken Burrito Bowl
Nikeysa Smith
Great service and clean restaurant. I will be returning.
Food was VERY DRY AND OLD-LOOKING!! The workers were standing around, on their phones and scratching their heads! The dining room wasn't tidy, so me & my family, walked out!!! I was very disappointed ? ? ?
Atmosphere: 1
Food: 1
Service: 1
Bathroom is disgusting. No veterans discount. Charging me the same size for adult bowl for a kids bowl.. Management sucks..
Atmosphere: 1
Food: 1
Service: 1
If I could give this location 0 stars I would. I placed an online order 45 minutes before their closing time, the order was confirmed and said it would be ready at 9:40 PM. My husband got there at exactly 9:40 and they had locked the doors and were yelling at him they were closed. He showed them the mobile order and they begrudgingly let him in and said they'd make the food for him (they only had chicken, and were out of steak, of which I had ordered a double portion and already paid for). When he asked what time they close one guy said 10 at the same time another person said "9....9:30." Straight up lied to him. The hours online and at the store say 10 pm. This is unacceptable service, and I won't ever be back to this location. This was the straw that broke the camel's back since every time we have been before, the servers act like we killed their pet.
Atmosphere: 1
Food: 1
Service: 1
Food was good and service was excellent but the place needs to be cleaned!
On a busy Saturday night the workers were closing up over an hour early. One was scraping the grill and it was nails on a chalk board for all the customers. There was trash everywhere throughout the restaurant and they were out of 3 meats and clearly not cooking more for the very long line of customers they had.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Burrito Bowl
I ordered a chicken bowl, my husband ordered a steak bowl. Mine was much bigger than his. With 1 drink & chips, total was $33. I feel that's was over-priced. The food was ok, not super flavorful. Staff worked efficiently & restaurant was clean when we visited.
Atmosphere: 4
Food: 4
Service: 4
Prices like everywhere else has risen, which is disappointing enough to deduct a one-star rating.
Atmosphere: 5
Food: 5
Service: 5
Prattville Chipotle does a good job!
Atmosphere: 5
Food: 5
Service: 5
You pay for “extra” just to get ONE serving of protein. $16 for a steak bowl with “double” protein…1/5 times I’ll actually get double. Tonight I MAYBE got 2 oz of protein. That’s not double. That’s not even a single. Same on our chicken bowl, paid for double, only got MAYBE one serving. It’s really starting to aggravate me. The price goes up and up and the quality and quantity is going down.
Atmosphere: 2
Food: 2
Service: 2
One of my favorite places to eat ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I do not see what is so great about this food. It had no flavor. I waited for grilled bell peppers, they weren't cooked long enough. I won't be going there to eat.
Atmosphere: 1
Food: 1
Service: 1
Roaches, roaches roaches!I went into this Chiplote and was greeted with dirty tables and floors. Why I proceed in? Idk, maybe they had a rush! I waited In line, no greetings. They made my bowl and it seemed to go fairly smooth. However, when I went to pay for my food, I screeched, there was a roach. The small ones, just crawling around the cash register. When the cashier noticed, she just flicked it away with a piece of paper, like it was normal, like no big deal! It’s 47 degrees at 3:30 and broad daylight and roaches on the same counter as the food! I processed a refund and left! This is the worst chipotle, I’ve ever visited. It’s dirty with roaches!
Atmosphere: 1
Food: 1
Service: 1
Super fast service and the food was amazing! I tried the Carne asada and was so tender and delicious!
Atmosphere: 5
Food: 5
Service: 5
Great spot aside from the hipster community that frequents it. Needs a bit more of a dining area kinda cramp as the ordering line is very often out into the seating area which mostly consist of long family style tables and a bit too pricey for a fast food
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Freshly Made Chips, Chicken Burrito Bowl
Great service and clean restaurant. I will be returning.