Stopped in from out of town. Ordered chicken and fries. It was 30 minutes after opening and the food was cold, chicken was really really tough, fries were extremely soggy, and the Texas toast was cold and soggy. Not like lukewarm but cold. Ate a few pieces because maybe it was just a piece, not at all the whole meal. Really really disappointing. Everything should be hot and fresh when you open or that makes people believe it was leftover
Atmosphere: 1
Food: 1
Service: 2
Scott A
Fast friendly service and good
Atmosphere: 5
Food: 5
Service: 5
Thomas S.
I must be on a streak of bad experiences lately and I truly hate complaining. We live in the south, tea is a staple. But, this is the third time I've visited this particular Zaxby's and each time NO TEA. In fact, they were out of a number of things, including condiments and .today the chicken was dry and overcooked. The sad part is that the restaurant was nearly empty - which makes it quiet, but a Zaxby's is normally bustling at this hour.
Hannah
I've never had an order be right here, including replacements.
Atmosphere: 1
Food: 3
Service: 1
Leigh McGill
Food was inedible. Chicken was dry and tough, fries tasted like yesterday's refried...drink was nothing but carbonated water and color. Oh and if you ask for extra anything they charge you for it even though you just paid $40 nearly for two meals. Will NOT be back! Service was topped off with the "you're inconveniencing me" attitude.
Atmosphere: 1
Food: 1
Service: 1
Stephen M.
They were fast -- I'd say food was served up in under 3 minutes. They do NOT have milkshakes! The bun on my chicken Signature Sandwich was cold, as if right out of the fridge. The fried chicken breast in it was getting hard, as if it had been cooked hours before, and drying in a warmer since. It had a smidge of good Zaxby's sauce underneath. The Fries were better The Coke was good, although it's dispenser was stingy with ice.
Never got food...Went through the drive thru and the person on the speaker after three times of me repeating my order, she was still unable to get it right over her laughing with everyone around her inside.Completely unprofessional service...They seemed unfazed when I told them to forget it since they couldn't pay attention enough to do their job.May give them a future opportunity to improve on this but, definitely not impressed with their service.
Service: 1
Jessica Goings
I spent almost 17 dollars and had to throw most of it away if you know your chicken and fries Is old please get rid of it and cook fresh food and the sweet tea had a few ice cubes in it I had to add my own ice as soon as I got home because it was
Food: 2
Alex L
The chicken nor the sauces were worth the money, for me.
Atmosphere: 3
Food: 2
Service: 3
Stephanie D.
Worst case of food poisoning I've ever had disgusting I had chicken fingers fries and a salad
mavrick lay
The men’s bathroom is terribly disgusting and this as soon as they opened at 1045am on Sunday so that means that’s this bathroom has sat with germs and filthy all night what an awful way to welcome a church crowd! I have taken multiple pictures and will be bringing this to the health dept attention very dissatisfied and disappointed with zaxbys facilities the last few locations you guys need to step your cleanliness up big timw
Delivered but always hot, fresh and tasty!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
I got a Cobb salad. It only had about a fourth as much chicken as the salads I have had there before. They also quit having 1000 Island dressing.
Food: 3
Service: 5
Good food & service is always good...
Atmosphere: 5
Food: 5
Service: 5
I got the chicken bacon ranch loaded fries, they were very yummy and filling, service was quick maybe 5 minutes, the atmosphere was homey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Loaded Fries
Stopped in from out of town. Ordered chicken and fries. It was 30 minutes after opening and the food was cold, chicken was really really tough, fries were extremely soggy, and the Texas toast was cold and soggy. Not like lukewarm but cold. Ate a few pieces because maybe it was just a piece, not at all the whole meal. Really really disappointing. Everything should be hot and fresh when you open or that makes people believe it was leftover
Atmosphere: 1
Food: 1
Service: 2
Fast friendly service and good
Atmosphere: 5
Food: 5
Service: 5
I must be on a streak of bad experiences lately and I truly hate complaining. We live in the south, tea is a staple. But, this is the third time I've visited this particular Zaxby's and each time NO TEA. In fact, they were out of a number of things, including condiments and .today the chicken was dry and overcooked. The sad part is that the restaurant was nearly empty - which makes it quiet, but a Zaxby's is normally bustling at this hour.
I've never had an order be right here, including replacements.
Atmosphere: 1
Food: 3
Service: 1
Food was inedible. Chicken was dry and tough, fries tasted like yesterday's refried...drink was nothing but carbonated water and color. Oh and if you ask for extra anything they charge you for it even though you just paid $40 nearly for two meals. Will NOT be back! Service was topped off with the "you're inconveniencing me" attitude.
Atmosphere: 1
Food: 1
Service: 1
They were fast -- I'd say food was served up in under 3 minutes. They do NOT have milkshakes! The bun on my chicken Signature Sandwich was cold, as if right out of the fridge. The fried chicken breast in it was getting hard, as if it had been cooked hours before, and drying in a warmer since. It had a smidge of good Zaxby's sauce underneath. The Fries were better The Coke was good, although it's dispenser was stingy with ice.
Restaurantji Recommends
Never got food...Went through the drive thru and the person on the speaker after three times of me repeating my order, she was still unable to get it right over her laughing with everyone around her inside.Completely unprofessional service...They seemed unfazed when I told them to forget it since they couldn't pay attention enough to do their job.May give them a future opportunity to improve on this but, definitely not impressed with their service.
Service: 1
I spent almost 17 dollars and had to throw most of it away if you know your chicken and fries Is old please get rid of it and cook fresh food and the sweet tea had a few ice cubes in it I had to add my own ice as soon as I got home because it was
Food: 2
The chicken nor the sauces were worth the money, for me.
Atmosphere: 3
Food: 2
Service: 3
Worst case of food poisoning I've ever had disgusting I had chicken fingers fries and a salad
The men’s bathroom is terribly disgusting and this as soon as they opened at 1045am on Sunday so that means that’s this bathroom has sat with germs and filthy all night what an awful way to welcome a church crowd! I have taken multiple pictures and will be bringing this to the health dept attention very dissatisfied and disappointed with zaxbys facilities the last few locations you guys need to step your cleanliness up big timw